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Grand Ion Delemen Hotel

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Indoor pool
Restaurant
Aerial view
Premier Twin Room
Located close to First World Plaza and Skytropolis Indoor Theme Park, Grand Ion Delemen Hotel provides a corner/local shop, a coffee shop/cafe and a garden. Enjoy the gym, as well as activities, such as ziplining, hiking/biking and rock climbing. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is NZ$127
includes taxes & fees
18 Sept - 19 Sept

Room options

Check availability for these dates

Tonight

Sept 17 - Sept 18
Check availability for tonight Sept 17 - Sept 18

Tomorrow

Sept 18 - Sept 19
Check availability for tomorrow Sept 18 - Sept 19
Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 62 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premier Twin Room

Premier Twin Room

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bed and 1 King Bed

View all photos for Premier Double Room

Premier Double Room

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Living area

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
  • 94 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living area

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
  • 126 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Blackout curtains
Rainfall showerhead
Bidet
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • First World Plaza - 3 min drive - 1.6 km
  • Skytropolis Indoor Theme Park - 3 min drive - 1.6 km
  • SkyAvenue - 3 min drive - 1.6 km
  • Genting SkyWorlds Theme Park - 4 min drive - 1.9 km
  • Genting Highlands Premium Outlets - 11 min drive - 5.7 km

Getting around

  • Batang Kali Station - 45 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive

Restaurants

  • ‪Hard Rock Cafe Genting Highlands - ‬13 min walk
  • ‪RSC8 Cafeteria & Lounge - ‬11 min drive
  • ‪Kwong Woh Tong @ Genting - ‬11 min drive
  • ‪Tavern in the Sky - ‬14 min drive
  • ‪Hugo's Lounge - ‬2 min walk

About this property

Grand Ion Delemen Hotel

Luxury family-friendly hotel near Skytropolis Indoor Theme Park
Located close to First World Plaza and SkyAvenue, Grand Ion Delemen Hotel provides a corner/local shop, a coffee shop/cafe and a garden. Enjoy the gym, as well as activities, such as ziplining, hiking/biking and rock climbing. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), tour/ticket information and wedding services
  • Smoke-free property, a front desk safe and luggage storage
  • A lift, 10 meeting rooms and a 24-hour front desk
  • Guest reviews say good things about the overall condition
Room features
All 611 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 60 for adults and MYR 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on 18 Sept 2025 start from NZ$125.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Ion Delemen Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Ion Delemen Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Grand Ion Delemen Hotel located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Skytropolis Indoor Theme Park, First World Plaza and SkyAvenue. Arena of Stars and Chin Swee Cave Temple are also within 6 mi (10 km).

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Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 525 reviews
Rating 8 - Good. 172 out of 525 reviews
Rating 6 - Okay. 87 out of 525 reviews
Rating 4 - Poor. 61 out of 525 reviews
Rating 2 - Terrible. 54 out of 525 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

JITEN

Property is run down and
Stayed 2 nights in Jul 2025

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and nice to stay
Stayed 2 nights in Dec 2024

8/10 Good

ian

Liked: Staff & service, room comfort
Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
Stayed 1 night in May 2025

8/10 Good

MD HABIBUR

Need more cleaning
Stayed 1 night in Jun 2025

6/10 Okay

Habibur

Disliked: Staff & service, amenities
The smell from the toilet was horrible. You need to fix this asap before you rent it to others .
Stayed 2 nights in Apr 2025

2/10 Terrible

mukilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater not working, WiFi not working, soaps not available , total waste of money
Stayed 2 nights in Apr 2025

10/10 Excellent

Pamela Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!
Stayed 2 nights in Jul 2025

4/10 Poor

Tran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property need remodel and room is running down and smell badly.
Stayed 1 night in Feb 2025

4/10 Poor

Ming En

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Apr 2023

2/10 Terrible

Ravind

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Stayed 2 nights in Jan 2025

6/10 Okay

Travis

Disliked: Staff & service
Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Stayed 3 nights in Jul 2024

4/10 Poor

Chong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Unpleasant stay
Stayed 1 night in Dec 2022

6/10 Okay

Xiaochuan

Disliked: Amenities, property conditions & facilities
Ok but not good location

8/10 Good

Yong Leng

Liked: Cleanliness, staff & service, amenities
is ok
Stayed 2 nights in Oct 2022

2/10 Terrible

Meyy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Stayed 2 nights in Feb 2024

2/10 Terrible

Suresh

Disliked: Cleanliness, staff & service, property conditions & facilities
Zero customer service and the property is dirty. Parking is day light robbery
Stayed 2 nights in Jun 2024

8/10 Good

LEE YOW

Liked: Cleanliness, staff & service
Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
Stayed 2 nights in Jan 2024

4/10 Poor

Geok

Disliked: Staff & service, property conditions & facilities
Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Stayed 3 nights in Nov 2024

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities
Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Stayed 1 night in Nov 2023

10/10 Excellent

Mohammed Rizwanul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Stayed 3 nights in Apr 2024

4/10 Poor

Kooi

Disliked: Cleanliness, amenities, property conditions & facilities
I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Stayed 3 nights in Nov 2023

8/10 Good

YEW BENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average condition
Stayed 1 night in May 2023

10/10 Excellent

Zah Zurainita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2022