Residence Inn by Marriott Jacksonville Downtown

Property class: 3

Choose dates to view prices

Located close to Edward Waters College and VyStar Veterans Memorial Arena, Residence Inn by Marriott Jacksonville Downtown provides free continental breakfast, a free food/drink shopping service and a firepit. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$299
includes taxes & fees
18 Oct - 19 Oct

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 Bedroom

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Basic Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(30 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

A modern kitchen with dark wood cabinets, a white countertop, and stainless steel appliances.

Studio, Multiple Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a dining area with a wooden table and leather chairs.

Suite, 1 Bedroom (Hearing Accessible)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Suite, 1 Bedroom (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A modern kitchen with dark wood cabinets, stainless steel appliances, and a white countertop.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

A modern hotel room with a bed, a desk, a chair, a TV, and a desk lamp.

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

A modern hotel room with a sofa, armchair, dining table, TV, and a desk with a lamp.

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 1,000 reviews
The price is NZ$335
includes taxes & fees
2 Oct - 3 Oct
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About the area

Located in Downtown Jacksonville, a neighbourhood in Jacksonville, Residence Inn by Marriott Jacksonville Downtown is near the airport. Looking to enjoy an event or a match? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
357 OAK STREET, Jacksonville, FL, 32204

What's nearby

  • A neoclassical building with a reflecting pool in front.
    Prime F. Osborn III Convention Center
    6 min walk - 0.6 km
  • A red sculpture in front of a building with a sign that reads "Florida Highway 92".
    Cummer Museum of Art and Gardens
    12 min walk - 1.1 km
  • A modern building with large glass windows and a curved facade, surrounded by a well-maintained park with benches and palm trees.
    Jacksonville Center for the Performing Arts
    18 min walk - 1.5 km
  • Five Points Shopping Center
    9 min walk - 0.8 km
  • Florida Theatre
    4 min drive - 2.3 km

Getting around

  • La Villa Station
    13 min walk
  • Jacksonville Station
    14 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    26 min drive

Restaurants

  • Mayday Ice Cream
    8 min walk
  • Arepa Please
    5 min walk
  • River & Post
    15 min walk
  • Hawkers Asian Street Fare
    13 min walk
  • Panda Express
    8 min walk

About this property

Residence Inn by Marriott Jacksonville Downtown

  • Hotel near Edward Waters College
  • Located close to VyStar Veterans Memorial Arena and UF Health Proton Therapy Institute, Residence Inn by Marriott Jacksonville Downtown provides free continental breakfast, a free food/drink shopping service and a firepit. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Self-parking (surcharge), express check-out and express check-in
    • Barbecues, 1 meeting room and multilingual staff
    • Smoke-free property, coffee/tea in reception and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 135 individually furnished rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with showers and baths or showers
    • 55-inch LED TVs with Netflix, Hulu and streaming services
    • Wardrobes/cupboards, separate sitting areas and separate dining areas

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Exterior
Hyatt Regency Jacksonville
Downtown Jacksonville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
9.0 out of 10, Wonderful, 1,810 reviews
The price is NZ$368
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive smart lock details

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 14 kg per pet)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: USD 12.00 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Residence Inn by Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Downtown?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Downtown on 18 Oct 2026 start from NZ$299, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Jacksonville Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Jacksonville Downtown?

Self-parking is available for USD 12.00 per night.

What time is check-in at Residence Inn by Marriott Jacksonville Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Jacksonville Downtown?

Checkout is at noon.

Where is Residence Inn by Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within 3 mi (5 km) of Edward Waters College, VyStar Veterans Memorial Arena and UF Health Proton Therapy Institute. Daily's Place and EverBank Stadium are also within 3 mi (5 km). La Villa Station is 13 minutes by foot and Jefferson Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Jacksonville Downtown Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 374 out of 454 reviews
Rating 8 - Good. 56 out of 454 reviews
Rating 6 - Okay. 12 out of 454 reviews
Rating 4 - Poor. 5 out of 454 reviews
Rating 2 - Terrible. 7 out of 454 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was very clean, the staff were very nice & helpful through out my stay. The location was central & perfect distant from all of my planned visits. Anytime that I visit Jacksonville I will only stay at this hotel.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very clean, excellent staff.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often because the rooms are always clean and the service is always great
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean. The breakfast had a great spread. I would stay there again.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to downtown. Clean, welcoming staff
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly. Clean room and friendly staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room and the staff was very helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel in a great location!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Nice breakfast nice new rooms
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a number of times and it felt like coming home! The staff is always wonderful, the room is always comfortable and checking out at noon is a perk!!! This hotel is perfectly located and I'm looking forward to the next stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large room, friendly staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room n spacious. Staff was friendly. Loved it
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff. Great breakfast.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room and great staff. The hotel lets you arrive earlier and stay later than othe hotels in area.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Quiet rooms, staff was great. Rooms were everything I needed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent and service was good
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever. Always clean, always great staff, perfect for families to stay at. I’ve stayed here multiple times.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel- clean, spacious room with lots if amenities, wonderfull staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Room was spotless. Breakfast was lovely. I would love to stay again next time I’m in the area.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and a beautiful property centrally located in downtown. Sadly, the pool was closed for the season, but the rest of my stay was great. The breakfast spread was worth getting up early for!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Quiet rooms.
Stayed 1 night in Dec 2025