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"The room is not clean enough. "

"This was a nice, clean hotel room with a good amount of space for our family of four. The location was perfect for exploring Bruges and it's easy to walk to any of the popular sites. It was about a 15min walk from the train station. We would definitely stay here again & recommend it to friends!"

"Great location and clean hotel. I would recommend this hotel. The only reason I didn’t give a higher score is because the staff were not very friendly. "

"It was our fourth visit to Martin’s Relais. We didn’t require breakfast so couldn’t mark, not because there has been anything wrong with it, but because we like to try different places. We didn’t really use any facilities so again couldn’t comment. The room was comfortable and shower was very good. We had a minor issue with unemptied bins and unreplenished supplies on the first day (we had similar issues last stay) and someone else was at the desk with the same problem.Our main issue was that the noise from the road especially trucks & motorcycles from early in the morning which disturbed our sleep, we were in room 31. We mentioned this at checkout but the response was dismissive. We haven’t had problems in the past so next time we would request a quieter room such as a canal room."

"What makes the holiday for us every time we visit your hotel is the wonderful staff . They are the most cheerful and obliging people you could wish to meet. "

"Staff was very friendly and helpful. The room was comfortable and clean. Very centrally located and even close to a small grocery store. Would absolutely stay here again."

"We had a fantastic stay. The staff was super helpful, the room was clean and cozy, the fireplace at night was warm and inviting, and the pool was very nice. We be very happy to stay here again."

"Breakfast very good. Beds comfy. Parking plentiful and not too expensive. A bit of a walk to centre but not too far... and a nice walk. Negatives: for the price the view from the south facing rooms is awful. The sink was partially blocked. Would come back and plead for a room with a view of city not earthworks and rails. Paying over €170 euro for a room should've done that without me asking."

"We loved absolutely everything about our stay here! The location, the ambience, the absolutely gorgeous breakfast that is included the kindness of the staff, etc. I would absolutely love to stay again! "