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Reviews of Tan Son Nhat Hotel

3.5 out of 5
Tan Son Nhat Hotel
198-200 Hoang Van Thu Street, Ho Chi Minh City

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 15 out of 27 reviews" "
Rating 6 - Okay. 3 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient stay close to airport
A couple minor problems but overall we had a nice stay at this hotel. The facility was a bit dated but the service was good. We liked the location because it’s close to the airport, very convenient for us to fly in/out HCM city.
Stayed 2 nights in May 2019
Response from Nguyen Thai on 24 May 2019
Thanks for staying with us Your review is appreciated

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Room not qualified for 3 star which I paid for. AC unit very dirty, not cool anyway, remote control for AC look very dirty, no battery cover. No elevator, I have to move my luggage upstairs my self and even the staff told me it only 1 floor up, no hard at all..!! ? Really ? I will not return back this hotel any more and will NOT recommend this hotel for anyone.
Stayed 2 nights in Nov 2018
Response from Nguyen Thai on 3 Dec 2018
Dear Customer, We are very sorry that you have a bad experience at our Hotel, we will have it checked and improve the AC unit as well as the staff that have unacceptable attitude

8/10 Good

Adrian, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Lovely hotel near the airport. Clean comfortable room. Excellent breakfast, smiling friendly staff very efficient. Only stayed the one night but would stay again. Great value for money
Stayed 1 night in Apr 2018

8/10 Good

khan, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay close to everywhere
5 mins from airport 10-15 mins to airport Complementary Buffet brkfast very good 5 star option Friendly staff
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Location
Close to airport,walkable to business districts,city shops &s points of interest.
Stayed 6 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not too far from airport
It was a very nice hotel with a 5 star sister property. Breakfast was very nice.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very large and clean room at a very reasonable price.

8/10 Good

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the airport Saigon comfort
Breakfast awesome, beds comfortable, toilet paper rationed. We were staying close to our daughters house, so it was great for us. We would stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and staff, you made our wedding great. Airconditioner could be better in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
My opinion
Overall comfortable. Away from main city.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Quite old styled built. Staff was also not friendly. Breakfast was also ok, nothing special or great

4/10 Poor

Tai, Atl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Experience Hotel Booking
I researched and booked 1 week at this 4.5 stars (Expedia rating)Tan Son Nhat hotel at the address 202 Hoang Van Thu in Ho Chi Minh City with the knowledge that there is also 3 stars with the same name. When I arrived and checkin they put me over to the 3 stars which was not even 3 stars standard. The room was small and outdated hotel and no amenities and don't even have a safe box for important personal items as critical when travel internationally. I booked with free cancellation but when you checkin you wont be able to change. I felt that I was cheated either by the hotel or Expedia, so I made 2 international phone calls to Expedia to explain the situation and got promised from Expedia to resolve the issue and response me through email or have the hotel to make the switch or allow me to cancel and choose another hotel but never heard from any one of them and finally gave up and booked another hotel. I hoped Expedia will investigate and make correction to travelers when come to make reservation with this hotel. This is fraud! Beware.

8/10 Good

Thì kim hong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2020

6/10 Okay

kangjoon

Liked: Staff & service
조식 맛있음, 다만 방에서 냄새남
Stayed 13 nights in Jan 2019
Response from Nguyen Thai on 30 Jan 2019
Thanks for choosing our Hotel, We appreciate your review

6/10 Okay

Yao Chang

Liked: Cleanliness, property conditions & facilities
需改善
飯店櫃台人員很冷冰 餐廳 food station 的態度 更是需要改善 一直No No No 臉很臭 後續 我找上經理 表達需求
Stayed 1 night in Dec 2018
Response from Nguyen Thai on 14 Dec 2018
Dear Guest, thanks for choosing our hotel, We appreciate your review and will do our best to serve you better, Hope to see you again

8/10 Good

haruto

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr zufrieden,nah am zum Flughafen
-super Personal,aufmerksam & hilfsbereit -nah zum Flughafen -Zimmer waren sehr gross -Supermarkt um die ecke

8/10 Good

Verified traveller

8/10 Good

kwang young, 거창

Liked: Staff & service, property conditions & facilities
무난한 여행이었습니다.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が古い
値段の割には部屋も古い

10/10 Excellent

MASAYA, Fujisawa, Kanagawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
概ね快適
ホテルは結婚式場を挟んで両側に２棟あるようです正面のフロントにチェックインしたら、カートで別棟に案内されました。部屋は一階のロビー脇、広さも前回の半分以下でシャワーのみでバスタブもありませんでした。 朝食は実演フォーの屋台があったので良し。ホットミルクがポットの中でほぼ蒸発してました。エアコンのリモコンボタンの効きに難あり。

10/10 Excellent

MASAYA, Fujisawa, Kanagawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
充分快適
並び隣に歩いて大スーパー土産便利。ＫＦＣ、カフェ、フォー等々いつでも小腹満たせる。空港に近く、夜中の出発でも安心感ある。

8/10 Good

Johan Leif, Hammerfest

Liked: Cleanliness, staff & service, room comfort
Bra opphold,men mens jeg var til frokost frorsvant mitt nettbrett fra rommet,mellom ki.o600-0800.rommet var låst under frokosten.Dette ble tatt opp med resepsjonen,som også var med opp å lette,uten noe resultat.Pgav flyavgang måtte jeg bare reise,uten nettbrett.Dette var ingen god følelse.!! Nettbrettet var av av typen Samsung Galaxy 10,2 .Dette til underening,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!!
Was nice. Staffs are very kind and their services are good. But one of towels was little dirty.

6/10 Okay

hiroshi, 東京

Disliked: Cleanliness, staff & service, room comfort
きれいに
バス周りがもっときれいにしてほしい

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ふぶき, 札幌

Liked: Staff & service
悪くない
空港近くで高くないホテルです。豪華ではないですけど、特に問題ないです。朝食は意外と豪華でした。隣りに同じホテルの5星の建物があり、タクシーがそちらに行きましたが、ホテルのカートで連れて行ってくれました。「3つ星のタンソンニャット」といえばいいのかもしれません。