4 outdoor pools, pool umbrellas, pool loungers
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Reviews of Gravity Hotel & Aqua Park Hurghada Families and Couples Only

5 out of 5
Gravity Hotel & Aqua Park Hurghada Families and Couples Only
Hurghada Promende, Hilton Square, Hurghada, Red Sea Governorate

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 75 reviews" "
Rating 8 - Good. 33 out of 75 reviews" "
Rating 6 - Okay. 6 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Slavko

Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2019
Response from Guest experience & Quality Department on 9 Jan 2020
The team of Samra Bay Hotel & Resort- want to thank you for taking the time to share your holiday experience. We hope to have the honor to welcome you again in our resort. With best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very pleasant stuff. Good food. The cleanliness of the rooms should be improved.
Stayed 11 nights in Nov 2019
Response from Guest experience & Quality Department on 5 Dec 2019
Dear Valued Guest, Sunny Greetings from Samra Bay Hotel & Resort, We want to thank you for your feedback about our resort. We are very happy that you enjoyed your stay with us and will be honored to welcome you again in Samra Bay Hotel & Resort, With best regards, Omar Attia Guest experience & Quality Department

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nimar in the entertainment team and milad at the restaurant both did an amazing jobs
Stayed 6 nights in Nov 2019
Response from Guest experience & Quality Department on 24 Nov 2019
Dear Our Guest, Sunny Greetings from Samra Bay Hotel & Resort, Let me seize this opportunity to thank you for your comments concerning your recent visit at in Samra Bay Hotel ,spending your holiday and for taking time to put your feed back. We are greatly appreciating any comments made by our guests and constantly strive to achieve the highest quality of standards. Many thanks for your positive comments, it is only through valuable feedback received from our valued guests, such as your good self that we are able to maintain and further improve the quality of our services. We are very pleased that you have enjoyed your overall stay with us and that we have met your expectations. We place great value on your continued relationship with Sunrise Resorts. We are looking forward to welcoming you once again at Samra Bay Hotel Kindly regards

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

AD, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, I have a pleasant experience staying in this hotel for 2 nights. The cons were lack of green plants and shadow on the hotel's territory, the very poor WIFI internet that is available only at the lobby.
Stayed 1 night in Oct 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Bhavna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 3 nights in Aug 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Elio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay at Samra Bay, animation team is awesome and very friendly. all the staff are amazing and make you feel welcomed. I loved the food presented in the buffet restaurant - all was fresh and tasty!!
Stayed 3 nights in Feb 2019
Response from Medhat on 2 May 2019
Thanks and we hope to see you again

10/10 Excellent

naderHanna, Montreal , Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent , Morkos in the restaurent and Mickel at the beach were very cooperative and smiley all the time
Stayed 3 nights in Feb 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

2/10 Terrible

David

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Overall, this is a bad a hotel. The money you save in the booking, you spend in the hotel as they nickel and dime you for everything. The all inclusive package is very misleading. The package only means free meals at the restaurant and free soft drinks. When we found that out, we upgraded to the package so that we could get alcoholic drinks as well, however, we later found out that they have no variety in alcohol. One type of rum, whiskey and vodka. All of them were some brand I never heard of. Also, any type of mixed drink was extra even though we paid for the higher all inclusive package. Many areas of the resort were still under construction. There are about 4 or 5 very over priced shops on the property. There is a pharmacy less then five minutes walking from the lobby that is much more reasonably priced and has anything you might have forgotten. The hotel has one “heated” pool. By heated, I mean that they put a cover at night on the pool and let the sun heat it in the morning. By 2:00 Pm, the water is cold again. The biggest disappointment in the hotel is the hours. This hotel is only open from 10:00 until 5:00 Pm. Pool, beach, gym, all close. Also, gym cost extra to use. WiFi in the lobby is free, but was horrible and the WiFi in the rooms is over priced and very weak. The only thing that saves this place is the better than average entertainment at night. They have good shows and a group that gets the audience involved but I would never stay there again.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
Good food, friendly staff, good spa experience (just wish they had a women’s only area-running from room to shower while naked and covered in coconut was less relaxing knowing a man could walk right around the corner at any second!)
Stayed 6 nights in Nov 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sure, why not
The staff was great and they made sure my liquor didn’t go dry. But the vodka sucks and the food was horrific. However I’d absolutely still recommend this joy.
Stayed 2 nights in Dec 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel Beach close ...............................
Stayed 5 nights in Nov 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with nice beach. Food and services were ok.
Stayed 1 night in Nov 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 Poor

Imran, London

Disliked: Staff & service, property conditions & facilities
Beware that this hotel deal directly with expedia and not ebookers so book through expedia. Had to fight tooth and nail for things ebookers promised. The hotel reception staff first reaction was to say no to most things. Samra bay is next to a building site and the hardcore drilling started at 7 in the morning. Having asked to move rooms it was ignored. The pools were freezing, the sea was slightly warmer!
Stayed 9 nights in Nov 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

JOYCE, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff & Hotel very friendly will do anything for you. Cleaners are constantly cleaning and Hotel is spotless. Food was Excellent lots of choices and Chefs will go out of there way to make you anything. Only fault Local Spirits could be better.
Stayed 7 nights in Nov 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Jan, Gloucestershire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Red Sea Resort
Set in a perfect location, there is no need to go anywhere else if all you want is to sunbathe and swim. Perfect for families or couples of all ages. As a single older woman I cannot speak too highly of the staff for their care and consideration. Still somewhat under construction, but beautifully maintained with lovely gardens. If you want to explore further there is a wealth of opportunities. A highlight for me was a trip to Luxor and the Valley of the Kings et al. Spectacular. Beware of Egyptian tummy, and don’t drink the ice. Plenty of bottled water provided freely. Definitely going to return.
Stayed 19 nights in Sep 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

haye_akira, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The truth to what you need to know.
WiFi is really bad, addition charge if you want to use it in bedroom. Get a SIM card from Vodafone in airport or the shopping mall. Do not book anything from hotel, 5-10x more in price, get a taxi from outside n haggle, we paid around 20-50 Egyptian pound for each trip. Excision book from “down town” couple of tourist office available. Laxor cost us £20, dolphin house £17, desert sefari £20,try to haggle lower if you can. Hotel drinks are served in a little cup, other hotels give you the bottle. I saw no animation team, just one vollybull that no one took part in. We never got the room we booked n paid for, nothing in surrounding area but that’s pretty much very every hotels. Spa is also over priced, you can find one 3min walk outside the resort. I liked the food, different options everyday. One shop around the corner if you want to buy drinks, very cheap from shops, 5 Egyptian pound. If your a smoker, go to Spinneys, a super market. Air con was perfect in bedroom, bath room small but clean. Shower was weak but can work with it. Depends what room you get, you could end up with a room with a view of nothing. Mc D and KFC 10-15min drive away. Airport took us literally 7min to get back too. Party life in down town, nothing special. Would I go back to hurghada? No. Btw Laxor trip was a big disappointment. If your taking kids, go to jungle aqua park instead of this hotel, better situated location, hospitality in that hotel is amazing, and presentation on drinks is excellent.
Stayed 7 nights in Jul 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

6/10 Okay

Zuwail, USA

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Staff in the kitchen were really nice so were the house keeping. Right when I arrived the front desk gave me a bad room I had to complain until they gave me a better room. The hotel doesn’t have a doctor I cut my hand in the beach and there was nobody around to help it took me 1 1/2 until I went to the hospital and I got stitches. The front desk told me make sure you have enough money to pay for the hospital deposit while I was bleeding bad
Stayed 7 nights in Jul 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

2/10 Terrible

Same

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service
If u looking for a cheap bed that’s toys hotetl very bad service and the staff is always rite first nite the shower door broke on me and I have cute all over me tv not working no phone in room and that’s only the beginning u get what u pay for
Stayed 3 nights in Jun 2018
Response from mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Generally OK but don't get suckered into having the beachside candlelit dinner, it was £50, no music, candles went out and food was terrible!
Stayed 11 nights in May 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, worth to stay, recommend!
Great hotel but some points are not good enough. The wifi at the lobby annoyed me, don’t know what reason the wifi password is gone every day or every two days. They don’t give me the password, instead I have to give them my cellphone, they inserted every time! Sun towels which is nice every room has two huge towels with a fancy bag, in the information letter mentioned sun towels will be changed daily from 18 - 20 o’clock if we leave the sun towels on the floor, two days out of 11 days so far, which was actually ok but i have to call every time and it takes ages sometimes to get changed. One free A la carte at their Italian restaurant and oriental per visit, information letter mentioned Saturday, Monday and Wednesday but when we booked, they said Italian only Saturday and oriental only Monday (what a pity missed the chance). We tried the so called Italian restaurant but for me not. The foods aren’t Italian at all, which is as same as from view main restaurant. The foods at main are delicious especially the desserts but ice cream is missing in my opinion. If they can change the foods every two weeks is better, we stay 11 nights but had it repeated one week later which is a bit boring. Entertainment at night are not really interesting, so we went just few times and that’s all. The location is good, not far away from the airport (we paid two euro for taxi to the hotel), shops (souvenir shops, travel agencies for excursions, pharmacies, restaurants) are 500m away from the hotel.
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

Donald, Bratislava but an American

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach, pools and food
This is a pleasing hotel and I enjoyed my seven day all-inclusive stay at a very good price. I was disappointed that I did not get the room I ordered from Expedia. My housekeeper was excellent as were the restaurant and bar staff - all very friendly and helpful. The front desk was a bit disorganized in my opinion. Worst thing was the lack of a dependable WiFi system. Not available in room, only in the lobby. They said routers were available for the room but "no more were available". So do not expect to do any internet-based work while there; maybe occasionally check emails when the lobby WiFi is working. Actually, this forced people to somewhat socialize in the lobby. The clientele were predominantly German (80%?), with a mix then of Russian, Polish and other northern Europeans. But the staff understood English and seemed to like speaking it more than German. Communication was not a problem. The pools are well maintained. The larger pool was cold (maybe 23 C) but I could still do my laps there. The smaller pool was heated for children, water aerobics, etc. The beach area was kept clean and the landscaping was nice. I had no real problems with the room other than the mini-fridge was noisy at night. The AC was also noisy but could be turned off. I am not a gourmet but I must say the food was excellent. At dinner and lunch there were usually different selections, all well prepared, and breakfast seemed to be the same every day but with a wide variety of choices and an omelet bar
Stayed 7 nights in Apr 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in Hurghada
Samra Bay was an amazing experience all around. The staff was superfriendly and welcoming. Food was way above average for an all inclusive. We received a free room upgrade which was a nice bonus. The beach was quite and perfect for relaxing. I didn’t think that swimming would be possible in January, but we managed to spent at least an hour every day inside the water, best time was from noon to 2pm. I would definitely recommend this hotel to anyone who wants to escape the cold Canadian winters like myself. Special shoutout to Ahmed in the stylish lounge whose fun attitude was really the cherry on top.
Stayed 3 nights in Jan 2018
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

NAGHMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Jacqueline , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most relexing hotel with everything you need
Fantastic. ... I was a queen for the week ..... and will be going back . ..As a single lady traveller. ... I felt safe and very respected by the staff ....The hotel was first glass.
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 Poor

Jimmy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remove 2 stars - that is what it is worth
Not five stars worth - dirty, towels smell of cigaret smoke, 50 % of service staff do not speak english, Lousy food and the same each day, a chef stood behind the buffet eating with his hands from the buffet which are very bad hygiene only internet working probely is in the lobby, building or renovation in progres - the lobby bar and lobby staff in the bar was doing a great job but this place is NOT a five star resort.
Stayed 4 nights in Jan 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
An sich ist es eine schöne Anlage. Aber viele Mitarbeiter sind sehr aufdringlich und versuchen einem immer etwas anzudrehen wie Tagesausflüge, Wellness usw. Ein nein versteht man dort nicht beim 1. Mal. Sehr flirty waren sie auch, obwohl man deutig zu verstehen gibt, dass keine Interesse besteht. Meine Freundin und ich waren jetzt im Januar dort und das Schlafzimmer hatte keine Heizung , sodass wir abends mit 4 Decken und selbst gebastelte Wärmeflaschen schlafen gehen mussten. Was auch unverschämt war, dass man sogar mit Euro zahlen müsste und nicht mit deren Währung. Finde, dass es generell ein Abzockerland ist. Das Kliente hat uns diesen Urlaub genau bestätigt wie wir es uns davor vorgestellt hatten.
Stayed 5 nights in Jan 2020
Response from Zeinah Hamed on 16 Feb 2020
Dear Valuable Guest, Thank you for choosing Samra Bay Hotel & Resort- for your recent vacation. We would also like to thank you for taking the time to write your review, We are sorry to hear that your holiday experience was not as you expected it to be and we would like to thank you for your kind comments and feedback. Feedback for Samra Bay is very important as it helps us to understand where we are performing to a high standard and the areas where there may be room for improvement. Please be advised your comments have been passed to the management team and will be reviewed accordingly. We do hope that despite your comments we will have the pleasure to host your good selves once again in the near future. Kindly regards Zeinah Hamed Guest experience & Quality Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 10 nights in Dec 2019
Response from Guest experience & Quality Department on 9 Jan 2020
The team of Samra Bay Hotel & Resort- want to thank you for taking the time to share your holiday experience. We hope to have the honor to welcome you again in our resort. With best regards,

6/10 Okay

Patrizia

Stayed 3 nights in Sep 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Es wurde umgebaut mit viel Baulärm auch bis spät in die Nacht hinein. Die Sauberkeit im Speisesaal hinter den Köchen war bedenklich. Heruntergefallen Speisen wurden nicht weggeräumt .... In Hotelnähe haben streunende Hude einen Abendspaziergang vor dem Hotel nicht zugelassen.
Stayed 7 nights in Sep 2019
Response from mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

6/10 Okay

Nadi

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2019
Response from mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Patrizia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jun 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
رحله رائعه
كانت اقامه رائعه فى كل شىئ حسن الاستقبال الغرفه والنظافه والشاطئى وحمامات السباحه والمطعم والانيماشن والفقرات المتنوعه واشكر جميع العاملين فى الفندق واخص بالذكر مستر رامى فى الاستقبال
Stayed 3 nights in Jun 2019
Response from Medhat on 25 Jun 2019
thanks

8/10 Good

Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freundlicher und Aufmerksamer Service
Es waren einige wirklich erholsame Urlaubstage im Samra Bay. Auch wenn nur ein 4stern Hotel, der Service und die Sauberkeit liessen an nichts wünschen. Besonders die Rezeptionisten waren von einer ausgesprochenen Freundlichkeit und Hilfsbereitschaft. Das Animationsteam war soft und respektierte die individuellen Entscheidungen bei den Aktivitäten mit zu machen oder nicht. Besonders hat mir auch gefallen dass während des Aufenthaltes jeweils die Mōglichkeit bestand kostenfrei einmal im italienischen und einmal im orientalischen Spezialitätenrestaurant das Abendessen einzunehmen.
Stayed 1 night in May 2019
Response from Medhat on 15 May 2019
thanks and hope to see you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abbiamo soggiornato una settimana e ci siamo trovati benissimo.l'accoglienza e il modo di fare del personale ci hanno fatto sentire coccolati.la pulizia della camera e ‘ stata ottima Il ristorante con il cameriere Hasan sempre gentile e sorridente ci ha serviti benissimo e poi cosa dire degli animatori tutti bravi simpatici e gentili.Da ritornare
Stayed 7 nights in Mar 2019
Response from Medhat on 2 May 2019
Thanks and hope to see you again

10/10 Excellent

Grazyna-Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER Beste
Stayed 5 nights in Mar 2019
Response from Medhat on 2 May 2019
Thanks

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019
Response from Medhat on 2 May 2019
thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked: From the airport Hurghada, it was only 15 Minutes to the Samra Bay Hotel! We didn’t like: They should repair/ keep the machines in the Fitness Room in proper shape!
Stayed 8 nights in Mar 2019
Response from Medhat on 2 May 2019
Thanks for your msg and we will take the points to our managment

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019
Response from Medhat on 2 May 2019
thanks

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019
Response from Medhat on 15 May 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Rejst starten af marts måned , stille og rolig afslapningsted. Personale i restauranten og baren er venlig og hjælpsomme . Ved udtjek petsonale siger at deres Visakard terminal ikke virker og vil have jeg skal have penge, og betale gebyr på det dette synes jeg er ikke var sødt fra dem, og vi er 2 voksne og 3børn har brugt deres transport til og fra byen med 1 bil, ved udtjekning mener det at vi skal have 2 biler da det mener at vi ikke kan være i er bil , vi betaler for 2 biler som det vil have men bruger kun den ene fra hotellet til lufthavn , sp jeg har betalt for 1ekstra bil som jeg ikke har brugt efter 2 personales præst som stå i receptionen
Stayed 7 nights in Feb 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les personnels aux petits soins
Stayed 4 nights in Feb 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, tolle Pools, große saubere Zimmer, Meer direkt am Hotel, wunderschöne sehr gepflegte Anlage, wunderbares Essen, sehr freundliches Personal, sehr hilfsbereit, einfach ein tolles Hotel
Stayed 7 nights in Feb 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
اقامة ممتازة وفريق العمل هناك قمة فالادب والتعاون
Stayed 6 nights in Feb 2019
Response from Mina on 20 Nov 2019
Dear our Valuable Guest, Good day from Samra Bay Hotel , thank you very much for your visit to us , your comments on top of our consideration . Looking forward to welcoming you soon with your lovely family . kind regards, Team Work