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Crowne Plaza Houston Galleria Area by IHG

3.5 star property
Relaxing outdoor pool with cabanas awaits guests at this Memorial property, where express check-in gets travelers settled quickly near excellent dining options

Choose dates to view prices

Crowne Plaza Houston Galleria Area, in Memorial's heart, offers dry cleaning services and a 24-hour gym for active travelers. Guests can enjoy the outdoor pool or dine at 7611 Bistro & Lounge, serving three meals daily. In-room WiFi and attentive staff enhance the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$192
includes taxes & fees
7 June - 8 June

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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 23 kg per pet)

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Houston Galleria Area by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Crowne Plaza Houston Galleria Area by IHG?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Houston Galleria Area by IHG on 7 Jun 2026 start from NZ$192, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Houston Galleria Area by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Houston Galleria Area by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Houston Galleria Area by IHG?

Check-in begins at 3 PM.

What time is check-out at Crowne Plaza Houston Galleria Area by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Houston Galleria Area by IHG located?

Located in Memorial, this hotel is 0.6 mi (1 km) from Marq*E Entertainment Center and within 3 miles (5 km) of Memorial Park and Houston Arboretum and Nature Center. Karbach Brewing is 2.3 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Nicole

Nice place to stay, conveniently located.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Teana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and very convenient to every we was wanted to go
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the mattress was incredible, the staff is very kind and it’s near several places we want to visit.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

DORIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, smells incredible the moment you step in. Staff is so attentive and very helpful. I cant wait to come back!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very clean, comfortable and quiet. Staff is very friendly and accommodating. Location is easily accessible and safe. Would definitely recommend this hotel!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tomica

Everything the room ,location & staff were Great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kandice

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was full service at a reasonable rate. Conveniently located with access to major thoroughfares. Friendly and reliable staff, too.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roshanna

Liked: Cleanliness, staff & service, amenities
The room was very clean and the bed and pillows were super comfortable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. The lobby was clean and modern, the room was comfortable and the beds extremely comfortable. We stayed in a (very affordable) one-bedroom suite and the housekeeping staff set the sofa bed up for us and made it every day. It was nice having space for my mom and I to sleep separately since we had different schedules. Most importantly, the staff was incredibly kind and helpful. We will definitely stay again on future trips to Houston.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and great environment lovely rooms
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Our room was great and where we wanted it to be. The breakfast is also great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Room was great staff was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated in a very central part of town
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an overall good experience. I had some very loud people around me and they did me a huge solid of switching my rooms. Friendly staff all the way around.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Andretta

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't eat or drink at the bar, but the hotel itself was wonderful! Great location, extremely clean, and lovely staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean room & comfortable beds
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and awesome service. Nice hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daxx

Liked: Cleanliness, staff & service, amenities
Great time very clean!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were kind and efficient. Safe to park.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing great customer service and very friendly staff..
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ricardo S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to the check out was great! All staff members were very friendly and was pleasantly helpful. Will definitely stay again on our next visit to Houston.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rontreisha

Liked: Cleanliness, amenities, property conditions & facilities
This was a last minute booking but I enjoyed it. The room was nice and cozy. I received texts as a member checking in on me which was a nice touch. Only downside, which could’ve been me, big the thermostat was confusing to use. It was either free ing or very hot
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kiiale

Liked: Cleanliness, property conditions & facilities
Staff amazing. Good location. Quiet . Breakfast is good. They had turkey sausage for the Ingres who don’t eat pork. I enjoyed my stay.
Stayed 1 night in Jan 2026