Reception

Reviews of Cozy House 140

3 out of 5
Cozy House 140
140 CONG QUYNH, PHAM NGU LAO WARD, DISTRICT 1, Ho Chi Minh City

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 96 reviews" "
Rating 8 - Good. 34 out of 96 reviews" "
Rating 6 - Okay. 8 out of 96 reviews" "
Rating 4 - Poor. 3 out of 96 reviews" "
Rating 2 - Terrible. 4 out of 96 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Huy

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy house 140 seems to be an affordable little hotel very close to bui vien walking street in district 1. The rooms were simple with ice cold air conditioning and the staff were very good in english and always happy to help, even facilitating our transport to the airport at 4am.

2/10 Terrible

Dennis

Stayed 1 night in Oct 2023

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities
I have nothing good to say she about this property
Stayed 1 night in Oct 2023

4/10 Poor

Dennis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay Will be back next year.
Everything was clean and everybody was very friendly and helpful.
Stayed 3 nights in Mar 2023
Response from Cozy Hotel Staffs on 28 Mar 2023
Thank you for your kind reply!It's our pleasure to serve you

6/10 Okay

Verified traveller

Disliked: Room comfort
You can do better
This was our last hotel on a 3 week tour of the country and I was pretty disappointed. We spent the most per night on this place and it was my least favourite. Pros: Clean bed Nice art Minimum street noise Cons: They did not clean our room the first day despite having the sign hung on the door. When I asked about it that night I was told that they didn’t because I hadn’t asked. I pointed out that this was a Motel and that daily housekeeping was an expectation. The second day, was told there wouldn’t be cleaning because the maid is off today. Finally got a clean on day 3 The window looks directly at the wall of the next building No coffee or tea Limited plug-ins and they are in inconvenient locations Weird bathroom setup with the shower not being separated - it was constantly wet as we often showered more than once a day Internet was mediocre at best You can hear other guests loud and clear in the middle of the night
Stayed 4 nights in Jan 2023

8/10 Good

van

Travelled with family
Liked: Staff & service
Great place to stay at center of Saigon...great price. Great location to get every where...

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Pham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staffs very polite and willing to do extra to serve customers. We are pleased with our stay. We will be back.
Stayed 17 nights in Feb 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good, hotel room clean and nice, good to shopping very where, I will recommend my friend to stay here. John lam
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was Quiet in spite of outside was very noisy
Stayed 2 nights in Dec 2019

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at, especially for the price!
When I go to Ho Chi MInh City, I look for a few things when it comes to a hotel: air conditioning, WiFi, clean, no mosquitoes in the room, a decent location close to various restaurants and entertainment. This place checks all of those boxes, and so it has been my "go to" place to stay at when I am visiting this fun, but chaotic, city. The staff has also been friendly and accommodating. I mis-booked the dates on hotels.com, and they were kind enough to adjust the dates for me, free of charge. The only complaint I had was that they went into the room one time to remove some furniture around without my consent when I was out and about. I had some valuables that were inside the furniture that they removed, which they left just outside in the balcony of my room. Fortunately, no one stole my valuables and I was able to retrieve them without issue. However, there should be some notification given if they were planning on doing things like that. Otherwise, this has been an enjoyable stay. I would stay here again in the future when I visit Saigon again.
Stayed 10 nights in Dec 2019

10/10 Excellent

Quoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Next to Pham Ngu Lao backpackers streets. I thought its not gonna be noisy but turned out I still hear the terrible bases and disgruntling noises from the street bars next door way into the night. A good night sleep is important for me so I will Not book here again!
Stayed 1 night in Aug 2019
Response from JV on 31 Aug 2019
Thanks for your feedback, we are so sorry to hear that you did not have a good experience at our place. To be honest, the noise from a next-door bar is not too serious during the night. If you let us know this thing at that night, we can immediately change you to another room. Anyway, thanks for staying with us and hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
This was our first two nights in Vietnam and we love the Cozy House for its price, comfort, and convenient location!
Stayed 1 night in Jun 2019

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good condition, good location but noisy
Clean room with decent space and nice bathroom. Good wifi. Good location (super close from the terminus of the bus shuttle to the airport - a 5 minutes walk). The only bad point to me was the noise, I could hear all the monstruous noises of the street with motorbikes and honks. I think the hotel should invest in changing the windows with double glazing windows, it will certainly make the room quieter and also provide more thermal insulation from outside (and require less A/C use)....
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Helen, USA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
eC ,Clean facility and helpful staff service and convenience location.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

10/10 Excellent

Kao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm impressed!
When I saw all of the positive reviews on Hotels.com, I was a bit skeptical. I mean, it's near Bui Vien...how nice can it be? I've stayed in a few places near here, and they've all been a bit lack-luster... Well, consider me impressed. I think this is the best 3-star hotel that you'll find in Southeast Asia at this price (with the exception of maybe this one place in Bangkok that I stayed at for the same price). And the main reason for this is due to its cleanliness. This place looks clean. The other things are great as well; hot shower, comfortable bed, nice air conditioning, et cetera. The main thing that immediately attracted me when I first entered the room, however, was how clean it looked...and near Bui Vien, that's saying a lot for a cheap hotel. If there was one slight negative, I would have to say that the WiFi isn't the greatest. It's not bad, but definitely not great, either. I usually use my phone's data plan, which runs faster. That said, I would definitely stay here again on my next trip to Ho Chi Minh City. Once I find a good hotel, I tend to stick with it, and this has been my favorite 3-star hotel in Vietnam.
Stayed 6 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worst experience of my life, hotel stuff/receptionist was extremely arrogant, their attitude, behaviour was simply inhuman. They didn’t pick up from airport because flight got delayed by 30 minutes, I arranged for taxi from airport after waiting for almost 30 minutes. To our surprise on reaching the hotel receptionist started asking for money for airport cab even though they didn’t give the service. We were exhausted, somehow got room key after tolerating harassment for another 30 minutes as we were helpless. These people are total shame for hospitality industry, given the choice I want to rate them -ve, I wish no one ever had such a horrible experience on a holiday. I would strongly suggest NOT to book this hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

CK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & helpful staff. Excellent location. 5mins walking distance to Bui Vien walking street.
Stayed 4 nights in Dec 2018

10/10 Excellent

Mazza

Liked: Staff & service, property conditions & facilities
Very big room and nice place to stay. Convenient for Pedestrian Street
Stayed 4 nights in Dec 2018

8/10 Good

Shuhong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very friendly staff and nice welcome fruits
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The location is great, there is a tiny supermarket right across, a few convenient stores nearby and lots of restaurants. Staff was friendly and helpful. Room was clean and wifi was good. Cons: I booked a basic double room, it had no windows and there was no bath tub or shower area, you are just showering right next to the toilet. (Unexpected because I didn't see any pics of the bathroom on Expedia, but I think it's common for budget hotel in Asia?) There was smell of paint in the room and they said the rooms were painted a month ago. Since the hotel is not listed in Google, every time you have to find this hotel on the maps or when booking a Grab car, you have to type in the address. Overall, I enjoyed my stay. It was good value and I was quite satisfied. One last thing I wanted to mention is that there is a rooster living next door and it crows every morning. It wasnt very loud but we could hear him in our ground floor room. Bad thing if you are a light sleeper and want to sleep in. But I kind of liked it, you get to be waken up by a real rooster not the alarm on your phone.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean and nice hotel with nice rooms and windows convenient location. very friendly and will stay here again for sure. my favourite
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Andy, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly, helpful reception staff. Recommended.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Bieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Bieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

MayPok, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN HOTEL
We book 2 room at Cozy House 140 for 4 nights, but they arranged us to stay at Cozy House 160 which just 3 minutes walking distance from 140 due to 1 of the room has porblem . The room is very clean & complete with the basic facilities needed.The decoration of the hotel is simple & nice. The surrounding environment is silent & we have a good sleep in the night compare with the hotel located at the bar street. They provided complimentary fruits & mineral water every day. The hotel location is quite nice, the market just 3 minutes walking distance from hotel & the food there is very nice & cheaper.And a lot of convenience store & restaurant over there. The staff is friendly & helpful. Highly recommend this hotel.
Stayed 4 nights in Sep 2018

8/10 Good

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Bieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Alexis, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really love it!
We only stayed one night but we loved the location of the hotel. It's in easy walking distance to all of the major sights. Our room was a nice size and always cool with the AC. I recommend this hotel to young travellers.
Stayed 1 night in Aug 2018

10/10 Excellent

Danielxu, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, spacious, good price and very friendly staffs! No breakfast offered!
Stayed 1 night in Aug 2018
Response from Hien Duong Thai on 13 Aug 2018
Thank you very much for your feedback about Cozy House, hope to have a chance to serve you next time soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Cozy Hotel Staffs on 15 Dec 2023
Thank you for your stay, we would love to see you in the future.