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Comfort Suites West Jacksonville

2.5 star property
Hotel in Jacksonville with free breakfast and 24-hour health club

Choose dates to view prices

Located in Northwest, Comfort Suites West Jacksonville offers practical comforts. Guests enjoy a free breakfast buffet each morning and can maintain their fitness routine anytime. The property features convenient laundry facilities, a relaxing outdoor pool, and in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
The current price is NZ$238
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7019 Commonwealth Ave, Jacksonville, FL, 32220

What's nearby

  • Prime F. Osborn III Convention Center - 11 min drive - 11.9 km
  • VyStar Veterans Memorial Arena - 14 min drive - 15.5 km
  • EverBank Stadium - 16 min drive - 15.8 km
  • Jacksonville Naval Air Station - 19 min drive - 27.4 km
  • Jacksonville Zoo and Gardens - 21 min drive - 24.7 km

Getting around

  • Jefferson Station - 12 min drive
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Dunkin’ - ‬8 min walk
  • ‪Circle K - ‬16 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬9 min walk
  • ‪Salsas Cocina Mexicana & Cantina - ‬5 min drive

About this property

Comfort Suites West Jacksonville

Hotel located in Northwest
A free breakfast buffet, laundry facilities and a 24-hour health club are just a few of the amenities provided at Comfort Suites West Jacksonville. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, a gift shop and multilingual staff
  • A 24-hour front desk, a banquet hall and luggage storage
Room features
All 64 rooms have comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and mini fridges

Similar properties

Exterior

Country Inn & Suites by Radisson, Jacksonville West, FL

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very good, 1,000 reviews
The price is NZ$183
includes taxes & fees
28 Nov - 29 Nov
Country Inn & Suites by Radisson, Jacksonville West, FL

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Commonwealth
Comfort Suites Commonwealth Hotel
Comfort Suites Commonwealth Hotel Jacksonville
Comfort Suites Commonwealth Jacksonville
Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville Jacksonville
Jacksonville Comfort Suites West Jacksonville Hotel
Hotel Comfort Suites West Jacksonville
Comfort Suites West Jacksonville Jacksonville
Comfort Suites Commonwealth
Comfort Suites Hotel
Comfort Suites
Comfort Suites West Jacksonville Hotel
Comfort Suites West Jacksonville Jacksonville
Comfort Suites West Jacksonville Hotel Jacksonville

Frequently asked questions

Does Comfort Suites West Jacksonville have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Comfort Suites West Jacksonville?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at Comfort Suites West Jacksonville on 9 Nov 2025 start from NZ$238.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites West Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Suites West Jacksonville?

Self-parking is free at this property.

What time is check-in at Comfort Suites West Jacksonville?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Comfort Suites West Jacksonville?

Checkout is at 11 AM. Late checkout is available for USD 30 (subject to availability).

Where is Comfort Suites West Jacksonville located?

Located in Northwest, this hotel is within 3 miles (5 km) of Jacksonville-Baldwin Rail Trail, Gateway Shopping Center and Terrace Park. Normandy Lane Plaza Shopping Center is 3 mi (4.9 km) away.

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Comfort Suites West Jacksonville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 556 reviews
Rating 8 - Good. 149 out of 556 reviews
Rating 6 - Okay. 96 out of 556 reviews
Rating 4 - Poor. 60 out of 556 reviews
Rating 2 - Terrible. 47 out of 556 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Very tired hotel. Cushion on couch in room ripped. Rusty light fixtures.elevator in poor shape. Just tired.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Apr 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young lady that's working tonight. She has a wonderful customer service
Stayed 1 night in Aug 2025

8/10 Good

Sherronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 3 nights in Jul 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2024

8/10 Good

Barbara

Liked: Property conditions & facilities
I had a good experience staying at La Quinta. I would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Bassem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly from GM Sunny to Check in at the desk. Rooms are renovated and very comfortable and clean. Had a great stay thank you to all the staff at this property
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely nice
Stayed 1 night in Apr 2024

2/10 Terrible

Earl

Disliked: Staff & service, amenities, property conditions & facilities
The first room I had mildew in the bathroom, all our towels were wet, the bed linens were wet, the counter, the desk were all wet. The vent in the bathroom came out of the ceiling and almost hit me in the head. The nightshift clerk was nice but the day shift clerk needs to be fired because we complained and she had a nasty attitude like she was spending money herself. Would not recommend at all
Stayed 2 nights in Aug 2025

6/10 Okay

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
It was just generally a mess and things were broken in the room. The floors felt sandy even after housekeeping came. The area is a heavy traffic area and almost impossible to navigate.
Stayed 3 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed

For the pool, had to access the parking lot, then pass by the employee smoke break area. The breakfast only had one type of juice and only had apples, no other fruit. Would like to have had yogurt or some other breakfast item available. The bed was too hard for my comfort. Positive was the room was spacious, quiet, and the window had a blackout curtain.
Stayed 4 nights in May 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Amazing! I typically stay in this hotel up recurring visits to Jacksonville, always a pleasant stay!
Stayed 1 night in May 2023

4/10 Poor

Rodney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area had a lot of sketchy people around. The bed was very hard. The breakfast was waffle of cereal. There was a black hair in the shower which was not mine. There was an additional $155 charge for 2 small cats for 2 nights. We will ever stay here again.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Bathroom door handle was broken off so if you shut it you got stuck inside. Pull out couch also broken, head of the bed sunken to the floor. Pool had algae growing on the bottom. Staff was nice, area a bit run down.
Stayed 2 nights in Sep 2024

4/10 Poor

Bobbie

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was pretty hard and uncomfortable..the mattress on the fold out bed had multiple stains and the frame was broken. Breakfast was late and limited to just a few items. My key quit working at 7 am and i couldnt get back into my room.
Stayed 1 night in Nov 2024

4/10 Poor

Medjina

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was very dated! The only thing that was upgraded was the bathrooms yet, still small. I don’t know where to begin…the couch in the room look like human juices have been all over that couch and it’s NEVER been cleaned. The laps and light switches were rusty and dirty. I was extremely grossed out by this room. If I can find a place to submit photos I will EXPEDITIOUSLY!!!
Stayed 2 nights in Jun 2024

6/10 Okay

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Something had spilled on the floor by the sofa and did not get cleaned. The floor was sticky.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

For emergency use only

“Comfort Suites” is an overly generous term to describe this hotel. It’s basically a truck stop, priced like a resort. $250 a night for a $100 room. Common areas are tired. Room was arctic temperature on arrival. Floor was sticky. Fridge was loud. No closet or any hanging space. Bed felt like a futon.
Stayed 1 night in Mar 2023

6/10 Okay

Phi Yen

No Comfort Suites

We had stayed at this hotel at least 4-5 times in the past until the Covid pandemic. Same furniture than in the past. Furniture are so old/worn out that we perceive them as dirty and do not feel comfortable to sit on it but bed and bed sheets are ok. Very disappointed with breakfast, besides waffles, nothing much to eat. Overall, disappointed with stay!
Stayed 1 night in Sep 2023

2/10 Terrible

Jenn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BED BUGS!!!!

We stayed in 401 and found a bed bug crawling on the bed when we woke up the next morning. I put it in a baggie and took it to the front desk and the lady working at 5am was sleeping I woke her up and her response was “well the owner just had that room treated so I’m not sure what you want me to do” umm give me a new room!?!? I would have just left the facility period but had my teenage daughter with me and I had to be at work at 6am so didn’t want her not having somewhere to stay. I asked for a partial refund because I was going to have to spend more money by taking my clothes to the laundromat and taking extra precautions to not bring the bugs back to my home but they refused. Will NEVER stay at this location again!
Stayed 3 nights in May 2023

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay when I come to Jacksonville
Stayed 1 night in Sep 2025

2/10 Terrible

Beyonka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in front desk staff had a bad attitude she really hate her job and it shows. Then I went to my room sheets was dirty sheets had make up on them and at the foot of bed look like someone dirty feet stains. I told a staff and she came in to change sheet with sheets and comforter with holes in them I mean big holes never again smh
Stayed 2 nights in Sep 2025

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The first room had a giant puddle of water in the floor near the ac unit. The power cord for the ac was laying in the water puddle. And the room was dirty and locked outdated. I asked to change rooms and the second room had mold on the lamps, and curtains, along with mold and a rotted bottom half of the bathroom door. The second night the room smelled like cigarettes, possibly from a neighboring room idk. But it was uncomfortable. Also the pics in the website are all pretty and looks like a remodeled room but in real life the he furniture is chipped and stained and the walls are dirty and furniture was completely dirty
Stayed 2 nights in Jul 2025

6/10 Okay

Sherronda

Liked: Cleanliness, staff & service
No comment
Stayed 1 night in Jul 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities
The bed linen dirty
Stayed 2 nights in Jun 2025