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"Food, rooms, and staff were excellent. The Lagoon black sand beach is great because of the shallow and very clear water. The restaurant supervisor, Christian, and our host Gabriela, and, the Italian restaurant head for our family table were superb. The spa experience was much below average. "

"The staff was really good. Very friendly and professional, spoke excellent English. Our family with mid to late teens felt very safe on the grounds. Lots of really fun amenities. The food was really good and had lots of varieties. "

"Amazing stay perfect location,food was good so much shopping "

"The hospitality was outstanding. The bar and restaurant staff were so nice and kind; and got to know us on a first name basis. The room was beautiful. The shower was next level. The double shower heads and the outside view had me taking multiple showers a day. Additionally the view from our partial ocean view room was beautiful. I would definitely return to this property."

"I like the swing in room."

"really friendly staff, beautiful area. "

"Quiet and relaxing. Just what I needed. All the staff was great, respectful"

"Great place to stay with family, food is good beautiful beach in front."

"It was so much fun to see cows on the beach! The room we booked was huge and comfortable. My kids really enjoyed the bunk beds and the privacy curtains. The kitchen and living space was nicely equipped. All the nature around the hotel and the set up of the hotel is relaxing and lovely. We did encountered a plumbing issue during our stay that caused our unit to not have water for several hours for two days. The staff were helpful regarding this and accommodate us to shower in a different room. Not necessarily convenient but was not their fault and responded appropriately to the problem. The two restaurants had very similar food options and it was just alright. There were too many flies during meals and that was a nuisance. Staff were friendly at the restaurant as well. The pool and common areas look old and in my opinion could have more maintenance. We saw the pools being cleaned in the morning but the cement looks stained and many insects fall in the water throughout the day that could be cleaned for better enjoyment of the pool. "