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"Excellent hotel, friendly staff and clean rooms "

"Pleasant staff, convenient."

"Great stay at the Bournbrook with my eleven year old son. The staff were brilliant and friendly throughout, and just couldn’t do enough for us. It’s such good value and ideal for our trip to Birmingham. We ate in the restaurant and both meals we had were good. It’s my third visit here and I’ll certainly be back when I next visit Birmingham "

"Clean room and hotel, staff efficient and friendly, all at a reasonable price ,"

"Very good hotel staff very friendly and helpful, nice big room very clean, good breakfast nice big car park "

"Staff were lovely, restaurant was fabulous. Room was clean and very large but is very tired especially bathroom! However my understanding is that the hotel is undergoing a renovation and when this is completed it will be fantastic "

"Food was spot on .excellent. the rooms need decorating .beds are horific the matress was shocking caused back pain "

"Lovely location, hotel nice, staff friendly and efficient "

"Room was clean and tidy, staff were helpful."

"Excellent stay, will definitely be back."

"Great Staff good location"

"Dearsr hotel "

"Free parking outside hotel. Lovely staff. Umar checked us in great customer service and staff in breakfast area great. "

"Rooms were clean and nicely decorated, we had dinner in the pub and it was very nice. All staff were really helpful and friendly"

"The best thing is the accessibility to universal and the use of the facilities. "

"Friendly staff, good location and clean room "

"Clean rooms, comfy beds, friendly staff. Nice little stay"

"Lovely hotel, great food and very friendly service"

"The staff were lovely and friendly "

"Really pleasant hotel staff. All facilities were working. Excellent stay"