Search Inns in Hilo

"Didn’t stay long, got in late and left asap, the white painted brick rooms were cold and uncomfortable, would not recommend if you can help it "

"The Ocean view room, had a ocean view. The staff was courteous but for the price paid, I felt the room was quite dated. No microwave in the room, if you want to heat up some food ( The town was almost dead at 7pm, with few dining options). No phone USB chargers as well. I would be okay if this was costing half of what I paid. "

"The staff was concerned with us getting there before 8pm. We hurried to get there and did not stop for dinner. We arrived to check in at 5pm and the staff seemed eager to show us our rental and get out of there (we were the last and maybe only ones to check in that day). There was a living room but there were beds in it. The shower was challenging to figure out how to use. It had two handles (neither were marked) which seemed to produce cold water no matter how I turned the handles! On the second day, the bananas that we had bought at the grocery store the day before had ants all over them and the kitchen table. Overall experience was not great especially for the price."

"We had to upgrade our room because our “mountain” view room was on the first floor looking at the back yard with air conditioner unit. Staff was accommodating but we had to pay more for the upgrade. The toilet was commercial grade like they install at department stores, super LOUD. We ended up not flushing at night, because it was waking up the dead! Parking was free in the street across the hotel, otherwise, valet parking was $36 per day. Overall, the stay was nice. "

"Quiet place, beautiful pool and grounds. "

"This was the third time I’ve stayed at this little property. It’s wonderful! There’s a little private beach at the end of the street. The staff is really friendly and if there’s any problems, they fix it right away. Clean. Highly recommend it and I never wait for reviews. Lol."

"We would have given all 5s except that when we arrived we were not met by a host. We were able to let ourselves in using the lock box key. We discovered the beds not made, trash in the rooms and on the floors, linen in piles and in the washing machine. After checking to make sure we had the correct day and time, we called Charlotte and got an immediate response. She apologized for a missed communication, and arranged for 3 housekeepers to make the beds and provide clean towels. The next day the housekeeper returned to finish cleaning. In spite of our initial dismay and confusion, it was clearly evident to us that even in its dishelved state, this property was/is unique, loved (well maintained), and worth waiting for. So we did, and we are glad that we did! "

"This property was wonderful. It was high above the town with great views of the town and ocean. It had a distinctive modern architectural style and an authentic comfortable feel. Our room was clean and well stocked. It was spacious and we had an outside balcony. There was also a beautiful garden and a large shared living room with a pool table. We would definitely stay here again on a future trip to Hawaii."

"Perfect in every way. Gorgeous property, soothing waterfall and comfortable accommodations. "