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"The staff were very kind and helpful. The hotel is clean and in a very convenient location."

"This was my first time to stay in a Ryokan (traditional Japanese inn) and I really like it! The hotel was a bit old but still in good condition. They have indoor & outdoor hotspring pool plus many other facilities for you to enjoy during your stay. Buffet breakfast & dinner both were great too. Free shuttle service available too to pick up from/drop off to Kagaonsen station. Thumb up!"

"Nice hot spring."

"朝食は２日いただいたが、２日とも同じメニューだった"

"Berry good ！"

"A great local hospitality experience of onsen, buffet food and a fun play room which catered well for the family (all in a beautiful location)."

"Nice choice for a visit in Kaya Onsen "

"Staying here was an expei"

"貸し切り風呂が一杯で使用できない。使える共用の温泉は平均以下。また、湯舟の温度が熱すぎて入れない。"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Comfortable room and large public bath"

"Helpful staff, a lovely room, excellent food and beautiful surroundings made our stay a highlight of our visit to Japan. Highly recommended for people who enjoy stays in quieter villages. We will return."

"Very good place and hospitality. "

"施設は古いがスタッフの対応や部屋は問題ない。ただ部屋にドライヤーは欲しかった。食事は、夕食も朝食も品数、味ともに大満足。"

"Good onsen hotel"

"Exceptional hotel, great to stay, great meal and great front desk service. Staff are very friendly and eager to assist. Will return to stay for sure!"

"せっかくプレミアムなのに料理が残念でした "

"Excellent service and Onsen experience, shuttle service to Kaga Onsen station, good location, "

"Excellent onsen "

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "