SureStay by Best Western Jacksonville Airport

Property class: 2

Choose dates to view prices

You can look forward to free continental breakfast, a free return airport shuttle and laundry facilities at SureStay by Best Western Jacksonville Airport. Stay connected with free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$119
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern hotel room with a bed, desk, and TV.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

A modern hotel room with a bed, desk, and TV.

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

A hotel room with a large bed, a desk, a TV, and a window with a view.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 1

2 Double Beds Smoking Room Microwave And Refrigerator Work Desk Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Smoking Room Pet Friendly Room Work Desk Microwave Fridge Continental Breakfast

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Located in Northside neighbourhood, SureStay by Best Western Jacksonville Airport is connected to a shopping centre. Timucuan Ecological & Historical Preserve and Jacksonville National Cemetery are local landmarks, and some of the area's activities can be experienced at Anheuser-Busch Brewery and FIVE. Looking to enjoy an event or a game? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium. Visit our Jacksonville travel guide
Map
1181 Airport Road, Jacksonville, FL, 32218

What's nearby

  • A gazebo, palm trees, and a sign for River City Marketplace.
    River City Market Place
    12 min walk - 1.0 km
  • A close-up of a jaguar's face with distinctive spotted fur patterns.
    Jacksonville Zoo and Gardens
    10 min drive - 14.7 km
  • A stadium with a large water body in front, reflecting the structure.
    EverBank Stadium
    21 min drive - 27.8 km
  • A Louis Vuitton store, palm trees, and a Nordstrom store in a shopping area.
    St. Johns Town Center
    25 min drive - 39.9 km
  • A tall red and white lighthouse with a green top, surrounded by palm trees and a cloudy sky.
    Mayport Naval Station
    34 min drive - 42.9 km

Getting around

  • Jacksonville Station
    18 min drive
  • Jacksonville International Airport (JAX)
    6 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Circle K
    4 min drive
  • Circle K
    10 min walk
  • McDonald's
    19 min walk
  • Starbucks
    17 min walk

About this property

SureStay by Best Western Jacksonville Airport

  • Hotel located in Northside
  • You can look forward to free continental breakfast, a free return airport shuttle and laundry facilities at SureStay by Best Western Jacksonville Airport. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • A 24-hour front desk, coffee/tea in reception and a TV in reception
    • A vending machine
  • Room features
  • All 62 rooms include comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 25-inch LCD TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 2 per night)
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 10, per pet (varies based on length of stay), plus a one-off cleaning fee of USD 25.00 and a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 11 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

  • Nearby parking fee: USD 2.00 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD25.00 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay by Best Western Jacksonville Airport pet-friendly?

Yes, SureStay by Best Western Jacksonville Airport allows cats and dogs (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per day. A cleaning fee of USD 25.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at SureStay by Best Western Jacksonville Airport?

As of 21 Sept 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Jacksonville Airport on 27 Sept 2026 start from NZ$119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay by Best Western Jacksonville Airport?

Self-parking is free at this property.

What time is check-in at SureStay by Best Western Jacksonville Airport?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at SureStay by Best Western Jacksonville Airport?

Checkout is at 11 AM.

Does SureStay by Best Western Jacksonville Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is SureStay by Best Western Jacksonville Airport located?

Located in Northside, this hotel is within 1 mile (2 km) of River City Market Place, UF Health North and UF Health Hospital North. Oceanway Community Center is 3 mi (4.9 km) away.

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Reviews

SureStay by Best Western Jacksonville Airport Reviews

7.4

Good

7.0

Cleanliness

6.6

Amenities

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 125 out of 303 reviews
Rating 8 - Good. 63 out of 303 reviews
Rating 6 - Okay. 37 out of 303 reviews
Rating 4 - Poor. 27 out of 303 reviews
Rating 2 - Terrible. 51 out of 303 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So thankful for a nice and affordable pet friendly room close to the airport. The staff was extremely responsive and helpful. The A/C worked very well but there were a few small live roaches in the room which was our only complaint, so giving 4 stars.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t expecting much, but the lady at the front desk was super sweet and helpful and the room was extremely clean
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Property is in dire need of updating. But the room was clean and price was decent for a short stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff making up the very clean rooms - please thank them and tip them when you check out.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay. Everything went smoothly for me. Room was very clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room which was very clean and the bed was comfortable. I will definitely stay here again when I fly out of JAX in the early morning.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless, comfy bed, staff was awesome, spacious room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Bed was great and Continental Breakfast was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The reason I have chosen Sure Stay Best Western twice is that they seem to be the only reasonably priced hotel to offer FREE airport shuttle pickup and drop-off 24/7. This was especially convenient for late night/early AM arrivals. It is conveniently located close to JAX airport and restaurants close by. The room I had was non smoking, 2 queen size beds with good, clean and comfortable linens. Everything was very clean, including walk in bathroom with good shower head. Hair dryer, iron and ironing board provided along with mini fridge, microwave and decent size TV. There was no outside noise. Front desk staff solicitous, easy check-in/out. My only disappointment is that the free breakfast and coffee ends at 10am. For those travelers arriving very late and sleeping in a little, at least being able to get coffee would be a plus. However. It's a nice selection of breakfast items offered, cereal, milk, yogurt, juices etc. Basic but good after a long trip without having to go somewhere. Just maybe please extend breakfast to an hour later? The staff took care to keep premises, rooms and front lobby clean. Really like that free airport shuttle!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Very friendly staff. Would definitely stay there again
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pristine clean white sheets and fluffy towels and wash rags in Room 216. The AC was good. The TV was a bit lopsided in the stand. The room itself was very clean- the mini fridge. It was good to have iron-board and hangers too. The ice maker worked. I did not have their breakfast so not sure what was served but I good get hot water to make tea which was very important to me. The steps on the stairs has patches of a dirt looking substance - climbing and facing that made me wonder what the state of the room was gong to be- I didn’t know if I was dirt or worse. I stayed for two days. The room appeared to well insulated from outside (there were people and movement 4th July weekend) I was not bothered one bit. Also, the room darkened well- that was a big deal for me. Thank you for a good 1st stay in Jacksonville Florida
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice here and cheap good rates
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Towels and sheets new and clean
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Room
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, pet friendly rooms w refrig & microwave

Spacious room, comfortable bed,refrigerator,microwave, pet friendly and friendly,helpful staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness
My stay was ok. The outside of the property was sketchy but the room was clean and nice. The breakfast was minimal. Also they charged me $30 to check in early. But overall it was a quick convenient stop right off I-95.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, the place was cery clean & comfy. Ms. Cony was amazing.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy. The staff was very courteous and accommodating.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Property was close to the airport which was a plus there are a lot of dining facilities and a convenience store within a few minutes walk. I just needed someplace to stay for the night and this was okay.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Easy parking. Great staff
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older facility however exceptionally clean
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Perfect for a quiet night while traveling
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I didn't listen to the reviews. Spotless clean extremely nice room.. Ice cold ac, comfy clean bed. Would definitely recommend.
Stayed 1 night in May 2025