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Sheraton Kansas City Hotel at Crown Center

4.0 star property
Hotel with a 24-hour fitness centre, steps from Crown Center
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Kansas City Hotel at Crown Center

Outdoor pool, open 5:00 AM to 10:00 PM, pool loungers
Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Meeting facility
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is NZ$365
includes taxes & fees
13 Oct - 14 Oct
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Room options

Available filters for rooms
Showing 3 of 17 rooms

View all photos for Presidential Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 51 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Suite, 1 King Bed, View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Corner

Executive Suite, 1 Bedroom, Corner | Living area

Executive Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Meeting facility
The Westin Kansas City at Crown Center
Pool
Hot tub
Pet-friendly
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is NZ$403
includes taxes & fees
29 Sept - 30 Sept
The Westin Kansas City at Crown Center

About the area

Map
2345 McGee Street, Kansas City, MO, 64108

What's nearby

  • Crown Center - 1 min walk
  • LEGOLAND® Discovery Center - 6 min walk
  • Hallmark Visitors Center - 9 min walk
  • Science City at Union Station - 10 min walk
  • T-Mobile Center - 18 min walk

Getting around

  • Union Station Tram Stop - 6 min walk
  • Kansas City Union Station - 7 min walk
  • Kansas City International Airport (MCI) - 26 min drive

Restaurants

  • ‪Fiorella's Jack Stack Barbecue - ‬12 min walk
  • ‪Spectators Sports Bar and Grill - ‬1 min walk
  • ‪Panera Bread - ‬4 min walk
  • ‪Burnt End BBQ - ‬7 min walk
  • ‪Green Lady Lounge - ‬10 min walk

About this property

Sheraton Kansas City Hotel at Crown Center

Hotel near Crown Center
Located close to Hallmark Visitors Center and Liberty Memorial, Sheraton Kansas City Hotel at Crown Center provides a corner/local shop, shopping on-site and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sunloungers
  • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
  • An electric car charging station, an outdoor pool and express check-out
  • A 24-hour front desk, multilingual staff and a banquet hall
  • Guest reviews give good marks for the helpful staff
Room features
All 720 rooms offer comforts such as air conditioning, as well as thoughtful touches such as late-night room service and safes.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • 55-inch Smart TVs with Netflix, Hulu and streaming services
  • Mini fridges, premium channels and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Covered valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11 AM for a fee: USD 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Spectators

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch Smart TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 22 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 10:00 PM
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Crown
Sheraton Hotel Crown
Sheraton Kansas City Crown Center
Sheraton Kansas City Hotel Crown Center
Sheraton Hotel Crown Center
Sheraton Crown Center
Hyatt Regency Kansas City
Sheraton Kansas City Hotel At Crown Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel
Sheraton Kansas City Hotel at Crown Center Kansas City
Sheraton Kansas City Hotel at Crown Center Hotel Kansas City

Frequently asked questions

Does Sheraton Kansas City Hotel at Crown Center have a pool?

Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Kansas City Hotel at Crown Center?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at Sheraton Kansas City Hotel at Crown Center on 13 Oct 2024 start from NZ$364.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Kansas City Hotel at Crown Center pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Kansas City Hotel at Crown Center?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Kansas City Hotel at Crown Center?

Check-in start time: 4:00 PM; check-in end time: 5:30 AM.

What time is check-out at Sheraton Kansas City Hotel at Crown Center?

Checkout is at noon.

Where is Sheraton Kansas City Hotel at Crown Center located?

Located in Crown Center District, this hotel is within a 10-minute walk of Crown Center and Hallmark Visitors Center. Liberty Memorial and T-Mobile Center are also within 1 mi (2 km). Union Station Tram Stop is 6 minutes by foot and Kansas City Union Station is 7 minutes.

Sheraton Kansas City Hotel at Crown Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 536 out of 1000 reviews" "
Rating 8 - Good. 247 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Travis

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Fincastle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Crown Center events! Lovely rooms and views of KC.
Stayed 1 night in Aug 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much construction
Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location is great, the property is very nice, the room was very comfortable, until... the person in the room above me left there water running and it flooded down through my ceiling in the middle of the night. It was a rude awakening and the overnight front desk person was extremely rude. The ceiling was cracking in three different places and they refused to move me to a new room until I cleared out all my stuff of the affected room. I didn't feel safe and was sent in alone. She was apparently annoyed with the inconvenience, distracting her from her lounge chair and her cell phone. I was so exhausted and it took about 90 minutes to get it handled. They generously gave me points for future stays and comp'd my $7 coffee. I don't recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Saundra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing stay with beautiful views!
Stayed 1 night in Aug 2024

6/10 Okay

Lee, CONCORDIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown center closes at 6pm except for a BBQ place til 10 and Spin Pizza til 9. That’s it. Spin is good. Expensive but good. My issues with the hotel is the restaurant is horrible. The elevators are noisy and the pool was freezing. Yes it’s an outdoor pool but we’ve had hot 95 for a month at least and it’s outside/inside. 2 lights in the corridor worked (50ft) corridor. I booked through Expedia and paid at booking. Surprise when I almost get home after checking out and driving 3hours home I get a notification of a charge on my card. For my stay. I call and someone made a “mistake”. I will be watching my statement. The staff is friendly. And there is stuff to do in the area. The food choices need to stay open longer for people who stay there and happen to do something else during the day. Like watch the Royals.
Stayed 3 nights in Aug 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was beautiful. We came By train and although the convenience of walking through the elevated walkway was great, it was much further than we anticipated. Also access to the pool was hard to get to. The excercise facilities, restaraunt, and staff were excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice amenities & location.
Stayed 2 nights in May 2024

4/10 Poor

Cherrie, Onawa

Room wasn’t ready until after 6
Stayed 2 nights in Aug 2024

2/10 Terrible

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Really don't have it together for large events that come to town. Some 80 people couldn't get into their rooms until after 530 What a mess.
Stayed 1 night in Aug 2024

4/10 Poor

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting. The carpet was The worst part. My son had a film of dirt on the bottom of his feet. We had been in the hotel twenty minutes. That is gross. We had to wear our shoes the whole time. Cleanliness was my only issue. Never going to stay here. First impressions are important still.
Stayed 2 nights in Jul 2024

10/10 Excellent

Royer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2024

4/10 Poor

Larry

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool was filthy! The elevator to the pool was malfunctioning and there were no stairs w/o employee escort which was obviously an inconvenience. The front desk associate at check in was difficult. Disappointing for the price of final cost over $500 per night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went well nice place , but someone broke window out of are truck in parking garage,
Stayed 1 night in Apr 2024

6/10 Okay

Stephanie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean
The service in the restaurants and bar was very friendly and attentive. The front desk were helpful. The rooms were not clean at all. We had two rooms that adjoined. My room had aspects that had not been cleaned. There were crumbs on the floor, hair on the shower wall, and the bathroom mirror and sink were dirty. Our other room had dirt on one bed and hair in the shower. Also, the bath faucet was leaking and the window curtain was stuck in the closed position. Regarding the last two issues, the staff was responsive and fixed those issues within a few hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Only downfall pre authorization stays on card still and it’s been 5 days :/ other than that hotel was amazing
Stayed 1 night in Jun 2024

8/10 Good

Tracy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is all about the location!
A good weekend getaway for a festival. This hotel is in a great location with lots to see and do nearby. Convenient to the Crossroads, Union Station and Crown Center. The hotel is a classic Sheraton. The lobby is a wonderful place to gather and relax. The bar/restaurant was also good for gathering and socializing. We enjoyed the pool, but it is in need of a refresh. Although the deck has some nice flowerpots and furniture, the pool needed some TLC with a nice ring of muck around the waterline. Hot tub was not in service. Towels were thin and cheap. We will stay at this hotel again because of the location.
Stayed 2 nights in Jun 2024

6/10 Okay

ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Bathroom was dirty and outdated. Carpet in room felt dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in an area with lots of interesting activities. We saw a play, did some shopping, visited the WWI museum, and had a great dinner, but can't wait to come back and do other things on our list.
Stayed 1 night in Jun 2024

10/10 Excellent

Rebecca

Stayed 4 nights in May 2024

10/10 Excellent

Alfonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing, worth every penny.
Stayed 1 night in May 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, amenities
We wished to switch from a king bed to two queens (same price). Was told none were available. But it appears there was NO ONE ELSE on our floor. We were given room next to the elevator and had to listen to it all night. The room key card was difficult to use. The check-in person told us the rooftop restaurant was closed when, after we got home, we found out it was open. Perhaps we were too old to be welcome? The desk lamp could not be used as it flashed on and off like it was shorting and might catch fire. The bathroom sink was slow. We decided to not stay our second reserved night. The lady at the checkout desk made it clear, since this was a pre-paid visit, we would not get any sort of refund. Then the ultimate insult. Upon getting home we get an advertisement showing we could schedule another stay at $190 less PER DAY! We will visit Kansas City again. But the Sheraton will never see us again.
Stayed 2 nights in May 2024

10/10 Excellent

Quinn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the restaurant is good, a bit pricey but good food. The wifi only allows 2 connections and then is extra money per day, also parking is $25/day per vehicle, so those are downsides.
Stayed 1 night in May 2024