Verified
2/10 Terrible
Christer
19 Mar 2020
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christer
Stayed 1 night in Mar 2020
Hotel Cassendra
3.0 star property
Travelers start their day right at this welcoming hotel with hearty breakfast options and practical amenities that make any stay both comfortable and convenient.
Choose dates to view prices
Photo gallery for Hotel Cassendra
Hotel Cassendra, in the city center, offers thoughtful touches like a daily manager's reception and practical services such as dry cleaning. Guests enjoy free WiFi in all rooms, coffee and tea in the lobby, and a restaurant serving full breakfast.
Reviews
6.06.0 out of 10
Popular amenities
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Laundry room
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Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
- Fee for full breakfast: from approximately USD 10 for adults and from USD 5 for children
- Airport shuttle fee: USD 65 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property does not have any lifts
Frequently asked questions
Is Hotel Cassendra pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Cassendra?
Self-parking is free at this property.
What time is check-in at Hotel Cassendra?
Check-in start time: 2:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.
What time is check-out at Hotel Cassendra?
Checkout is at 11:00 AM.
Does Hotel Cassendra provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.
Where is Hotel Cassendra located?
Located in the heart of Kandy, this hotel is within a 15-minute walk of Kandy Viewpoint, Malwathu Maha Viharaya and Wales Park. Kandy Lake and Kandy City Centre are also within 15 minutes. Kandy Railway Station is 21 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.0
Location
6.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Horia
6 Sept 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice hotel with a nice overview of Kandy. It''s up on the hill, a 10 min walk down and a 20 up. But a tuk-tuk solves the problem of the way up.
Rooms are big and clean.
Got very good services from the staff.
Don't recommend the breakfast.
Horia
Stayed 3 nights in Aug 2019