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"Customer service is excellent. Very warm, accommodating and friendly. Room is perfect and spotless. Will make sure to only be staying at Hyatt each time we travel on Holidays or on special occasions. "

"Best best"

"Got good deal for this area"

"Our stay at Antara by Sleeping Lion felt quite underwhelming for the price we paid. The residence is often promoted with a lot of hype, but the experience did not match the expectations. Since it is a residence and not a hotel, we did not receive services that we usually associate with this price range. There was no room service and no daily housekeeping. We had to call the staff just to get our trash collected, and trash bags were only provided after we asked. The attached mall is not fully open yet, so there were very limited food options. It is also quite a far walk to SkyAvenue, which was tiring especially with two strollers. Out of the few eateries available, only one was halal which was Lion Kopi. The food was actually good but the outlet closes early. Convenience stores like CU at Tower A and Bila Bila at Tower D were helpful, and there is also Mix which mainly sells international snacks. There’s indoor pools but abit too enclosed to our liking, feels creepy. There’s beautiful landscaping and nice open spaces. However, it was very cold, so we could not enjoy the facilities or take many photos. The indoor playground was very small. There was only one slide and not much else. They enjoyed the arcade much more. Overall, Antara has a nice look and good potential but the services and facilities do not justify the price. There is room for improvement, especially in guest services and convenience, to truly match the value we pay."

"Everything seems perfect"

"Staff friendly and helpful, clean room and amenities well available. Parking with good security and eateries, minimart below"

"Staff were great! Very accomodating, and assisted us beyond expectations…We would love to spend our vacation with this Hotel soon."

"The staff is good when we ask to change the given room at the last end corner to the middle one... "

"Overall saya puas hati dengan booking kali ni. Apartment luas dan selesa, katil selesa"