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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Upscale riverwalk hotel, walk to Museum of Science and History
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
Room, 1 Queen Bed
Reception
Reviews
6.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
The price is NZ$242
includes taxes & fees
6 June - 7 June

Explore the area

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Popular LocationVyStar Veterans Memorial Arena4 min drive
  • Popular LocationEverBank Stadium5 min drive
  • Popular LocationDaily's Place5 min drive
  • AirportJacksonville, FL (JAX-Jacksonville Intl.)20 min drive
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Room options

View all photos for Suite, 1 King Bed

LCD TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

7.5/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

7.3/10 Good

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Blackout curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront)

7.8/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

7.1/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

7.2/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

LCD TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
Pool
Pet-friendly
Free WiFi
Restaurant
8.2 out of 10, Very good, (1009)
The price is NZ$226
includes taxes & fees
27 May - 28 May
Southbank Hotel by Marriott Jacksonville Riverwalk

About the area

Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront is located in Downtown Jacksonville, a neighbourhood in Jacksonville, and is near a metro station and on the waterfront. Museum of Science and History and Jacksonville Museum of Modern Art are cultural highlights, and travellers looking to shop may want to visit St. Johns Town Center. Looking to enjoy an event or a match? See what's going on at VyStar Veterans Memorial Arena or EverBank Stadium.
Visit our Jacksonville travel guideOpens in a new window

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • River Club - 15 min walk
  • St Johns Provision - 2 min walk
  • Morton's The Steakhouse - 16 min walk
  • The Southern Grill - 3 min walk
  • Sake House - 4 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near Museum of Science and History
Located close to Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a corner/local shop and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, children's meals and American cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool with free cabanas and sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, a reception hall and a 24-hour front desk
  • 19 meeting rooms, a TV in reception and concierge services
  • Guest reviews say good things about the pool, helpful staff and location
Room features
All 293 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 19.95 for adults and from USD 11.00 for children
  • Covered self-parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM to 9:00 PM.

How much does it cost to stay at DoubleTree by Hilton Hotel Jacksonville Riverfront?

As of 24 May 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Jacksonville Riverfront on 6 Jun 2024 start from NZ$241.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self-parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Checkout is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 288 out of 1026 reviews" "
Rating 8 - Good. 184 out of 1026 reviews" "
Rating 6 - Okay. 233 out of 1026 reviews" "
Rating 4 - Poor. 158 out of 1026 reviews" "
Rating 2 - Terrible. 163 out of 1026 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

chelsey

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very displeased with my stay. Upon my arrival i was greeted with excellent hospitality from the front dress personal but as soon as i got to my room it smelt like illegal substances, there was bloody snot on the bed, shower had multiple hairs in it, shower head was full of gunk, and the coffee maker smelt like mold so bad i couldn’t even open that cabinet. That night around 2 am i was awoken by a drunken guest who was trying to enter my room and who was screaming on his phone for a good 5 minutes before i call the front desk. The “security” who arrived didn’t even make the male leave only advised him this was not his room then he departed. I had to step outside my room and yell at the male to leave the area since he stayed STILL yelling at the phone. My second night i was kept up until 1 am with my next door neighbor playing a trumpet of the star wars soundtrack. The only good experience i had was with the staff.
Stayed 2 nights in May 2024

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fun time. Rooms be clean and the staff is great.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Raychel

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff courtesy, and always checking to make sure everything was going well for us..
Stayed 2 nights in May 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, parking was expensive though.
Stayed 1 night in May 2024

6/10 Okay

Gregory

Liked: Staff & service, amenities
The staff were all very friendly and helpful. The furnishings are really outdated and things are worn out.
Stayed 1 night in May 2024

4/10 Poor

Jennelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very convenient for a visit to Everbank stadium, easy water taxi service across the river! Rooms are dated, need to be refurbished, lots of use over the years! The staff were very polite and helpful!
Stayed 1 night in May 2024

4/10 Poor

Debbie

Travelled with family
Disliked: Property conditions & facilities
Liked the Ruth Chris Resturant on site, the outdoor pool area is very nice,and the water taxi is there on site. The room was not great! Safe didn’t work …needed batteries that was fixed The phone in the room did not work and was never replaces. Other phones in the rooms next to our did work. Tv had one station they could not fix it. The sliding glass door had to be Slammed in order to shut. We didn’t use the balcony which was sad because we were riverfront. Towels were only two . I had to go down to the front desk to pick up an extra set. Not great customer service. I will not return to this hotel.
Stayed 2 nights in May 2024