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"We did not have breakfast as we were near a lot of food places. We had to change the room as the mattress was too hard for our liking and the shower was not working well. Cleanliness was acceptable. Staffs were generally ok."

"Great hotel. Rooms are spacious, well appointed, great pool and amazing breakfast. What was lacking was the ability of the front desk staff to provide good restaurant suggestions. There should be a list that the hotel provides with suggestions. I would definitely recommend the Eastern and Oriental Hotel and would stay there again."

"Comfortable stay."

"Toilet tank had a little trouble refilling, but that was easily fixed by adjusting the water control taps behind the toilets. Otherwise - everything perfect."

"After checking in, we headed to our room. The hallways are dark and have an ironing board and iron placed against one wall that the entire floor is expected to use. The hallways and room smelled like mothballs triggering the wife's allergies. She became short of breath. The office showed us a different room on another floor. Same issue. We forfeited the money and went around the corner to the Granite Hotel. 100 times better."

"Spacious rooms, excellent location and functionality.. Nothing spectacular, but everything avaliable and walking distance for everything. Grab to everywhere is less than 10 minutes. Highly recommended if you want to be in Georgetown "

"Gorgeous hotel and beautiful room for a very good price. Prob the best hotel on our Malaysian travels. Amazing rooftop swimming pool (with crazy see through bottom) and rooftop bar with stunning views. Downside was no breakfast available at hotel but they offered a free morning bus service into town and suggested food places for breakfast. 5 stars and would definitely recommend xx"

"Extremely glad that we chose this hotel on this trip to Penang. Room was very nice clean and with lovely sea view. All the staff especially at the club were extremely nice, warm, helpful and very friendly thus made our stay welcoming. There is one staff in particular that stands out is Mr Samson from the club lounge. Thank you. Breakfast and cocktail food and drinks were very good clean and very well presented. "

"Perfection at every level. Only one suggestion, the room door should be soundproof to complete the pferection."