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Citadines Marina Halong

4.5 star property
Travelers find both relaxation and adventure at this scenic haven near Ha Long Night Market, with pools, gardens, and dining options

Choose dates to view prices

Citadines Marina Halong offers an upscale retreat with two pools, sun loungers, and umbrellas. Guests can stroll through the garden, use the 24-hour gym, or dine at four restaurants serving Asian cuisine. Free in-room WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$83
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to renovations, the following facilities will be closed until further notice: On The Rocks Bar (30th floor), Social Lounge, and the outdoor pool.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of VND 500000 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 850000.0 per day.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 350000 for adults and from VND 260000 for children
  • Airport shuttle fee: VND 1490000 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: VND 500000 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 850000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Citadines Marina Halong have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 6:00 AM to 9:00 PM.

How much does it cost to stay at Citadines Marina Halong?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Citadines Marina Halong on 24 May 2026 start from NZ$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citadines Marina Halong pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of VND 500000 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Citadines Marina Halong?

Self-parking is free at this property.

What time is check-in at Citadines Marina Halong?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Citadines Marina Halong?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Citadines Marina Halong provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1490000 per vehicle applies.

Where is Citadines Marina Halong located?

Located in Bai Chay, this luxury hotel is within 1 mi (2 km) of Ha Long Night Market and Cรกi Dฤƒm Market. Dragon Park and Ha Long International Cruise Port are also within 6 mi (10 km).

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 0 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

Reviews

Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a very nice property with good sized, clean rooms.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ron

Staff was great and very helpful. Room was nice. In house restaurant was fantastic. Only problem I had was unfortunately my trip was cut short and they wouldnโ€™t refund any money for the two nights I lost. And itโ€™s there slow season so itโ€™s not like they didnโ€™t have time to rebook the room. More than Half the rooms are vacant.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Shahrukh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience with family
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

catherine

Liked: Cleanliness, amenities, property conditions & facilities
Itโ€™s a beautiful property with amazing ocean view
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly took a beating from the storm but overall good. -2.5 for not serving any water or drinks untill half finished eating dinner and 3 requests.. Hello... :-\ Breakfast was above average and rest staff was very good so earned 1 back. Certainly 5 potential. Recommend.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anh Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay and relax.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Cheap and nice hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Suat Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms and space but location is far drom central ans limited dinning.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

CINDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL ๐Ÿ‘๐Ÿ‘๐Ÿ‘

Excellent is only the world i can say for this hotel. I give 5 โญ๏ธ for all & definitely will recommend to all my friends if they visit Halong Bay in future.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine with my stay. However, I booked for 5 nights but my stay was cut short and I only was able to stay for 3 nights. It is their slow season and the hotel looked to be less than half full. So they were NOT going to lose any revenue from my cancellation as the room would not have been booked anyway. When I asked for any type of compensation as in a refund I was told their policy is to not issue any refunds. Not even a company credit for a future use. So I'm done with this company.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Ralph J

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel but noisy construction nearby and not many dining options in the hotel
Stayed 3 nights in May 2024
Verified

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities
This place was very relaxing. The 2 swimming pools are too small and way too crowded. The breakfast is not good. Overall the place is good.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
It is located in the middle of nowhere in an area in full development but yet inhabited. It might be ok in a few years but not now. Severe problems with the A/C.
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is stunning, spotlessly clean and the pools are really nice. Breakfast buffet was varied and had a massive selection. Unfortunately the bed was the hardest we have experienced in any hotel and we did not have a good nights sleep. The shower is bizarre too, itโ€™s in the bath at the same level as the bath tap, and there is no holder or bath curtain meaning you have to hold the shower head and water goes on the floor no matter how careful you are. The area around the hotel is almost completely abandoned.
Verified

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort

Building site - do not book!

We booked 2 nights here for my gfโ€™s 30th and regret the entire experience. A room with a view (of the bay) = you could just about see the bay but most of the view was of the giant construction site surrounding the hotel. Thereโ€™s no mention of this on hotels.com and the photos shown are CGI = thereโ€™s absolutely zero greenery surrounding the hotel and construction went on from 8am to 10pm at night. See photos for the view from the balcony, it was very noisy! When we arrived, we immediately wanted to check out after realising the hotel wasnโ€™t as marketed or as expected. Despite spending over 4 hours on the phone to various agents from hotels.com, none of them were able to help and I was told to wait 10+ days for a response, despite only staying for x 2 nights. On the first night, there was a party happening next door until 2am. Despite several phone calls and trips to reception, they werenโ€™t able to get our neighbours to turn the music down. We ended up having to request a room change just for a quiets night sleep - and zero apologies given for the inconvenience. Hotel was also like a ghost town, very few people there, probably because of the construction and fake photos that hotels.com shows of it. Do not stay here, and also do not book through hotels.com either as customer service is terrible !
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Muy recomendable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

minjeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

์ตœ๊ณ ์˜ ํ˜ธํ…”

์ตœ์ƒ์˜ ํ˜ธํ…”์ž…๋‹ˆ๋‹ค. ๋ทฐ๋„ ์ข‹๊ณ  ๊นจ๋—ํ•˜๊ณ  ์นœ์ ˆํ•˜๊ณ  ์•„์‰ฌ์›€์ด ์—†๋Š” ์ตœ๊ณ ์˜ ํ˜ธํ…”์ด๋ผ์„œ ๋˜ ๊ฐ€๊ณ  ์‹ถ์Šต๋‹ˆ๋‹ค.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ha anh

Stayed 1 night in Sep 2024
Verified

8/10 Good

won tae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024
Verified

10/10 Excellent

Laxmikant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

YAERIN

Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023