Top Hotels Near Lake Charles Visitor Center in Lake Charles from NZ$115

"The front desk clerk was very kind and friendly! The pre-check in process made check in very fast and efficient. Easy drive to the casinos."

"NEVER EVER WILL WE EVER STAY AT THIS FACILITY THERE WAS 1 EMPLOYEE WORKING THE FRONT DESK AND SHE WAS VERY RUDE AND I FEEL LIKE I WAS LIED TOO. ARRIVED AT 3PM AND DID NOT GET ASSIGNED A ROOM UNTIL AFTER 5 PM MANY CUSTOMERS WERE WAITING AS WELL NEVER GOING BACKED EVEN OVER HEARD HE SAY THAT SHE WAS OVER BOOKED"

"Rooms were clean and poolside was clean, parking lot was secured."

"Stayed at the Marco Hotel recently. The check-in staff were genuinely friendly and welcoming, which made a great first impression. The location is also super convenient..especially if you’re heading to the convention center. That said, the room itself was…off. The overall vibe felt a bit funky, and unfortunately the bathroom had a strong urine odor that was hard to ignore. Definitely took away from the stay. Great people and location, but the room cleanliness needs serious improvement."

"The casino was clean, well attended and had notes on machines that were out of order"

"All was good..would stay there again"

"I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night. "

"It was great. No complaints. "

"Disappointing stay – major cleanliness and noise issues I stayed here last Saturday night and unfortunately cannot recommend this hotel. There were several issues that made our stay uncomfortable: Cleanliness: We found a cockroach by the coffeemaker, and the carpet throughout the room was visibly dirty. Noise: The air conditioning unit was extremely loud, making it difficult to get a good night's sleep. Service: The staff member serving breakfast was very rude and unprofessional. Overall, the lack of hygiene and poor service was unacceptable. I won’t be returning."