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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
View from property
Reception

Reviews

6.6 out of 10

Popular amenities

6.6 out of 10
Guest amenities rating.
  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
The price is NZ$209
includes taxes & fees
6 Oct - 7 Oct
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Room options

Available filters for rooms
Showing 3 of 13 rooms

View all photos for Suite, 1 King Bed

LCD TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Pool
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (1181)
The price is NZ$228
includes taxes & fees
29 Sept - 30 Sept
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Museum of Science and History and Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a corner/local shop and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and American cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool with free cabanas and sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a porter/bellboy and luggage storage
  • A front desk safe, smoke-free property and 19 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Multilingual staff
  • One-time housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 23 Sept 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 6 Oct 2024 start from NZ$208.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self-parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Checkout is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 310 out of 1065 reviews" "
Rating 8 - Good. 183 out of 1065 reviews" "
Rating 6 - Okay. 250 out of 1065 reviews" "
Rating 4 - Poor. 157 out of 1065 reviews" "
Rating 2 - Terrible. 165 out of 1065 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sana, Valrico

Liked: Staff & service
Disliked: Property conditions & facilities
The property was extremely old and dirty. The only thing tolerable was the staff. I ended u checking out because I couldn’t bring myself to sit on the bed. The staff assist and were understanding about the situation. The carpet was even wet from an air conditioner leak.
Stayed 1 night in Sep 2024

6/10 Okay

Terrie

Business traveller
Liked: Staff & service
Carpet old and musky needs updated
Stayed 2 nights in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Wes

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Awesome!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lessdianne, Palmdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel !!
Stayed 3 nights in Aug 2024

6/10 Okay

Gerd

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in need of upkeep. By the looks of it, nothing more than bare necessities has been done in terms of maintenance and modernization. Much of the rooms look like they haven’t had any updates since the early 2000s, apart from a new bed and TV. Staff is friendly and helpful though.
Stayed 2 nights in Sep 2024

8/10 Good

Shelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies were great. We have never stayed anywhere that gave us cookies. Bed were very comfortable.
Stayed 2 nights in Sep 2024

6/10 Okay

Christian

Stayed 3 nights in Aug 2024

4/10 Poor

Alex

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall I thought we were paying for a decent hotel to stay in. Upon arriving, we were met with $20 per night to park fees that were not listed, a dirty bedroom where the bed had a large crevice in it and the carpets felt dirty. When waking up in the morning we were hoping to grab breakfast from downstairs, only to find it was 19.50 per person. Wifi was also not included. Maybe I am naive in this but figured when paying for a hotel room, a lot of these things would be complimentary and not be something that could potentially tack on 100 plus to our bill. Unimpressed and wouldn’t stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ediberto, North Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view from the balcony. Hotel is right on the riverfront across from downtown
Stayed 1 night in Sep 2024

4/10 Poor

LaTasha

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Dat

Stayed 1 night in Aug 2024

6/10 Okay

gabriel

Liked: Cleanliness, staff & service, amenities
Property was a bit rough around the edges & needed updates. I enjoyed my stay and most of the staff was friendly. Worse part of the stay was the unexpected $20 daily parking fee for my car? I’m not a fan of unexpected fees/charges so this was annoying. Positives were the delicious cookies and water that came with the room
Stayed 2 nights in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service
Property can use some updating in the furniture and carpets and add mini fridge to rooms
Stayed 1 night in Sep 2024

6/10 Okay

Areda, Valdosta

Travelled with family
The property is dated and needs to be remodeled. The floor in my room was dirty. The bedding had dried blood. There was not enough washcloths and foot towels distribute. There were a lot of alcohol and drunks around the pool. It was quite unsettling. The staff was nice and took care of all my needs.
Stayed 3 nights in Aug 2024

8/10 Good

Gracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely view, clean, modern, not very busy. We were told we could check in early by paying a $40 fee but when we arrived, they said no rooms were ready. We were going to a funeral and needed to change. had to change in the bathroom. Thankfully the bathroom was spacious.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Real

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price
Stayed 2 nights in Aug 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities
First night pulled back the sheet only to find they had not been cleaned well and the top sheet and a pillow cases were still soiled with what appeared to be fecal matter. The staff did see to correcting this but the amount of stain coverage should have been noticed Cece when making the bed and never overlooked. Also found it disappointing that the advertising of a pool side bar was inaccurate as it was never staffed which was a shame on a holiday weekend.
Stayed 3 nights in Aug 2024

8/10 Good

Frantz

Liked: Cleanliness, property conditions & facilities
It was a very good stay... everything was perfect
Stayed 2 nights in Aug 2024

8/10 Good

Johannah

Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Staff & service, property conditions & facilities
staff were accommodating
Stayed 5 nights in Aug 2024

6/10 Okay

Rosa

Travelled with family
The staff was friendly, river views were great, but the hotel needs to be improved.
Stayed 3 nights in Aug 2024

6/10 Okay

Austria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The outside view does not align with how the rooms look. Very inconsistent.
Stayed 2 nights in Aug 2024