Residence Inn by Marriott Jacksonville Airport

3.0 star property
Suburban hotel with free breakfast and free airport shuttle

Choose dates to view prices

Photo gallery for Residence Inn by Marriott Jacksonville Airport

Reception
Suite, 2 Bedrooms, Non Smoking, Fireplace
Suite, 2 Bedrooms, Non Smoking, Fireplace | Private kitchen
Outdoor pool
BBQ/picnic Area
In Jacksonville's Northside, Residence Inn by Marriott Jacksonville Airport offers practical comforts, including an outdoor pool and tennis courts. Free in-room WiFi and express check-out add convenience. Staff members receive consistently positive feedback from guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Free airport shuttle
  • Gym
The current price is NZ$220
includes taxes & fees
7 Nov - 8 Nov

Room options

Suite, 2 Bedrooms, Non Smoking, Fireplace

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 67 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking, Fireplace (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
LED TV
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Map
1310 Airport Rd, Jacksonville, FL, 32218

What's nearby

  • River City Market Place - 1 min drive - 1.0 km
  • UF Health North - 2 min drive - 2.0 km
  • UF Health Hospital North - 2 min drive - 2.0 km
  • Jacksonville Zoo and Gardens - 11 min drive - 15.0 km
  • Jacksonville Cruise Terminal - 11 min drive - 16.0 km

Getting around

  • Jacksonville Station - 15 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Circle K - ‬7 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Residence Inn by Marriott Jacksonville Airport

Hotel near Jacksonville Zoo and Gardens
At Residence Inn by Marriott Jacksonville Airport, you can look forward to a free breakfast buffet, a free return airport shuttle and a free food/drink shopping service. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A free local area shuttle, tennis courts and express check-out
  • Smoke-free property, free newspapers and a lift
Room features
All 78 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • LED TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and recycling

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 11 PM on request
  • Free area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Tennis

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Jacksonville Airport
Residence Inn Marriott Hotel Jacksonville Airport
Residence Inn Marriott Jacksonville Airport
Residence Inn Marriott Jacksonville Airport Hotel
Residence Inn Marriott Jacksonville Airport
By Marriott Jacksonville
Residence Inn by Marriott Jacksonville Airport Hotel
Hotel Residence Inn by Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville
Residence Inn Marriott Hotel
Residence Inn Marriott
Marriott Jacksonville Airport
Residence Inn by Marriott Jacksonville Airport Jacksonville

Frequently asked questions

Does Residence Inn by Marriott Jacksonville Airport have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Residence Inn by Marriott Jacksonville Airport?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Jacksonville Airport on 7 Nov 2025 start from NZ$220.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott Jacksonville Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Residence Inn by Marriott Jacksonville Airport?

Self-parking is free at this property.

What time is check-in at Residence Inn by Marriott Jacksonville Airport?

Check-in start time: 4:00 PM; check-in end time: 11:00 PM.

What time is check-out at Residence Inn by Marriott Jacksonville Airport?

Checkout is at 11:00 AM.

Does Residence Inn by Marriott Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6 AM to 11 PM on request.

Where is Residence Inn by Marriott Jacksonville Airport located?

Located in Northside, this hotel is within 2 miles (3 km) of River City Market Place, UF Health North and UF Health Hospital North. Oceanway Community Center is 2.8 mi (4.5 km) away.

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Reviews

Residence Inn by Marriott Jacksonville Airport Reviews

8.2

Very good

8.2

Cleanliness

8.6

Location

8.8

Staff & service

8.2

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 111 out of 214 reviews
Rating 8 - Good. 52 out of 214 reviews
Rating 6 - Okay. 24 out of 214 reviews
Rating 4 - Poor. 12 out of 214 reviews
Rating 2 - Terrible. 15 out of 214 reviews

Reviews

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and attendant was very friendly and helpful! Enjoyed our stay!
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
Clean and quiet. Good breakfast bar
Stayed 5 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quite
Stayed 1 night in May 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
This establishment was very elegant, clean, spacious, quiet, affordable. The staff was also very helpful and efficient.
Stayed 2 nights in Jul 2023

10/10 Excellent

Susan A

Liked: Cleanliness, staff & service, amenities
Friendly staff. Nice having fridge and microwave. Quiet facility.
Stayed 1 night in Dec 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean and bigger than I thought it would be but I also liked the amenities that were available in the room.
Stayed 1 night in Nov 2022

8/10 Good

Renardo

Liked: Cleanliness, staff & service, property conditions & facilities
It was decent
Stayed 1 night in Jul 2023

8/10 Good

Pauli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older hotel

Older hotel. Did not have a USB port, which i needed. That was my only real complaint. Otherwise comfortable, clean, good bed and just fine.
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The vent on the a/c had not been changed since February.. it was disgusting and full of dirt and dust . There was mold around the vents and the furniture was broken . The electrical outlet near the sofa sparked when I plugged my phone charger in to it .
Stayed 1 night in Oct 2025

4/10 Poor

Brantley

Disliked: Cleanliness, property conditions & facilities
Sever
Stayed 1 night in Jul 2025

6/10 Okay

karen

Liked: Cleanliness, staff & service
We did not know that shuttle service ended at midnight. We missed out by 15 min. It took another hour before we got a taxi.
Stayed 1 night in May 2025

10/10 Excellent

Christian Emhir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I put a previous reply complaining about the cleaning schedule and got feedback from the group as well as started noticing a significant improvement. It's nice to see feedback working out into great results.
Stayed 22 nights in Mar 2025

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out after dirty and unsafe conditions after given 3 different rooms to switch too. 1st room had other peoples clothes room not completely cleaned evidently. 2nd room had poor air conditioning and could not be fixed. 3rd room given had terrible stains not sure what it was poor lighting could of been blood or other stains not sure. So we decided to check out. Staff wrote a refund and was accommodating since the rooms were not well cleaned. Staff was mostly nice. Maid service was oddly not equipped with needed towels and so forth for the rooms and were visible near front desk and hallway and main entrance to take carts in. Seemed very disorganized and the cleaning staff was there very late in the evening 5:30pm and after washing and folding towels. The hallways had small pieces of trash that could have been vacuumed since the staff was on the floor. There was trash in the wooded area as well next to the hotel when you look out the window of the room. Couch cushion was ripped in one of the rooms. Dishwasher had standing water in it. So I ran it to see if it would drain. Detergent was not in the room for the kitchenette and dishwasher.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Room comfort

We won't stay here again

The toilet in our room would fill the tank every 15-20 minutes.....all day...all night.... When we arrived there was a party being set up right outside our room, and they were there until 11pm. This isn't the guests fault, I'm happy they had a place to enjoy their beers and music, but putting us right next to the spot where guests can have their fun is not considerate of those staying in those rooms. There was no fixture in our bathroom ceiling, it was a hole in the ceiling with a light about 3 inches above the ceiling line. The ice maker didn't work, There were 2 microwaves so I'm assuming one didn't work. The room was musty and "wet". We live well south of Jacksonville so humidity isn't new to us. But inside it just made for a very uncomfortable, smelly stay. We will stay somewhere else for our next trip. it's sad because We've stayed in Many other Residence Inn's and have had a wonderful experience.
Stayed 2 nights in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service
The staff was great. The rooms definitely need some TLC. We had issues with a toilet leak and had to be moved. Then in our replacement room our stove top only had one working burner, the handle operating the shower wouldn't stay put and went to hot rapidly. We were told that maintenance woukd address these issues, but that never happened while we were there. But after all that, because of the wonderful staff, and knowing that those we communicated with didn’t have the ability to correct these issues, I'd consider staying again.
Stayed 14 nights in Feb 2025

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities
Nice! Great checkin staff.
Stayed 1 night in Jan 2025

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrive later in the evening for my reservation only to be given a room right next to the Courtyard where there was a party going on. I inquired when quiet time was and I was assured that the party would be done by 10:30. At 12:30 the party was still raging and people were banging up against the windows and yelling I'm carrying on so I called management three times who stated that they would end the party. By 2:00 a.m. finally the party was over and I asked management about obtaining a refund given the situation and also the fact that I was never offered another room. Management denied that the party was going on despite the fact that I have a video. In addition the room was very dirty and it looked like the floor had never been washed I wore my shoes the entire time I was in the room. No matter what you do do not stay at this location. It is dirty management doesn't care about the satisfaction of customers or how loud noisy and obnoxious guests to get. And they will lie about it and not offer Replacements refunds or credits given the fact that they are responsible for the status of this establishment. I have posted pictures and videos on a variety of travel websites and contacted Expedia about this as well.
Stayed 1 night in Oct 2024

4/10 Poor

Joel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed.

Room was not in great condition/not up to what I would expect from a Marriott hotel. The bathroom (shower area in particular) was not that clean and there was extensive water damage around the shower, with pieces of the ceiling damaged and wallpaper coming off the walls. Bathroom and kitchen sink had no hand soap. The sheets on the pullout bed were full of dirt, leaves, etc., and had obviously not been cleaned. Sheets on master bed were itchy and uncomfortable, which made sleeping difficult. The one positive was the staff was friendly, but there were too many negatives to consider ever staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service

Near JAX

Hotel near Airport with free Shuttle. Room is Big with Kitchen. Sofabed not really comfortable an in old Condition.
Stayed 1 night in Oct 2024

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I stayed her twice in 5 days. 1st time was for 1 night, really enjoyed the place and the staff were really nice and friendly. I asked could I pay cash for my stay when I checked out? Gave them a CC to have on file for any charges etc but my car wouldn't be debited for the 2 night's stay. Went to check out and they had charged the whole stay to my card. Ok I wasnt happy but I had a flight to catch so I left and 3 days later i returned to stay 1 night and pick up my car which I had left in their parking lot. I emailed them to ask where the hotel shuttle would pick me up at the airport? I was told pole 6,just give them a call once I'm there. I find pole 6 and I called and called and called. 7 times I called and they didn't pick up once. I eventually gave up and got a cab that cost 30 bucks. Got into reception,asked was there a problem with there phone as I called 7 times. She said "no I'm on myself" .Your a RECEPTIONIST ?Anyway I won't return. Shame as I did like the place.Plenty of other airport hotels to choose from.
Stayed 1 night in Sep 2024

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, amenities
Really liked thos hotel. Location was great,2 restaurants just rigjt outside the parking lot. Staff were fantastic and breakfast was good. Rooms need just a little TLC and tue pool needs the bottom cleaned but apart from that it was a really enjoyable stay. Im die back inbthe area next eeek and im staying there again. That says it all.
Stayed 2 nights in Sep 2024

8/10 Good

Philippe

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in old shape and needs a fresh up. Closet by the bathrooms had no doors. Bathrooms- shower area wasn’t pristine. Bottom of the door, door frame rusty, dirty caulking in shower. Inside of the dishwasher looked old. Room felt dusty. Breakfast was okay. Lots of carbs, fresh fruit do not exits anymore at Marriot. I will not be staying in this hotel during my next trip.
Stayed 1 night in May 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Ended up giving me a larger room then I asked for. Easy access. Awesome hot breakfast. Parking was full so we had to walk in the cold rain with our stuff but overall awesome.
Stayed 1 night in Jan 2024

6/10 Okay

Lynne

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs a remodel, toilet water ran, shower water ran, black mold on the ceiling from rusty vents, rust above bathroom door, bed wasn’t very comfortable, breakfast was just OK. Not good value for money.
Stayed 1 night in Dec 2023

8/10 Good

Barbara s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel nice staff , unsafe intoxicated people in the parking lot. Beside that was great !
Stayed 1 night in Sep 2023