I had an extremely disappointing stay at this hotel due to multiple issues that were poorly handled. The room was unbearably noisy, making it impossible to sleep because of the loud disturbances late at night. When we complained, the front desk attendant, Emre, promised a room switch to an ocean front for the following day, which unfortunately never happened.
Further adding to the frustration, Emre assured us that a taxi reservation was made for an early 4:30 AM departure. This too turned out to be untrue, and no taxi was arranged. If it weren't for a last-minute Uber, we would have missed our flight.
Having traveled extensively and stayed at numerous hotels, I've never felt so misled. It's particularly disheartening when staff, particularly at the reception, promise solutions only to discover they are empty assurances. I cannot recommend this hotel as the trust in its service and integrity was completely lacking.