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Crowne Plaza Houston Galleria Area, an IHG Hotel

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Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Crowne Plaza Houston Galleria Area, an IHG Hotel

Crowne Plaza Houston Galleria Area, an IHG Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationGeorge R. Brown Convention Center11 min drive
  • Popular LocationToyota Center15 min drive
  • Popular LocationNRG Stadium18 min drive
  • AirportHouston, TX (HOU-William P. Hobby)28 min drive

Choose dates to view prices

About this area

Houston

Located in Houston's Memorial neighbourhood, Crowne Plaza Houston Galleria Area, an IHG Hotel is in the city centre. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Memorial Park and Discovery Green. Looking to enjoy an event or a game? See what's going on at Minute Maid Park or Toyota Center. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Houston Arboretum and Nature Center - 3 min drive
  • Memorial Park - 4 min drive
  • George R. Brown Convention Center - 11 min drive
  • Toyota Center - 15 min drive
  • NRG Stadium - 18 min drive

Getting around

  • Quitman/Near Northside Station - 8 min drive
  • Houston Station - 14 min drive
  • Houston William Hobby Airport (HOU) - 28 min drive

Restaurants

  • 7611 Bistro & Lounge — 1 min walk
  • Chick-fil-A - 9 min walk
  • Dairy Queen - 20 min walk
  • Demeris Barbeque - 3 min drive
  • Songkran Thai Kitchen - 4 min drive

About this property

Crowne Plaza Houston Galleria Area, an IHG Hotel

3.5-star Houston hotel in Memorial with free parking
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. All 207 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as pillowtop beds and premium bedding. Other amenities available to guests include room service, hydromassage showerheads and coffee makers.
Crowne Plaza Houston Galleria Area, an IHG Hotel offers 207 forms of accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a bath with a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Breakfast available for a fee: USD 2-16 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • 24-hour business centre
  • Conference space (14000 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 2 and USD 16 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area, an IHG Hotel Hotel
Crowne Plaza Houston Galleria Area, an IHG Hotel Houston
Crowne Plaza Houston Galleria Area, an IHG Hotel Hotel Houston

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 395 out of 970 reviews
5 - Excellent 41%
Rating 4 - Good. 311 out of 970 reviews
4 - Good 32%
Rating 3 - Okay. 121 out of 970 reviews
3 - Okay 12%
Rating 2 - Poor. 77 out of 970 reviews
2 - Poor 8%
Rating 1 - Terrible. 66 out of 970 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room and hotel were clean and comfy but the pool was closed, the restaurant was closed, and the bar was closed. They said it’s due to COVID.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, friendly staff, nice big and comfortable rooms
Stayed 1 night in Jun 2021

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my Room at last minute
Stayed 3 nights in May 2021

5/5 Excellent

Stayed 1 night in May 2021

2/5 Poor

Travelled with group
Disliked: Property conditions & facilities
the bathroom shower was leaking in the room under mine & my room had a bad smell, i waited hours for clean towels.I was disturbed several times by staff due to leak in bathroom which was getting in the room under mine. no usb port for charging phone on lamp like most modern hotels.
Stayed 1 night in May 2021