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Reviews of Hotel Gedik Pasa Konagi

Hotel Gedik Pasa Konagi
Gedik Paa Caddesi No:70, Istanbul, Istanbul

Reviews

6.2
Rating 10 - Excellent. 32 out of 156 reviews" "
Rating 8 - Good. 35 out of 156 reviews" "
Rating 6 - Okay. 35 out of 156 reviews" "
Rating 4 - Poor. 22 out of 156 reviews" "
Rating 2 - Terrible. 32 out of 156 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Sep 2022

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect thanks for everything's
Stayed 5 nights in Jul 2022
Response from Muro on 15 Jul 2022
Dear Semih, Thanks for your feedback , we are happy to hear you had a good stay with us and wish to welcome you in nearest future again , with our best regards

8/10 Good

Hammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
Good hotel , stayed here before but has been refurbished since and is better.Staff are helpful and eager to please. Breakfast is fine but could do with changes on some days to give a bit of variety. Good location but on a steep road which has limited vehicle access during the daytime, so be prepared to walk to hotel with your luggage. We would go again
Stayed 4 nights in Mar 2022

10/10 Excellent

Mohammed Naveed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel next to Grand Bazaar
Very good hotel to stay in and staff are all very helpful. The rooms were cleaned everyday. Tea and coffee was complimentary all the time and in plentiful supply. Location wise its a few minutes from the Grand Bazaar. There is a bit of a hill to walk at the beginning of hotel entrance but we never struggled. My 3 year old daughter strolled up the hill. (3-4 minutes up hill) The Blue Mosque/Topkapi Palace/Hagia Sophia were literally 10 minutes casual walk on a flat road. There is a tram outside Grand Bazaar and if you prefer to catch the tram its 2 stops to Blue Mosque and the main attractions. To get to the ferries its a further 3-4 stops to Eminonu and the cost on tram is 3.5 turkish liras. You need to buy the Istanbul Digital travel Card from the stations for 6 turkish liras and then keep topping up. The card is used for the all the transports there - trams/buses/underground train/metro train/ferries. For currency exchange you get much better rates near the Grand Bazaar area where our hotel was.
Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised about how nice the rooms were , they were always kept clean and location was great especially for tourists, the breakfast lounge was very unique. Though the stairs were slightly steep there wasn’t a fix for this anyway especially as most of the building are of older age.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

janos

Liked: Cleanliness, staff & service, room comfort
Just a gem
Slightly difficult to find It about half way up a hill So can get ur daily exercise But very handy to the Grand Bazaar Also some great restaurant just up the road. Serve beer as well as great food Room was satisfactory Everything worked Breakfast is plentiful in a rustic basement/breakfast bar Was really a different but nice experience Food was plentiful Would love to stay there again on my next visit to Istanbul
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very Shabby and Horrible Hotel- Not recomended!!!!
On line pictures by no means match the reality of the hotel. It was THE WORST hotel I have ever stayed. The wardrobe was broken, remote controls for TV and Air conditioner were battered and had no batteries. Curtains were not washed for the past many years, No tea making facilities were in the room, despite asking on numerous occasions they did not provide it. Shower rail was broken and was coming out of the wall, shower head was broken too. Lose electrical wires were hanging out in the bathroom. Despite informing on first day, and many other occasions, nothing was done to mend broken furniture and bathroom equipment. Rooms were cleaned only every other day. Have taken photos to prove my claims, happy to send it to anyone wants. A totally rubbish place to stay! WILL NOT RECOMMEND IT AT ALL!!!!!
Stayed 4 nights in Apr 2018

8/10 Good

Shabnam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience to stay there. Staff was very friendly and kind. Breakfast was amazing. Room was quite big and enough fir three of us. Just need to upgrade the furniture. Hotel is situated near all attraction. Grand bazar is at the end of the street.
Stayed 6 nights in May 2018

10/10 Excellent

Shahid, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Istanbul
This hotel staff is amazing friendly too much polite. They will warmly welcome you to Istanbul. The hotel is in the old city which is very near to every hostoric views. The grand bazaar Istanbul is only 3 minutes walk from hotel. Blue mosque hagia sofia is only 7 minutes walk from here. Rooms are very clean and breakfast is very tasty. They present you the wonderful Turkish Tea all day. A wonderful place to stay. Will come again and stay again here.
Stayed 1 night in Nov 2017
Response from Muro on 24 Nov 2017
Dear Shahid, Thanks for your comment, we are pleased that you had a nice time in our hotel and looking forward to welcome you again All the best Regards Muharrem

2/10 Terrible

R, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سئ جدااا
فندق سئ جدا ويفتقر الى ابسط احتياجات الاقامه لايستحق اي نجمه وطاقم سئ الاخلاق ولايوجد فيه هاتف للاتصال باللوبي مما تضطر للذهاب بنفسك لطلب اي شيء
Stayed 9 nights in Aug 2017

6/10 Okay

SUNIL

8/10 Good

neenee, west midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff and pleasant stay
This hotel is located in a small road and has so many eating places and shops and tram station all at walking distance! Mcdonald and burger king and turkish reataurants all around the corner and shopping was awsome as there was everything at walkong distance including the famous grand bazaar! Hotel staff was super nice and helpful. Buffet was okay. Not overly good as it was mostly cold things but was enough for breakfast. Everything was always clean. We had the top floor room and terrace with a sea view and could sea ships sailing from the window! The hotel could do with some maintanence work and downside was no lift! With kids it was not easy going up and down to the room but staff helped everyday.

4/10 Poor

Fazal Mahmood, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
Very bad stay no body no where is hotel we in taxi for 2 hours from the airport and can not find the hotel

4/10 Poor

Jayant, Muscat - Oman

Disliked: Cleanliness, property conditions & facilities, room comfort
Booked this property for 4 nights initially.
Due to terrible hotel condition, checked out the very next day & checked in into a nice hotel at Sultan Ahmet. There is no access for taxi or any vehicle to this hotel after 10 AM till about 6 PM. Had to pull our baggage all the way uphill on foot to get in there. Staff is nice & co-operative, but overall condition of hotel is disastrous. Bed linens were unclean, room was not dusted properly. We had booked a triple room for me, my wife & my child. The third bed was located in the window of the room which was very tiny.

10/10 Excellent

adeel, Beg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotal
Reading Reviews of other people worried hows the hotal looks like this is the best hotal i ever stay in istanbol 7 mins walk to grand bazar 4 mins walk to turkish bath staff is friendly and very helpfull not every one speak in english some of them
turkish Dance

8/10 Good

debs, turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was. Close to the grand bazaar, and the tram
Turkey was fantastic, lots of places to see. Taskim square was where the night life was, if you are looking for drinks and fun. Be sure to go on one of the many cruises Turkey has to offer. The hotel was pleasant and the staff are amazing, helpful and friendly.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Stuart, London

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not as expected. Small, dark and rather shabby. We had a balcony, but only had a couple of foot stalls to sit on. Apart from the room though everyone was really friendly and the breakfast was good! Think we may have had a bad room, others looked better than the one we were given.

4/10 Poor

seasoned travel, melbourne, australia

Disliked: Property conditions & facilities, room comfort
A low budget experience
This was advertised as 4 stars. Nothing can be further from the truth. This was an underwhelming hoteling experience. The only saving grace was the very helpful friendly and helpful staff. If you want a 3 or 4 star experience than gives this one a miss.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MAM, UK

Disliked: Property conditions & facilities, room comfort
Very basic hotel on a very steep hill.
Very Basic hotel on a very steep hill normal taxi struggle to get up there. I had to drag my luggage to and from hotel.

4/10 Poor

World Traveller, B

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in an inconvenient location
This hotel is in an inconvenient location and does not have a lift. Al a o difficult to get cabs to go anywhere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel, convenient location
Nice hotel, convenient location just down the street from Beyazid T1 tram station and walking distance from all old city Sultanahmet attractions. Lots of ok money exchange places, lots of places to eat and orange and pomegranate juices carts just on the street. after reading lots of reviews I was afraid of the cleanliness of the room, but it wasn't any issue here, so the room was ok when we got it and the cleaning lady did her job well each and every morning. the only issue we had was that there was a problem with the pipes in the bathroom because they were all leaking and we had to lay towels after using the shower, sink or toilet.

6/10 Okay

Fiona, London

Disliked: Staff & service
Good location but disappointing overall
The hotel did not look as it did on the pictures and generally is in need of a refurb - carpets, rugs, interior decor, general building work. It is well situated but could be so much better. Breakfast is ok but again could have been better - the coffee was awful. More fruit would have been good. The staff, apart from one chap on reception, were not helpful and rather dour. The first night we arrived they moved us to a different hotel down the road, the Sayeban, which was much nicer with much friendlier and more helpful staff. We wished we had stayed there instead!

6/10 Okay

shab, England

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Very convenient location.
The hotel is in a perfect location in order to visit the historical sights. (Blue mosque, Grand bazaar, Tokapi palace). Some good restaurants nearby. The staff are pleasant and helpful. The only downside is that it is quite noisy at night,however that is quite unavoidable in a bustling city such as 'Istanbul'. The breakfast provided in the morning was nice however more could be added to cater to International guests. Overall a good experience.

6/10 Okay

Inbal, Colombia

Liked: Cleanliness
Certainly not a 4 star hotel
The photos on the site are totally misleading. The hotel is not bad but it certainly not in the standards of a 4 star hotel. On their site it says they arrange airport transfer for 80 TL (Turkish Liras) but when I asked to be picked up from the airport they quoted 60 euros (168 TL. More than double). When sent them a copy of the text on their site they replied that prices are fixed. When trying to organize transfer TO the airport the receptionist told me the price is 100TL and a taxi will await us at 6am. Needless to say there was no taxi and the night guy said prices are fixed and are 130TL. prices were fixed but each time are different? We stayed in a different entrance of the hotel. At 6am the night guy was sleeping and even after we managed to wake him knocking on the glass door he still was sitting up in his bed for over 5 min., not moving and leaving up outside in the cold with 2 little kids. He couldn't care less!! The hotel is only a 5 min walk from the Grand Bazaar and 10 min from the blue mosque. We felt safe walking with kids even at night. Bottom line. If you expect a luxury hotel this place is not for you. If you are no frill person and they have a promotion it might be worth considering staying. Nothing really bad happened but for the price we expected good things to happen and they didn't. If it wasn't for the night guy, experience would have been much better

6/10 Okay

Sinclair, usa

Liked: Staff & service
Three stars at best
There is no arguing that the hotel is in a great location, but there is no way this hotel is four stars. The rooms were adequate, as was the breakfast. My original room was literally outside the hotel in a building next door with a non descript entrance. They call it the maiden tower. Only after complaining to hotels.com was my room changed. The front desk was friendly and . Think 3 stars and you may not be disappointed. Think 4 starts and you will be

10/10 Excellent

intromatt, sunny beach bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy, location can't be beat.
Please have Turkish coffee instead of garbage instant Nescafe. Breakfast is otherwise fantastic and the basement restaurant is pure magic. Had a blast. The super friendly guy working at the front didn't speak excellent English but was EXTREMELY helpful nevertheless.

2/10 Terrible

Rajia, Romford

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed! Not near 4star rating
I was very disappointed with the hotel and the room they've given us, It's nothing like the pictures on their website. I booked a family room for four of us but we was given a attic room, they've put 1double bed and two single bed to fit us all. There was not much space to move in the room. The toilet smelled a lot. After complaining they've offered us other rooms which was in very poor condition too. At the end they've offered us a two bedroom apartment which was 0 star. We had no choice other then to accept. Not happy with the breakfast was offered. They served same thing everyday. Overall very disappointed with our stay, the hotel is not near to 4 star rating. I would say 3star. The hotel staff was very helpful and happy with their services.

2/10 Terrible

Eduardo, Dubai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The biggest mistake of my life
I don't know how to start, is it ranked as a 4 star hotel? why? In any European country it wouldn't take more than 1 star. Dirty, old, plenty of dust but the best thing is when we arrived to the hotel and they said that the room is not available as the current guest decided not to check out so we would have to move to another hotel with sea views, much better than this one, totally new and better access. We decided to go and take a look when for our surprise it wasn't a hotel, it was one of the staff apartment, in a non recommended neighborhood (old, almost in ruins, very far and plenty of gypsies and drug dealers). The apartment was inside a two floor building but better not to describe that, let's go back to the hotel. After we declined the offer they moved us to an "annex of the hotel" with 3 beds in a 15 sqft meters room, with no lights, with the ceiling falling apart, dirty, no phone, no internet and with cockroaches on the entrance. The bed sheets, full of holes and some of them with Blood! (what the hell!?), and the pillows without cover. The neighborhood, not recommendable at night unless you go with precaution and in group. Later we found out that there are better hostels near the blue mosque at similar price. Please look for alternatives very carefully and read the reviews. I would not recommend this hotel to anyone!

10/10 Excellent

Julia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meet real people, pleasant stay
At first, it was hilly old area so I was worried about security. But the hotel stuff were very helpful and offered upgrade to suite. The room was on top floor so needed to climb up the stairs, but big and clean which my kids(8 and 9year gilrs) loved it. The first day we tried to discover the area and found it is very close to the Grand Bazaar and old town (Blue Mosque, etc.), convenient to public transport, local restaurants were good.Breakfast is not fancy but good enough to start a day. Kids like the steep hill and location but if you have a little baby with buggy, this might be difficult to manage. Overall, we enjoyed the experience of Istanbul and the hotel.

6/10 Okay

Jan, Norway

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great bed
Great location and beds but the service could be better

8/10 Good

Sandy, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great area, breakfast very good staff helpful

10/10 Excellent

narut, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
good location, not far from blue mosque, close to tram station.

2/10 Terrible

Anthony, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotels
We usually don't comment on hotels. This time we must make an exception. This is a terrible hotel located at the bottom of a very steep hill difficult to negotiate with luggage. There is no elevator. The plumbing didn't work and the bathroom overflowed on the floor. Staff unresponsive to complaints.

4/10 Poor

weiss, egypt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very bad staying
i feel sorry for staying in this hotel,very bad room (not the same in the internet,not the same size room, sirves is not so good,afew towels,wi fi not working.for me i can not back to this hotel.

8/10 Good

Janna S, Waikiki, HI

Liked: Cleanliness, staff & service
Visit with Mum and Sister
Great location near the Grand Bazaar

8/10 Good

Debra, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in the Old Town
Very clean and nice room for the older surroundings of the neighborhood. The staff was very nice and accommodating. The hotel is on a rather steep hill and it's a climb to get to the very near metro stop. There's also no elevator inside the hotel so again, more climbing. Overall, very convenient and well kept hotel in Old Town.

10/10 Excellent

Gagan kapoor, istanbul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Important tourist places
Beautiful place very romantic Very clean and great hospitality Loved my stay in Istanbul....

6/10 Okay

Verified traveller

Liked: Cleanliness
Walking distance to Grand Bazar and Tram down a side street in old Istanbul. The street is a bit grungy, but feels safe. Room is clean. lovely breakfast room downstairs.

2/10 Terrible

From NW England

Disliked: Staff & service, property conditions & facilities, room comfort
Dreadful service
We were put in an apartment around the corner because the hotel had overbooked. There was no apology for this, even though we had booked months in advance of the trip. The apartment building was not up to standard & was nothing like the standard of the photos on the hotel website. They refused to give us any money back but eventually promised free flights transfers to compensate. At checkout they denied ever saying this & made us pay the transfer cost without apology. The bathroom door fell off during our stay & when we reported that to a member of staff he started shouting at us to move out of the apartment round the corner & in to the main hotel as he now wanted the apartment rooms back to give to someone else. Really unpleasant experience.

2/10 Terrible

Ndaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

erg, Moldova

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel in old town
We were accomodated at small and noisy triple room. The wind was blowing through windows and it was cold at night.

10/10 Excellent

Mounir, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the old historic town center
Hotel staff very helpful and friendly. Near restaurants, the grand bazar and Bayzit tram station. Excellent breakfast. Big choice of TV channels. Unforgettable experience.

8/10 Good

Rod, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay in Istambul Old City
The hotel was quite better that I was expecting for the money. Is a walking distance from the Beyazit tram station (I did it whit a backpacker), the room was very clean and warm, good breakfast and also they showed me to rooms so I could chose where to stay. Recommended 100%.

10/10 Excellent

holly and warre, oakland,ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable staff.
Great breakfast spread. Nice staff. Clean, comfy, stylish room.

10/10 Excellent

Juan, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for the faint of heart
Location is perfect but interesting! Hotel is being refurbished and the rooms in the actual property are quite ok for the price. very close to tram station and amazing free breakfast. Would totally recomend to others!

4/10 Poor

FamilyMan, London

Disliked: Staff & service, room comfort
This hotel is advertising rooms they do NOT have!
I booked and paid for a large family room with 6 beds through Expedia. This same room was listed on several reputed websites. When I arrived they gave me a much smaller room with only 4 beds. Neither the manager nor the owner were remotely interested in rectifying the situation. Their attitude was simply "speak to Expedia". They argued that Expedia had misled me and not them, and they refused to accept it was their problem even though they provide the details to the third party websites. I presented them with several options eg. giving me two small rooms, refunding me so I can go elsewhere etc etc, but it was all in vain as they refused to help in any way. Once I complained to Expedia, they were quick to move me to another room, but by this time it was too little too late as we were already half way into our holiday! I would also like to stress, the hill to climb to get to the main road is very very steep, and will take almost 10mins to cover. It is NOT recommended for senior citizens and young children! The reason I've given them 2 stars and not 1 is because the hotel itself and the rooms were of a decent quality. It's a shame they were let down with their poor attitude.

4/10 Poor

Mr M, Stockport

Disliked: Staff & service
Very poor service. Incorrect room. Not as advertis
I am very sorry to express my disapointment at arriving at Hotel Gedik Pasa Konagi on 22 October 2013 and learning that I was given a Single delux Room instead of the Double delux room that I had reserved through Hotels.com a month in advance. The room was no 103 on the ground floor with a cramped bathroom and not enough space to manouver around the toilet to use the sink. Not worthy of the 'discounted' 51.92 Euro price tag I had paid. When i asked the gentlman at reception about the room he said it was a double Room. When i proceeded to point out that the hotels own website description sugested I had been given a single room instead he agreed only to say that no double rooms were available but he may be able to do something in the morning. I pointed out that due to the fact that I had a 1 night stay only this would be useless to me. Another point of contention was the fact that the room I was given had a very poor internet connection not the 'High Speed Internet' as advertised. The room was advertised as having tes and coffe making facilities but none were provided. All the above was discussed with the receptionist but he was adamant that no further rooms were available. When i returned to the room i found that the hotel website was advertising a further 3 double rooms as available! I am surpised how a hotel can act in such an unprofessional manner to not honour a reservation. I emailed the above to the hotel but have not yet recieved a reply or an appology.