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"The staff were friendly."

"It was very clean room, and staff was friendly."

"Was a wonderful stay at this ryokan. The personal was so nice and kind they also departed us for ryokan to the train station because it was raining. Loved my stay there."

"Homey"

"清潔な客室、スタッフとは会うことがないので分かりません。"

"Great staff & super good breakfast!! "

"Enjoyed my stay. Thanks!"

"It has a shuttle service from the Sendai station to the hotel. Great view from room and Onsen. The decor is slightly dated but in good shape. I would visit again!"

"Great place to stay and experience Matsushima. Also great place to relax. Wish we stayed here for more days. "

"ご飯も美味しくて景色も良くて波の音が心地良くて最高な滞在だった。"

"Clean room, lovely onsen, handy location -- in an industrial area, but good for us and our intended visit to the Kirin brewery. "

"(1)very helpful and friendly staff (2)good and well facilities"

"Onsen could have been cleaner."

"客室は清潔で快適でした。 ただ、お風呂の温度が44度で熱かったので、せめて42～43度くらいにしてもらえると嬉しいです。"

"Clean and spacious room. Easy to drive around to and from the hotel."

"私の勘違いの連続でした。 もう少し部屋が広いと思ってました。"

"This is an older place so if you are looking for sparkling accommodation maybe not here. If you want a more traditional Japanese hotel this is a good choice. Great free breakfast. Private onsen by reservation. Free beer and noodles along with other snacks each evening from 4-6. Larger room than many Japanese hotels. The staff is fantastic. Free shuttle to the train station. Be aware if you are walking with luggage there is a major hill to climb. Call the hotel and they will send a car anytime...

"Lovely hotel, beautiful view. Awesome location "

"The hotel was great and in one of the most beautiful areas of Japan. If you like Onsen this place is great. Also breakfast was amazing."

"We reserved a non-smoking room, but it reeked of smoke! We were given another room, which was just the same. Since it was late, it wasn’t possible to find another hotel, so we had to stay in the smoky “non-smoking” room. The food was included in the stay, but we still ended up paying a dinner fee — so much for “included.” The only thing nice was the view. "