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"Nice hotel and friendly staff. Great views."

"Very Nice and friendly hôtel. Spacious rooms and friendly staff. With a lot of personality"

"The service was astounding."

"Nice clean rooms."

"Very comfortable stay at clean and large room with big onsen."

"Fujiwara-san was very amicable and provided recommendations for visiting his region and restaurants."

"Quiet, clean, and efficient hotel near the nearby shinkansen station. Building is a bit old and outdated, but you are staying here for convenience and price, not luxury. Good value and hard-working staff, including breakfast staff."

"When we arrived to check in at the hotel, there was already a different customer in the room. When we went back to the main lobby, we had to wait in the lobby for over an hour before the staff got us a room. They did not provide updates either. They just asked us to wait. Any update they did provide to us was provided in Japanese and they clearly knew that I could not understand Japanese. Overall, the staff worked urgently to fix the issue, but it was not clear what they were doing and it...

"Ok"

"Lovely stay "

"Very clean and staff are amazingly helpful"

"綺麗です"

"Service is excellent and hot spring is good"

"Get the QR code before arriving for a smooth check in experience."

"Free parking, place is clean, walk around 10mins to JR Station "

"バイク旅です初めて利用しました。受付のネパールの方がとても分かりやすく教えてくれて素晴らしかったです。また利用させて頂きます。"

"夕食がとても美味しかったです。"

"Nice staff and very friendly."

"Route Inn’s are always consistent with super helpful staff and nice accommodations. "

"I loved the area around the resort"