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"The room is spacious and offers a beautiful view of the lake. The customer service is attentive and thoughtful. As for the meals, there is an impressive variety of dishes, most of which are delicious—especially the botan shrimp, yellowtail, and the steamed egg custard with nodoguro. In addition, the breakfast exceeded my expectations and was the best I’ve had across my past ten ryokan stays. You can tell the differences through their careful selections of food ingredients. Excellent "

"A great local hospitality experience of onsen, buffet food and a fun play room which catered well for the family (all in a beautiful location)."

"Thoroughly enjoyed our stay here. Room was fantastic and the private onsen terrific. Set dinner experience was great too and they were able to cater for my wife’s gluten allergy, which some other ryokans we checked would not. Staff were great too!"

"Big clean room"

"Great place to stay near the train station. The staff were nice and there are a lot of free amenities offered. It was quiet, we could not hear any street traffic. Would recommend this hotel. Only recommendation is the clothes dryers didn’t really dry. Dried for 1.5 hours and they were still wet. Maybe this is just Japanese dryers?"

"The Hotel it's nice, needs updates, but still comfortable. The staff was amazing. Super friendly and helpful. What a pleasure to be there. The restaurants have good food too. "

"Rooms were nice but the aircon wasn’t cold, felt like warm air was just circulating."

"Probably one of the best stays we have had in Japan. The staff was extremely courteous and helpful, services were excellent. Highly recommend!"

"Lovely stay with public and private onsens"