My mom and I really enjoyed our stay here, such a beautiful hotel. I love that we both had a king sized bed in the room, it was very spacious (the room and bathroom), the central air worked just fine. The room, hotel and hallways were clean, very quiet and peaceful. The check in process was smooth, we were able to walk right in, no wait. The staff was very helpful and accommodating. I love that there are plenty of places to eat in the area, Cheesecake Factory was right next door. You have direct access to the mall as well which was awesome! What I don’t like about this hotel is that the parking isn’t great, they offered free parking which was nice, however it is underground and is a short walk from the hotel, the valet is very expensive $40 overnight. The mall traffic in the area is horrible, it’s takes some time to get in to the parking structure and out if you want to leave, especially if it’s during mall hours, good luck. We didn’t make it to the pool but I loved that it was outdoors, we were able to see it from the room. I did notice that no one went down to straighten up the pool area at night, the chairs were all over the place, it was a bit of an eye sore. Another thing that I didn’t like is that they have microwaves out in the open in the lobby where you check in at. Please remove these, as it looks very tacky, especially with this being a pretty nice hotel. Or at least put them in a nice an enclosed chest or armoire. Overall very nice. I would stay here again.
