Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews of Fortune Park, Hoshiarpur - Member ITC's hotel group

3.5 out of 5
Fortune Park, Hoshiarpur - Member ITC's hotel group
Bharwain Road, VPO Chohal, NH 3, opp. Mata Vaishno Devi Temple, Hoshiarpur, Punjab

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Neelam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, Dining place and service, very polite and efficient staff all were superb. We really enjoyed our 3 days stay at this hotel.
Stayed 3 nights in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Neelam, We are thrilled to hear that you enjoyed your stay at our hotel. It's wonderful to know that our cleanliness, dining facilities, and service met your expectations. Your compliments about our polite and efficient staff are greatly appreciated and will be shared with the team, which will certainly motivate them to keep up the good work. We love knowing our guests are leaving with great stay memories! Look forward to welcoming you back soon for another excellent experience. Thanks & RegardsRajiv Sas

10/10 Excellent

Manpreet Singh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean rooms and staff service is fabulous
Stayed 1 night in Feb 2024
Response from General Manager on 22 Mar 2024
Dear Manpreet Singh, We're delighted to hear that you enjoyed your stay with us, especially the cleanliness of the rooms and the excellent service provided by our staff. Your kind remarks reflect the commitment and dedication of our team, who aim to offer an outstanding experience for all our guests. We've made it our mission to provide top-notch service combined with clean, comfortable accommodation, and it's always encouraging to hear positive feedback. We will certainly share your review with our entire team, to let them know their hard work is being recognized and appreciated by our valued guests. Looking forward to welcoming you back on your next visit. Thanks & RegardsRajiv Sas

10/10 Excellent

Inderjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accommodation in Hoshiarpur the rest of hotels do not compare
Stayed 2 nights in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Guest, We are absolutely thrilled to hear that our accommodation stands out as the best in Hoshiarpur for you. It's truly rewarding to know that you hold our hotel in such high regard, especially when compared to other options in the area. Our team works diligently to provide an exceptional experience for every guest, and your feedback serves as a wonderful affirmation of those efforts. We hope to continue exceeding your expectations on every future visit, and can't wait to welcome you back for another memorable stay. Thanks & Regards,Pradeep Dutta

10/10 Excellent

TEJINDER

Stayed 6 nights in Feb 2024

10/10 Excellent

Tirtho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Attentive, friendly staff.
Stayed 2 nights in Dec 2023
Response from General Manager on 8 Dec 2023
Dear Guest, We're elated to hear how much you enjoyed your stay with us! It's fantastic that our hotel left such a positive impression on you. Our team is committed to creating a comfortable and memorable experience for our guests, and it's incredibly rewarding to learn that we've succeeded. We hope to welcome you back in the future and provide the same level of exceptional service! Thanks & Regards,Pradeep Dutta

8/10 Good

Jagdish

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and excellent room. Booking taxis through the hotels was fairly expensive. *Hotel does not accept international payment card. Overall great stay. I would highly reccomend this hotel
Stayed 2 nights in Aug 2023
Response from General Manager on 26 Aug 2023
Dear Mr. Jagdish, Thank you for taking the time to write this review and for your kind words about our hotel and rooms. We are thrilled that you had a great stay and really appreciate your high recommendation to other guests. We apologize for any inconvenience caused by our taxi booking service and your experience with international payment options. We're currently in the process of evaluating the cost-effectiveness of our partnered taxi service to ensure we're offering our guests the best value possible. Concerning international payment, we've taken your feedback onboard and are looking into expanding our payment options to make it more convenient for our international guests. Once again, thank you for your feedback. We look forward to welcoming you back to our hotel in the near future. Thanks & Regards,PradeepGeneral Manager.