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Reviews of Apartments Leipziger Hof

3 out of 5
Apartments Leipziger Hof
Defreggerstraße 13, Innsbruck

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 65 reviews" "
Rating 8 - Good. 17 out of 65 reviews" "
Rating 6 - Okay. 5 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brad

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Apartments Leipziger Hof on 13 Feb 2024
thank you very much :-)

6/10 Okay

SUZANNE

Liked: Cleanliness
Disliked: Room comfort
A lovely room but only slept 3 hours at the time
The room was large and comfortable. The hotel was in a great location - there was a tram stop almost directly across the street. Our issue was with the air conditioning. The system was set to turn off after 3 hours - something we discovered at 2am when we woke up to a ridiculously hot room. We turned it back on and then woke up again at about 5:30am - again to a very hot room. We spoke with the staff and apparently there was a setting that automatically turned the air off after 3 hours - which would be fine had it not been getting up to 30C. It made for a miserable 3 nights of broken sleep.
Stayed 3 nights in Sep 2023
Response from Apartments Leipziger Hof on 9 Oct 2023
Dear valued guest,thank you for your feedback. We are happy that you liked our location and your room.Due to energy saving methods, the AC will stop after a constant run of 3 hours, or if the wished temperatur is reached. We will be happy to provide extra fans, if requested.Your Perger family with team

8/10 Good

Chuda

Liked: Cleanliness
Convenient location. Creaking floor.
Stayed 4 nights in Aug 2023
Response from Apartments Leipziger Hof on 4 Sept 2023
Dear valued guest,thank you for your good review. We are happy that you liked your complimentary upgrade to a bigger apartment.Your Perger family with team

10/10 Excellent

Lucie

Liked: Cleanliness, property conditions & facilities
Great appartment!
Stayed 2 nights in Aug 2023
Response from Apartments Leipziger Hof on 9 Aug 2023
thank you very much - we appreciate your laud :-)

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean and comfortable. Convenient for city centre, shopping and transport links. Reception helpful and well informed. Apartment was a little too warm, did not have a microwave and a teapot or similar would have been useful.
Stayed 7 nights in Mar 2022
Response from Apartments Leipziger Hof on 30 Mar 2022
Dear valued guest, thank you very much for your lovely review. We hope to welcome you again soon. Your Perger family with team

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service. Staff at reception were very helpful. We stayed in the apartments which were clean, spacious and comfortable. Excellent location too!
Stayed 3 nights in Feb 2020
Response from T.S. on 4 Mar 2020
Thank you very much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from T.S. on 4 Feb 2020
Vielen Dank

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break at Innsbruck
Excellent location (no 2 tram stopped right outside). Accommodation was very clean and all staff at the hotel were very helpful. 5 mins away from the centre of Innsbruck
Stayed 4 nights in Dec 2019
Response from T.S. on 3 Jan 2020
Dear Quentin, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, warm and spacious
Comfy stay in the studio. It was very warm, spacious, and clean. In a quiet part of town, short walk to the train station and main area for Christmas markets. Staff was very nice and accommodating.
Stayed 3 nights in Dec 2019
Response from T.S. on 3 Jan 2020
Dear Jessica, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019
Response from T.S. on 8 Oct 2019
Thank you

10/10 Excellent

Stephen

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The kitchen area was small. The room was small for 2 adults & 1 child. The shower cubicle is not big enough for an adult to take a comfortable shower. The hotel manager is very rude
Stayed 4 nights in May 2019
Response from T.S. on 20 Jun 2019
Thank you very much for your review. You booked a one room apartment for 2 people. And normally it's not possible to sleep with two adults and one child (9 years old) in this apartments (only one bed). It's your mistake, why you didn't book one of our two room apartments (to expensive?)? When you make a reservation of a flight you have also pay for three and not only for two people. Your review is not correct and credible!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay in Innsbruck
Room was outstanding! Loved sipping wine on the balcony (though the view wasnt much) in the evenings and coffee in the mornings. Room was well stocked, clean, comfortable, and quiet! Restaurant was good and was nice to relax with a cold beverage after hectic days.
Stayed 3 nights in May 2019
Response from T.S. on 20 Jun 2019
Dear guest, 10 out of 10! What more can you ask for? We are thrilled that you enjoyed your stay so much as well as scoring us so highly in other areas.We hope that you would return to us when you are next in the area. Kind regards Family Perger

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully self contained was great. Liked the shoe cleaning package. Very convenient to tram stop. Didn’t like the way the bed was pushed up against the wall , hard to get in and out.
Stayed 3 nights in May 2019
Response from T. Stiens on 3 Jun 2019
Dear guest, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Innsbruck
Staying for 4 days in Innsbruck sightseeing and skiing.
Stayed 4 nights in Mar 2019
Response from Thorsten Stiens on 13 Mar 2019
Dear James, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable, family-run hotel within walking distance of the Alt Stadt centre. Spacious, well equipped studio apartment, which was modern and in very condition. Staff were extremely helpful, providing a high standard of service. Breakfast buffet was very good and food in the restaurant was delicious.
Stayed 6 nights in Dec 2018
Response from Thorsten Stiens on 2 Jan 2019
Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

6/10 Okay

Jeannette

Disliked: Room comfort
Close to train station and transportation. We stayed in apt next door. The room was very hot and we were on ground floor so we couldn’t keep door open. No maid service, but paid 50.00 cleaning fee. Only given one towel each for 4 days
Stayed 4 nights in Dec 2018
Response from Thorsten Stiens on 17 Dec 2018
Dear Jeannette, thank you very much for your email. The € 50,00 is the fee for the final cleaning. An extra clenaing is included, when you stay more than six nights. You just stayed for three nights in our apartment.

8/10 Good

COLIN

Hotel was clean, efficient but the bed, which was bounded on three sides by walls was very inconvenient, you had to climb over your partner to get in to and out of the bed...ridiculous.
Stayed 3 nights in Sep 2018
Response from Thorsten Stiens on 1 Dec 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely , I'd stay again.
The hotel is next to a beautiful park and very close to downtown. Easy walks and pathways, 10 minutes to the old town. The hotel apartments were well equipped and served us well for a weeks stay. The housekeepers only came once during the stay. Twice would have been better. The area is safe, quiet, and easy to park if you have a car. The staff were very friendly and helpful. Everything was available in english, amongst other languages. The staff either spoke fluent english or enough that we could communicate well enough. The breakfast buffet was fantastic and well worth the 16 euros. The bed was fairly comfortable and everything was clean when we arrived. I would definitely come again, and highly recommend it as a place to stay. The only down side? If you're addicted to media, the wifi will link with 3 devices only. So if you travel with phone, laptop and there are more than 1 of you... you'll have to do with only 3 devices online! Ah! Living on the edge with only 3 devices online!
Stayed 7 nights in Oct 2018
Response from living leipizger hof on 21 Oct 2018
many thanks!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Thorsten Stiens on 26 Oct 2018
Vielen Dank für Ihre Bewertung.

8/10 Good

Mitja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment TOP 6
The apartment is nice, well equipped and cleaned. Most of all I like the position of the hotel, located on the edge of the park, near the center, so everything is accessible on foot. The only thing that made me a bad mode was a very expensive final cleaning (50 €).
Stayed 4 nights in Sep 2018
Response from Thorsten Stiens on 12 Sept 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! In the booking conditions you can see all our prices, also the cleaning fee.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated, large rooms near public transit
We had originally booked a nice studio apartment w kitchen but found out upon arrival that it was not air conditioned. Paid to switch to hotel room w A/C. Room now included breakfast and daily cleaning. Breakfast options were very good including smoked fish and proseco. We also ordered items for free off the menu, such as bacon and fried eggs. Staff was excellent although trying to switch rooms booked with Expedia challenged the language barrier a bit. The hotel is about 12 minute walk to train station or 8 euro cab ride with luggage. Also about 20 minute walk to Old Innsbruck medieval area thru nice retail area. However, you can buy a 1, 2, or 3 day pass at hotel for public transit and cable cars and museums for 40-60 Euro which is well worth it in our case. Buses, short train rides, and tram on tracks stop within a 5-10 minute walk depending on the stop you need to reach destination. Neat way to visit surrounding mountains for hike, lunch, or viewing. The nearby public tansit and train station made the location good. We visited southern Germany and other spots closer to Innsbruck.
Stayed 5 nights in Jun 2018
Response from Thorsten Stiens on 4 Jul 2018
Dear Tim, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Front desk was kind and knowledgeable. Clean room. Had an issue with hot water and was addressed immediately.
Stayed 3 nights in May 2018
Response from Thorsten Stiens on 8 Jun 2018
Dear James, thank you for taking the time to leave a lovely review of your recent stay with us here at Leipziger Hof. We are delighted you enjoyed your stay with us and we look forward to welcoming you back when you next visit. Kind regards Family Perger

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Will recommend a stay here.
So we booked an apartment which was convenient as we have a young child. The apartment was spotless. The beds and pillows were comfy. Location was decent, one could walk to the bus stop in 10 minutes or walk 2 minutes to the tram stop and take the tram to the main square (€6 one way). A recommendation i’d like to make is to have a microwave and a toaster which can make things a lot more convenient for a young family.
Stayed 4 nights in May 2018
Response from Thorsten Stiens on 8 Jun 2018
Dear guest, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and tidy apartment, well furnished and very comfortable. 10 minutes walk from Innsbruck train station and near to the local supermarket. Well equipped for self catering, although a coffee machine and microwave would have been helpful. Highly recommended!
Stayed 6 nights in May 2018
Response from Thorsten Stiens on 8 Jun 2018
Dear John, thank you for your feedback on Leipziger Hof as this add as encouragement to all the hotel team whom pride themselves on delivering an excellent standard of service. We look forward to welcoming you back in the near future. Kind regards Family Perger

10/10 Excellent

Chiara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Siamo stati molto bene in questa struttura. Nonostante abbiamo usufruito degli appartamenti ci ha accolto la reception dell'hotel che ci ha fornito anche indicazioni sulla città. La struttura è convenzionata con un programma comunale per cui per soggiorni a partire da 2 notti fornisce la welcome card che permette l'uso gratuito dei mezzi, comodissimi e vicini alla struttura
Stayed 2 nights in Mar 2024
Response from Apartments Leipziger Hof on 2 Apr 2024
Gentile ospite,grazie mille per il Suo feedback stupende. È stato un piacere avervi nostri ospiti.La Sua famiglia Perger con staff

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Every wishes fullfilled
Stayed 3 nights in Feb 2024
Response from Apartments Leipziger Hof on 19 Feb 2024
thank you very much - it was a pleasure to host you.

8/10 Good

tailin

Travelled with family
Liked: Cleanliness, room comfort
滑雪旅行
溝通方便，服務佳. 交通便利. 房間整理清潔可以再加強一下. 整體來說很滿意有機會會再訪.
Stayed 14 nights in Jan 2023
Response from Apartments Leipziger Hof on 31 Jan 2023
thank you

8/10 Good

Alessandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Appartamento confortevole e in zona silenziosa. Parcheggio pratico anche se a pagamento.
Response from Apartments Leipziger Hof on 29 Nov 2022
grazie mille :-)

10/10 Excellent

YUMIKO

Liked: Cleanliness, amenities, property conditions & facilities
何度か利用していますがとても便利なアパートで言うところがありません。強いて言えば予約がなかなか取れない事が難点でしょうか。
Stayed 28 nights in Sep 2022
Response from Apartments Leipziger Hof on 25 Oct 2022
Dear valued guest,thank you very much. It is our pleasure to welcome you again and again.If you have difficulties with your reservation, feel free to contact us directly. Maybe we can help.Your Perger family with team

8/10 Good

hugo

Liked: Cleanliness, room comfort
würde wieder gehen.danke an das personal
ich war mitte september und ein apartemands.mitte september war es angenehm kühl.ich könnte mir aber vorstellen ,dass es bei sehr warmen wetter,ventilatoren nicht ganz reichen.
Stayed 3 nights in Sep 2021
Response from Apartments Leipziger Hof on 4 Oct 2021
vielen Dank :-)

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in Innsbruck
We went to Innsbruck for a family skiing vacation, and chose Living Leipziger Hof. We were very satisfied with our stay there! Friendly staff and very good service, our apartment was clean and comfortable and was walking distance to the center of Innsbruck. We had all of our breakfast at the hotel and ate dinner on the last night, very happy with the food as well. Can really recommend this hotel Martin
Stayed 5 nights in Feb 2020
Response from T.S. on 19 Feb 2020
Dear Martin, wow, thank you so much for your feedback. :-)

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from T.S. on 15 Jan 2020
Dear guest, thank you very much for your review. We are wondering what happend during your stay?

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from T.S. on 8 Jan 2020
Vielen Dank

10/10 Excellent

Ernst

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service Freundlich Zentral
Stayed 3 nights in Aug 2019
Response from T.S. on 5 Jan 2020
Lieber Ernst, vielen Dank für Ihre Bewertung, wir haben uns sehr über Ihr Lob gefreut. Bis bald im Leipziger Hof. Ihre Familie Perger und Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く清潔。キッチン付きで長期滞在に便利。中央駅から徒歩圏内。トラム２号線を使えば停留所は目の前。
Stayed 3 nights in Aug 2019
Response from T.S. on 10 Sept 2019
Thank you!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scadente, non lo consiglieremmo.
Purtroppo la camera non era pulita, il secondo giorno ci siamo accorti di ragnatele in due punti della stanza, guardando bene era pieno di polvere sotto al letto dopo aver pagato anche 50 euro di pulizie finali dell' appartamento che ci sono state chieste il giorno dell'arrivo anticipatamente - fate attenzione a questi costi quando prenotare -; faceva molto caldo e abbiamo chiesto un ventilatore non essendoci condizionatore ma ci hanno risposto che sarebbe stato libero il giorno dopo : giorno della partenza; il wifi non funzionava il secondo giorno : avevano cambiato la password a loro dire perché dal secondo giorno avevamo rinunciato al parcheggio a pagamento (14 euro al giorno) ; per finire il terzo giorno volevamo usare il forno ma anche questo era sporco e abbiamo rinunciato. Bagno senza finestra.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル（アパートメント）の設備がとても良いだけでなく、フロントも何でも対応してくれた。またInnsbruckに来たら、ここに泊まりたいです。
Stayed 5 nights in Jul 2019
Response from T.S. on 20 Aug 2019
Thank you

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Our stay at Living L. H.
We stayed at the Living Leipziger Hof for one week at the apartment. One week stay and 50 euros final cleaning service did not include e.g. new towels, so we had to use the same towels and sheets for the entire week. The kitchen sink was leaking and there was no proper air conditioning in the apartment (except some table ventilator). The kitchen floor made noise. The check-in time should be at 2 pm (according to the website), but the room was ready only at 3 pm. Finally, during our first day the cleaning lady came to our apartment to bring some toilet things (without knokking the door) using her own keys while my husband was standing there in his underwear.
Stayed 7 nights in Jul 2019
Response from reception on 28 Jul 2019
You booked a self service apartment with weekly cleaning? We do not offer air condition - it is also not written in the equipment list - sorry?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変使いやすい間取りで最低生活に必要なものは揃っており、住み心地満点です。
Stayed 28 nights in Jun 2019
Response from T.S. on 6 Aug 2019
Thank you!

6/10 Okay

Katsunori

Disliked: Cleanliness, staff & service
旅行に慣れた人なら問題なし。
アパートの方に宿泊。フロントの対応も感じよく荷物もチェックイン前に預かってくれて助かりました。トラムがすぐ前に止まりとても便利。また、観光の中心から少し離れていて落ち着いていて良かった。 ただ、掃除が8日泊まっても一度も来なかった。週一と書いてあったのに、、、。市内での引越しの合間に泊まったので、掃除道具など、生活に必要なものはあった為問題なかったが、自分で毎日掃除していた。洗濯機、歯ブラシセットは付いていなかった。近くのスーパーに色々あるので問題はなさそうですが。英語かドイツ語が話せないと少しもたつくかも。
Stayed 8 nights in Jun 2019
Response from T.S. on 9 Jul 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice facilities except no air condition, could've been cleaned better. Because of the lack of air conditioning, it was very hot and therefore hard to sleep.
Stayed 3 nights in Jun 2019
Response from T.S. on 4 Jul 2019
Thank you very much for your review. We have no apartments with a/c. There is just a fan inside.

10/10 Excellent

TAPIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice!
This was the first time in the apartment type of staying for us - but it was totally great! The apartment was so clean and large! Parking place in the yard. Location was excellent. Great wifi. We enjoyed our one week stay! Hotel personal is really helpful and nice.
Stayed 6 nights in Jun 2019
Response from T.S. on 2 Jul 2019
Dear TAPIO, thank you for taking the time to leave a lovely review of your recent stay with us here at Leipziger Hof. We are delighted you enjoyed your stay with us and we look forward to welcoming you back when you next visit. Kind regards Family Perger

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien
hotel tres propre , assez bien situé , epicerie et commerce a proximité. personnel tres agreable petite cuisine tres pratique
Stayed 6 nights in May 2019
Response from Thorsten Stiens on 13 Jun 2019
merci beacoup

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle, ruhige Lage, keine 10min zum Bahnhof (zu Fuß), Tramstation direkt vorm Hotel. Schönes, großzügig bemessenes Appartement, beinhaltet alles was man braucht. Freundliches und hilfsbereites Personal, ausgezeichnetes Preis-Leistungsverhältnis.
Stayed 4 nights in May 2019
Response from Thorsten Stiens on 22 May 2019
Lieber Thomas, vielen Dank für Ihre Bewertung, wir haben uns sehr über Ihr Lob gefreut. Bis bald im Leipziger Hof. Ihre Familie Perger und Team

4/10 Poor

Jurn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een tegenvaller
Ik wilde een kamer huren, maar kwam terecht in een studio in een apart gebouw. Geen dagelijkse zorg van een kamermeisje en na afloop nog 50 euro betalen voor de reiniging, die niet in de boekingsprijs was inbegrepen. En door de regen n aar het ontbijt.
Stayed 4 nights in May 2019
Response from Thorsten Stiens on 20 May 2019
Dear Jurn, thank you very much for your review. You made a reservation of an apartment, and you got one. For a daily cleaning you have to make a reservation in our hotel and not in our apartment house. But all information are written in your confirmation.

8/10 Good

Boryslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Thorsten Stiens on 13 Jun 2019
Lieber Boryslaw, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Es freut uns sehr, dass Sie sich bei uns rundum wohlgefühlt haben. Ihre Familie Perger und Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist nah an der Altstadt, dem Hauptbahnhof und dem Einkaufszentrum Sillpark. Gleich neben dem Hotel befindet sich eine Tramstation an der all 5min ein Tram Richtung Altstadt und Sillpark fährt. Das Zimmer oder eher Studio ist modern und schön eingerichtet. Die Küche ist grosszügig eingerichtet. Das einzige, was zu beanstanden war, ist dass, die Pfannen nicht ganz sauber waren. Der Hotelservice war top.
Stayed 3 nights in Apr 2019
Response from T.Stiens on 3 May 2019
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Es freut uns sehr, dass Sie im Allgemeinen einen schönen Aufenthalt bei uns hatten. Wir bedauern sehr, dass Sie auch einen Grund zur Kritik hatten. Wir haben die entsprechende Abteilung bereits unterwiesen. Über ein Wiedersehen würden wir uns sehr freuen. Ihre Familie Perger

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zusätzliche Kosten von EUR 50,00 für eine Endreinigung ist fragwürdig:-)!
Stayed 4 nights in Apr 2019
Response from Thorsten Stiens on 7 May 2019
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um unser Haus zu bewerten. Alle Kosten wurden bei Ihrer Reservierung klar definiert. Bitte haben Sie Verständnis, dass wir für eine Endreinigung eine Gebühr verrechnen.

10/10 Excellent

Santeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti huoneista rauhallisella alueella
Siisti huoneistohotelli hyvällä sijainnilla! Lähin bussipysäkki aivan kulman takana mistä lähti useampi linja. Hotelli kuitenkin rauhallisella alueella mutta silti 10minuutin kävelymatkan päässä vanhasta kaupungista, jonne pääsee helposti myös julkisilla. Huone erittäin siisti ja uuden oloinen. Henkilökunta opasti hyvin huoneeseen ja kertoi palveluista kuten saunomisesta :) Ehdoton suositus hintaansa nähden!
Stayed 4 nights in Mar 2019
Response from Thorsten Stiens on 13 Mar 2019
Dear Santeri, thank you very much for taking your time to provide feedback. We are happy to hear you had an enjoyable stay at our property. We hope we see you soon again. Kind regards from Innsbruck. Family Perger