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Queen's Hotel

3.0 star property
Comfortable hotel with free valet parking and business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Queen's Hotel

2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Exterior
1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
7.0

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Check out the area

Map
D S Senanayake Veediya, Kandy
  • Popular LocationKandy Lake1 min walk
  • Popular LocationTemple of the Tooth4 min walk
  • Popular LocationRoyal Palace of Kandy8 min walk
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Room options

Junior Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Ceiling fan
Bidet
Private bathroom
  • 32 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Ceiling fan
Bidet
  • 27 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Bidet
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Separate bedroom
Bidet
Private bathroom
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Bidet
  • 22 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Separate bedroom
Bidet
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior King Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite

1 bedroom, minibar, in-room safe, desk

Executive Suite

  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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About the area

Kandy

Located in Kandy, Queen's Hotel is in the city center. Royal Palace of Kandy and Temple of the Tooth are local landmarks, and some of the area's activities can be experienced at Dhamma Kuta Vipassana Meditation Centre and Kadugannawa Tea Factory & Sales Center. New Ranweli Spice Garden and Royal Botanical Garden are also worth visiting.
Visit our Kandy travel guideOpens in a new window

What's nearby

  • Kandy Lake - 1 min walk
  • Temple of the Tooth - 4 min walk
  • Udawatta Kele Sanctuary - 7 min walk
  • Royal Palace of Kandy - 8 min walk
  • Kandy General Hospital - 16 min walk

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • Balaj Dosai - 5 min walk
  • Salgado Hotel & Bakery - 4 min walk
  • Pizza Hut - 1 min walk
  • Cafe 1886 By Salgado Bakers - 4 min walk
  • The Last Drop - 5 min walk

About this property

Queen's Hotel

Hotel in the city centre
At Queen's Hotel, you can look forward to a terrace, shopping on-site and a garden. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a porter/bellboy
Room features
All 91 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • TVs with cable channels
  • Balconies, electric kettles and ceiling fans

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Does Queen's Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Queen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen's Hotel?

Valet parking is free at this property.

Does Queen's Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Queen's Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 142 reviews" "
Rating 8 - Good. 57 out of 142 reviews" "
Rating 6 - Okay. 30 out of 142 reviews" "
Rating 4 - Poor. 15 out of 142 reviews" "
Rating 2 - Terrible. 14 out of 142 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

dominique, london

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

daljeero

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property need an update, our bed roof leaked during a downpour the towels were old stained and had holes in them
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is desperately in need of a complete overhaul - my room was riddled with damp and mould with ineffective air conditioning. The staff are lovely and are the hotel's only saving grace.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

2/10 Terrible

Dhanushka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel in Kandy
If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

10/10 Excellent

Haitham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

10/10 Excellent

mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022