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"The staff were friendly."

"Was a wonderful stay at this ryokan. The personal was so nice and kind they also departed us for ryokan to the train station because it was raining. Loved my stay there."

"It was very clean room, and staff was friendly."

"Homey"

"清潔な客室、スタッフとは会うことがないので分かりません。"

"Great staff & super good breakfast!! "

"Enjoyed my stay. Thanks!"

"Clean room, lovely onsen, handy location -- in an industrial area, but good for us and our intended visit to the Kirin brewery. "

"Great value hotel. Modern and clean. Onsen / Sento was well maintained and hot. Plenty of car parking. Many dining options in the area."

"ご飯も美味しくて景色も良くて波の音が心地良くて最高な滞在だった。"

"去年も今年も2名で3泊しました。 となると、もう少し部屋が広いもしくはクローゼットのような収納があると嬉しい。2名分の荷物を置く・広げるスペースはなく、毎回難儀しています。"

"It has a shuttle service from the Sendai station to the hotel. Great view from room and Onsen. The decor is slightly dated but in good shape. I would visit again!"

"私の勘違いの連続でした。 もう少し部屋が広いと思ってました。"

"Great place to stay and experience Matsushima. Also great place to relax. Wish we stayed here for more days. "

"Great service"

"Onsen could have been cleaner."

"This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime...

"部屋ユニットバス・シャワーの湯の温度が一定に保てない上に、水流圧も一定に保てないので、ホテル付属の大浴場を利用するべきです。 宿泊した部屋が最上階だったのと、利用した時間帯が悪かったかも知れないけど。 宿泊した部屋がエレベーターの隣だったので、稼働する際のモーター音が響いて、気分が落ち着かなかった。 宿泊料金が４０００円もしない安い価格なので、致し方無いです。"

"(1)very helpful and friendly staff (2)good and well facilities"

"Lovely hotel, beautiful view. Awesome location "