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Overview of DoubleTree by Hilton Hotel Houston - Greenway Plaza

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Featured image
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationRichmond Avenue3 min walk
    Popular LocationLakewood Church5 min walk
    Popular LocationMain Street Theater - Rice Village4 min drive
    AirportHouston, TX (IAH-George Bush Intercontinental)28 min drive

Choose dates to view prices

About this area

Houston

Located in Houston, DoubleTree by Hilton Hotel Houston - Greenway Plaza is in the business district and near the airport. Menil Collection and Houston Museum of Fine Arts are cultural highlights, and travellers looking to shop may want to visit Memorial City Mall and CityCentre. Check out an event or a game at Toyota Center, and consider making time for Houston Natural Science Museum, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Popular Location

What's nearby

  • Richmond Avenue - 3 min walk
  • Lakewood Church - 5 min walk
  • River Oaks Country Club - 4 min drive
  • Uptown Plaza - 4 min drive
  • Main Street Theater - Rice Village - 4 min drive

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 17 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • Tony's - 7 min walk
  • Michiru Sushi - 7 min walk
  • Oishii - 8 min walk
  • 100% Taquito - 10 min walk
  • Pepper Tree Veggie Cuisine - 10 min walk

About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

4-star Houston hotel in Greenway Plaza-Upper Kirby, walk to Greenway Plaza
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café and valet parking. All 388 rooms provide conveniences such as fridges and coffee makers, plus free wired Internet and cable TV. Room service, premium bedding and free weekday newspapers are among the other amenities available to guests.
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 forms of accommodation with laptop-compatible safes and video game consoles. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 26.00 per day)
  • Valet parking on site (USD 36.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 2.50 mi

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 26.00 per day
  • Valet parking fee: USD 36.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza
DoubleTree by Hilton Hotel Houston - Greenway Plaza Hotel
DoubleTree by Hilton Hotel Houston - Greenway Plaza Houston

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 426 out of 953 reviews
5 - Excellent 45%
Rating 4 - Good. 256 out of 953 reviews
4 - Good 27%
Rating 3 - Okay. 120 out of 953 reviews
3 - Okay 13%
Rating 2 - Poor. 79 out of 953 reviews
2 - Poor 8%
Rating 1 - Terrible. 72 out of 953 reviews
1 - Terrible 8%

4.2/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice positioned, 6 greenway plaza
Stayed 2 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
The elevators were out of order for about 20 minutes upon arrival. Many guest had gotten upset about this because they had been waiting 20 minutes before me and my family arrived.. The issue was resolved finally. There was no way my family and i could carry luggage up to the 14th floor due to medical conditions. I noticed at the sink area in the roof looks as if some kind of damage had taken place. It looked as if some very UNPROFESSIONAL work had been done to the area to try and repair it. When you hear the name Double Tree Hotel, you expect it to be a very high end hotel with NO flaws...
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Property conditions & facilities
At arrival the parking was confusing. The concierge rushed us through checkin at the prodding of the manager awkwardly hovering over her. We got to the room and it was noisy, with people talking and the elevator right outside one wall. But we were very tired and thought it would die down. Overall it was pretty clean. Comfortable bed, although there were a couple of long hairs on the bed, that definitely weren’t ours. I talked to the concierge in the morning at checkout and she said they’d talk to engineering about the elevator noise. It’s not a new issue. The hotel definitely wasn’t full! They didn’t have to put us in that room.
Stayed 1 night in Apr 2021

3/5 Okay

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location to my work. Confusing entry to the property. Breakfast not a good value for the price.
Stayed 3 nights in Apr 2021

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I called like almost a half a day and let them know that i was going to be late checking in and when my kids and i got there they like 2hrs late and they canceled our reservation and the lady went ahead and remade another reservation without my letting me know whats going on and charged me almost double and charged me for only one night. So next day a lady showed up at our room saying that if were gonna stay later cuz acording to her chart we were suppose to only stay one night. Then went down and fix everything and when got home after our trip and check my bank and they charged me almost $700 for 3fucking days. Tried calling them and no answer. Terrible customer service.
Stayed 3 nights in Apr 2021