Top Hotels Near Jack Frost Mountain Resort in White Haven from NZ$99

"In March 2026 I booked a two-night stay, despite the rough reviews, because my son is really into tennis right now and this trip was his 16th birthday present. The website depicted beautiful and spacious indoor tennis courts and we planned to just play our hearts out. We also planned to enjoy the waterpark and indoor basketball courts. The room was as pictured which was nice. Unfortunately, the restaurants and cafe closed several hours earlier than indicated on the night we arrived and the front desk offered zero suggestions. The next morning we discovered that the indoor tennis courts no longer exist - a massive disappointment considering it was in the low 20's outside with wind gusts up t0 25 mph. The basketball court was blocked off for a gun show the resort was hosting that weekend. The waterpark never opened on Thursday, despite the posted hours, and when it did open on Saturday, we were afraid to go based on the filthy, leaking conditions of the tube slides which could be seen from the parking lot. I contacted Expedia to complain and the hotel was unwilling to offer any amount of refund. They did offer us a late checkout and complimentary breakfast, which was actually lovely, until a baby cockroach walked past our view on the wall beside our table. My son and I made the best of it and there were two employees who stood out, Pablo in management and Louis in the Bistro, but other than them this was a massive fail. The health department should get over there asap. "

"Room was nice breakfast was great "

"No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved."

"Fantastic location, with the river right outside the door! Very relaxing and cozy, a good place to unplug! I did have to learn how to properly use a fireplace without smoking the place out! Very close to hiking and skiing if that's your thing."

"Dishes were dirty and there was no dish detergent "

"I have to say I was soooo surprised at how comfee & cozy I was at this property. First of all it was the coldest day of the year & the staff was so accommodating & friendly. They allowed me to check in early, provided extra towels & blankets… it was clean & has a great free breakfast.. if staying in the poconos I’d highly recommend "

"This home and property were lovely and it was so great being on the water and within walking distance to beautiful falls. Our only negative feedback is that we were expecting a more private setting vs multiple homes being within eyesight from one another. The hosts were super communicative and accommodating!"

"It was very clean and well kept"

"We had a great time. The only complaint is that the internet for the tv we had to keep connecting the WiFi. It was very cozy and nice loved the floors that felt like they were heated. "