Family Hotels & Resorts in Batu Caves from NZ$28

"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"I would stay again"

"Fast check in. Got the water dispenser and water provided. But the wash basin is at outside of the toilet. A bit inconvenient. The shower water pressure is big. very comfortable to bath."

"I felt like part of the family."

"Checkin took a long time. Checkin is often like applying for a passport or visa - you’re tired, hungry and you need another 10 mins to get your room key. It’s not this hotel per se, but many take altogether too long. Why not use the information I provided when booking? Nice hotel, very local crowd and near the industrial area. Taxis were easy to get. Hotel had good food, and a pool gym and rooftop bar - a nice place to chill after a long day. They were not consistent with water to the room,...

"Excellent rooms. Clean , modern … All staff exemplary… from moment of arrival to daily from housekeeping , door staff etc … Excellent lounge team in Ezzy, Wendy and team. Great food . "