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"Friendly staff "

"Design, staff, facilities, views, everything about this hotel is pure luxury, from the moment you arrive to the moment you leave, they truly make you feel special. I have stayed in many 5 stars hotels and this is one of the best. "

"Great hotel, stayed here purely for the cruise around halong bay, and would definitely stay here again. had an amazing spa as a bonus. Highly recommend. "

"The Cruise was an Amazing Experience. The Service, Food, Room, was Amazing. We had the VIP room and we were well looked after."

"The staff was great, especially the folks in the lounge (Dat and the main bartender) breakfast was wonderful, dinner options were a little expensive but mostly pretty good. Spa was nice altho it would be nicer to have men and women allowed to use the same area as my partner and I were the only ones on each side and got kind of bored alone. Area around the space is beautiful and the temple on the mountain is unbelievable! Overall, it was a great stay"

"Friendly staff and room are clean and good amenities "

"The hotel was very impressive its a compliment to its staff n business that shows very high standards are easily achieved when you have everything in order daily well done "

"Staff were. Amazing Great food. Lovely chilled atmosphere "

"Beautiful hotel. "

"Luxury and top notch. Highly recommended "

"Very nice well maintained 5 star hotel with roof top pool. Very good buffet breakfast and restaurant. Close to all city amenities and walking distance. Friendly receptionists and polite hotel staff. "

"Room was comfortable and food was great."

"Tulip is almost brand new. Cabin is spacious and well designed. Facilities are good. Staff are all enthusiastic and extremely helpful. We had a wonderful trip."

"Staff was great and food was amazing. Also really enjoyed the activities on the 3 day 2 night cruise. Highly recommend!"

"The staff are fabulous. They always had a smile and couldn't be friendlier. "

"Beautiful cruise. "