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Sheraton Istanbul Atakoy Hotel

5.0 star property
Luxury Istanbul hotel connected to a shopping centre, steps from Galleria Atakoy
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Istanbul Atakoy Hotel

Executive Premium / Club
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Gastropub, ocean views, open daily
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Premium Twin / Club Twin

Reviews

8.2 out of 10

Very good

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Breakfast available
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
The price is NZ$212
includes taxes & fees
26 Oct - 27 Oct
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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 230 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sheraton Suite

Sheraton Suite

Sheraton Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 140 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite

Park Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Premium Twin / Club Twin

Executive Premium Twin / Club Twin

Executive Premium Twin / Club Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Premium / Club

Executive Premium / Club

Executive Premium / Club

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking, Sea View

Premium Room, 2 Single Beds, Non Smoking, Sea View

Premium Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Premium Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, Sea View

Superior Room, 2 Single Beds, Non Smoking, Sea View

Superior Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Deluxe Room, 2 Single Beds, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Indoor pool, outdoor pool, pool loungers
Hyatt Regency Istanbul Ataköy
Pool
Spa
Kids pool
Parking included
8.6 out of 10, Excellent, (960)
The price is NZ$204
includes taxes & fees
26 Oct - 27 Oct
Hyatt Regency Istanbul Ataköy

About the area

Map
Rauf Orbay Caddesi Sahilyolu, No:10, Bakirkoy, Istanbul, 34158

What's nearby

  • Galleria Atakoy - 2 min walk
  • Ataköy Marina - 7 min walk
  • Capacity Shopping Center - 17 min walk
  • Blue Mosque - 12 min drive
  • Grand Bazaar - 13 min drive

Getting around

  • Bakirkoy Station - 6 min drive
  • Istanbul Bakirkoy Station - 18 min walk
  • Istanbul (IST) - 48 min drive

Restaurants

  • ‪Happy Moon’S - ‬10 min walk
  • ‪Cookshop - ‬9 min walk
  • ‪Saray Muhallebicisi, Galleria Avm - ‬3 min walk
  • ‪KFC - ‬9 min walk
  • ‪Cookbook - ‬1 min walk

About this property

Sheraton Istanbul Atakoy Hotel

Luxury eco-certified hotel near Capacity Shopping Center
Located close to Galleria Atakoy and Carousel Shopping Center, Sheraton Istanbul Atakoy Hotel provides a marina, a poolside bar and a free daily manager's reception. Indulge in a body treatment, a facial and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with concerts and live shows and a terrace.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • Valet parking (surcharge), express check-out and express check-in
  • Babysitting (surcharge), 14 meeting rooms and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 285 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 36-inch flat-screen TVs with premium channels and DVD players
  • Electric kettles, daily housekeeping and desks

Languages

English, French, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 100 metres
  • Area shuttle
  • Free bus station shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Secured, covered valet parking on site (TRY 200 per day)
  • Secured, covered extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,250 for adults and TRY 625 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cookbook
  • Kapeleia
  • Sheraton Gourmet
  • Trendy Bar

Family friendly

  • Children's pool
  • DVD player
  • Free area shuttle
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (21,528 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Hardwood flooring in public areas
  • Lift (130 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of TRY 3500, per accommodation, per stay (maximum of TRY 3500 per stay), plus a deposit of TRY 3500 per night
Up to 17 kg per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 1500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TRY 1250 for adults and from TRY 625 for children
  • Airport shuttle fee: TRY 2000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: TRY 200 per day
  • Pet deposit: TRY 3500 per night
  • Pet fee: TRY 3500 per accommodation, per stay (maximum TRY3500 per stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 2805

We should mention

The seasonal pool will be open from 01 June to 01 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Atakoy Hotel Istanbul
Atakoy Istanbul Hotel
Atakoy Sheraton Hotel Istanbul
Hotel Sheraton Istanbul Atakoy
Sheraton Atakoy
Sheraton Atakoy Hotel
Sheraton Atakoy Hotel Istanbul
Sheraton Hotel Istanbul Atakoy
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel
Sheraton Istanbul Atakoy
Sheraton Istanbul Atakoy Hotel Hotel
Sheraton Istanbul Atakoy Hotel Istanbul
Sheraton Istanbul Atakoy Hotel Hotel Istanbul

Frequently asked questions

Does Sheraton Istanbul Atakoy Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Sheraton Istanbul Atakoy Hotel?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Sheraton Istanbul Atakoy Hotel on 26 Oct 2024 start from NZ$211.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Istanbul Atakoy Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 17 kg per pet. There's a deposit of TRY 3500 per night and a fee of TRY 3500 per accommodation, per stay.

How much is parking at Sheraton Istanbul Atakoy Hotel?

Valet parking is available for TRY 200 per day.

What time is check-in at Sheraton Istanbul Atakoy Hotel?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Istanbul Atakoy Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Istanbul Atakoy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 2000 per vehicle applies.

Where is Sheraton Istanbul Atakoy Hotel located?

This family-friendly Istanbul hotel is located near the airport, within 1 mi (2 km) of Galleria Atakoy, Carousel Shopping Center and Capacity Shopping Center. Aqua Florya Shopping and Life Center and Grand Bazaar are also within 9 mi (15 km). Istanbul Bakirkoy Station is 18 minutes by foot and Atakoy Station is 24 minutes.

Sheraton Istanbul Atakoy Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 852 reviews" "
Rating 8 - Good. 219 out of 852 reviews" "
Rating 6 - Okay. 96 out of 852 reviews" "
Rating 4 - Poor. 43 out of 852 reviews" "
Rating 2 - Terrible. 75 out of 852 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariamawit

Stayed 1 night in Sep 2024

10/10 Excellent

Aleksei, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and customer service!
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is older comparing with the other hotels around it , rush hour transportation terrible.
Stayed 5 nights in Aug 2024

10/10 Excellent

Anastasia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Murat Ceylan was very friendly and helpful ; our experience was overall very pleasant , we stayed 1 night with 2 small kids
Stayed 1 night in Aug 2024

10/10 Excellent

Mekrem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great area, very good hotel with upscale amenities and excellent staff. I recommend highly, great stay and great value. I thank all staff for making my visit wonderful. Will certainly be back.
Stayed 6 nights in Aug 2024

8/10 Good

olga, redding

Travelled with group
Liked: Cleanliness, staff & service
Nice view, very good breakfast, very nice and friendly staff from . Spa are needed a little care- cleaning, fix a broken parts.
Stayed 5 nights in Jul 2024

8/10 Good

Maryna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

SAOUDI

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Hospitality, safety
Stayed 3 nights in Jul 2024

2/10 Terrible

Jameel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Staff insisted that I wait for the room to become cold even after nearly 3 hours of waiting. It was only when I escalated the issue that a replacement room was arranged. 2. I had to make 4 separate requests for an additional pillow before it arrived but on the next day. On the 2nd occasion “house keeping” hung up on my call because they couldn’t understand what I was saying - “don’t speak English”. 3. Hotel has only 2 functional lifts and long periods of wait. 4. Indoor swimming pool is closed. 5. Spa is closed. The hotel has falsely advertised to seek business and this is nothing short of being ripped off. The manager has acknowledged these issues. I booked the hotel on the basis of the Sheraton brand but my stay was more or less like a 3 star or even lower. Highly don’t recommend any tourist to be staying at this hotel.
Stayed 5 nights in Jul 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel conditions are bad, room furnitures old and all scratches, shower are very old and you can see all electrical cables under the sink. Poor quality, you can better hotels around and less price
Stayed 1 night in Jul 2024

10/10 Excellent

savni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Nasser

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some issues on checking in as the wrong room had been booked between our tour operator and the hotel, but the staff resolved this without further concern. We initially had some housekeeping issues, but again, the staff strived to sort these out. What they didn’t resolve was that three people were staying and that cups/ glasses etc were provided for two. Having said this, the staff were exemplary in their professionalism, manners and will to provide a good service.
Stayed 7 nights in Jul 2024

6/10 Okay

Mohammmad, Dallas

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property needs many repairs. The hallways were too hot like there was no air conditioning turned on. The pool surface was too rough to walk. The indoor pool was closed, the pool showers were out of work, and lockers had bad conditions. Some elevators were not working. Overall, it didn’t seem like a 5 star hotel at all.
Stayed 2 nights in Jul 2024

2/10 Terrible

preet singh

Stayed 5 nights in Jul 2024

6/10 Okay

Iraj

Travelled with family
Not worth the charge per night for the room
Stayed 2 nights in Jul 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
Nicce view and clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Thekrayat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton was very easy to get to. They have Valet parking free for residents of the hotel. Friendly staff and lovely lobby area. We had a room on the 9th floor, overlooking the pool and gardens and facing the sea. The room was spacious and clean. Big windows. Thick curtains. All room accessories were available including iron and hairdryer. Breakfast was very good. They had a full buffet to suit everyone. We had issues with reducing the AC temp in the room but we called reception and they fixed it remotely.
Stayed 1 night in Jul 2024

10/10 Excellent

Salim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We nice hotel for the money , very friendly staff
Stayed 7 nights in Jun 2024

8/10 Good

Fadia, West Linn

The hotel very close to the central station and the metro, which made it incredibly convenient for exploring Madrid. The room was comfortable, and the staff were friendly and helpful. The only downside was the air conditioning, which wasn't working properly. Fortunately, it was windy during my stay, so I could open the window for some fresh air. However, if it had been warmer, the lack of functional AC would have been a significant issue.
Stayed 2 nights in Jun 2024

8/10 Good

AYAD

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

saker

Liked: Amenities
Disliked: Property conditions & facilities
I had water leak in the bathroom that woke me up 4:30 in morning and changing the room after that was not smooth at all. The Hotel staff wanted to charge me for airport transportation two or three times of the normal fee … telling that they are no mini bus transfer to the airport
Stayed 3 nights in Jun 2024

10/10 Excellent

Genette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, excellent check in process. The food at the restaurant was delicious. The outdoor pool was nice but cold.
Stayed 3 nights in Jun 2024

8/10 Good

Byar, Duhok

Stayed 2 nights in May 2024

4/10 Poor

Cristian, Vancouver

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dated, falling apart. AC not working, had to call concierge several times for someone to come and fix it, only for the same issue to happen again the next day. The area around the hotel is not maintained and difficult to walk to public transit with a rolling suitcase. Only positive is the good breakfast buffet.
Stayed 1 night in May 2024