Top Hotels Near Horseshoe Lake Charles Casino in Westlake from NZ$121

"Didn’t experience "

"There is little to no water pressure. There are only two working elevators in the hotel and there is no late night in the hotel store if you need Emergency toiletries such as Tylenol things of that nature."

"Key cards did not work. We had to get them reprogrammed four times then they had to reprogram the lock on the door staff ended up walking my coworkers room and we had to wait 2 1/2 hours for someone to come and open up the door and the manager refused to give us a call or talk to us at all about any of it kept on telling the receptionist to take care of it"

"Convenient location and great staff! Already booked our next stay. "

"The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade."

"Horrible experience, there were BUGS all over the bed and under the bed. When we informed management, they did not care and stated they would send someone to “change the sheets” and then tried to say that it was because we had left the sliding door open. We did not leave the sliding door open. The property refused to give us a refund because it was not booked directly with them. They also could not move us to another room due to no availability, which we understood and just wanted our money back. The employee who went and changed the sheets was also recording and taking pictures when he realized more bugs came out from the wooden bed frame.!! It was so disgusting and HORRIBLE! "

"Yes very good and plenty of choices "

"The overall stay was good. I was pleasantly surprised by how nice the room was when we checked in. It looked like it had been recently updated and clean, except for the shower head. It definitely needed to be cleaned or replaced. The staff was pleasant, but the front desk clerk argued a little about the shower when I notified her. But that didn't ruin my experience. I didn't check out the breakfast snacks, but she did tell me there were some available. It is also very convenient to great food and easy I10 access. I would stay here again. "

"Breakfast was great and the staff were very nice. "