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"Amazing staff and rooms we’re comfortable with spectacular Mountain View’s! "

"Everything great except the New Year's Eve dinner, which was overpriced and horrible."

"Food was excellent with a good variety over the 7 days we were here. The spa is incredible after a day skiing. The service was hit and miss. Our waiter was great but the night he was off the substitute waitress was terrible. We experienced two eye rolling moments, from the staff!! Once when they brought an incorrect water bottle. The second time on checkout at reception. We had paid €70 to use the spa after checkout (11am) and our airport transfer 2:45pm. They said they had run out for bathrobes for the Spa and asked us to go back to our apartment to get ours however we informed them that our robes in the apartment were on the floor of the bathroom so they were wet. (As reception asked us to do 2 days earlier when I booked the Spa) eyes rolled again. The lady in the lounge bar was excellent and made great cocktails with very friendly service. Despite the occasional service hiccups we’d defiantly come back. "

"Large spotlessly clean rooms Staff were professional and welcoming Great location Thoroughly enjoyed our stay"

"Clean room, friendly and helpful staff good food and drinks"

"We did not partake of breakfast. Room was comfortable and clean, staff were very friendly and helpful. Lovely hotel in a beautiful area. "

"The room was well appointed with elegant features, and a beautiful view of the river and the mountains. The staff were always helpful and kind. The breakfast was top notch in every way. "

"Great property in Innsbruck, so convenient to shops, restaurants and the bus to go skiing. The breakfast buffet is plentiful, located on the 5th floor with amazing views of the city and the Alps. "

"The staff is super friendly and helpful. But the kettle in the room was leaking all over the place. "