Ingenio Providencia Hotels, Cali

"The hotel’s exterior appears inviting, but the interior is a completely different story. The bathroom was in a state of disrepair, with dirty walls and a nasty smell. Additionally, the 4th-floor room had a very bright lamp right outside the window, making it feel like daytime even during the night. We requested extra blankets from the front desk, but they brought us bed sheets instead. Public transportation to the hotel is quite confusing, and there’s no fridge. The WiFi connection was unreliable, and the air conditioning was difficult to control. To add to our discomfort, there was construction work going on at the end of the hall during the day. "

"Comfortable and clean "

"Everything was great. Thank you … see you in two weeks "

"Everything was very good!! "

"Exelent customer service "

"Staff"

"Like always you go to colombia they treat you like family friendly staff they go the extra mile for you to feel like home the management Henry the front desk Yolanda Luisa Vanessa and the person encarge of the kitchen don̈a delia great persons small but cozy you get to know everyone public transportation right in front on the hotel door your food is made fresh you order in two minutes you getting your food freshly made nothing but good word for those hard worker keep the great work"

"Profession, friendly staff, recommend"

"Everything good"