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"Fantastic stay which totally exceeded my expectations! Location: * Convenient: about 5-7 minutes walk from Matsumoto Station and Matsumoto Bus Terminal * About 15–20 minutes walk from the main attractions like Matsumoto Castle * Lawson and Family Mart convenience stores at your doorstep * Safe and quiet neighbourhood Rooms: * The room was surprisingly spacious and very clean * Beds are really comfortable * The hotel provides guests with their owj junbei to wear in the room and around the hotel premises Amenities and service: * Staff were very friendly and helpful; check-in was a breeze * I was totally amazed at the buffet breakfast which featured such a delicious variety of Japanese dishes. Really really good and one of the highlights of my stay I would strongly recommend this hotel to anyone staying at Matsumoto! "

"Always a pleasure to stay at this hotel; friendly staff, decent sized rooms, free amenities, amazing rooftop outdoor onsen which accommodates tattoos if covered. "

"This is my second time staying at Richmond Hotel Matsumoto. Just love it."

"Spacious room, friendly staff and great onsen experience."

"Clean room, excellent staff, large room, high end amenities, great location to visit Matsumoto castle."

" Clean room and friendly staff."

"I would stay here again when visiting this area again. Excellent hotel and service. "

"Loved this location. Walkable to the train station with all the perks of a typical Onyado Nono accommodation. This location is perfectly maintained, the staff is friendly, and the food is exceptional. One of our favorite Dormy Inn experiences in all our travels. You won't regret staying here!"

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "