Top Hotels Near Heritage Park in Chicago from NZ$102

"Good place "

"The POOL WAS NOT ENJOYABLE IT WAS DIRTY FULL OF HAIR "

"No, it was terrible. My family and I checked out early.security doors broken. We were switched into 3 rooms because rooms were dirty. Hair in the bed/ pillow. Sheets didn't look the best. Splatters on the ceiling. Door lock wasn't working to our room. We decided not to have breakfast, because the room was dirty. I didn't trust the idea of eating anything there "

"No one at the front desk when we arrived. Only one elevator working. ALL the ice machines on every floor were out of order. Front desk told us to go to the adjacent restaurant to ask. They did not seem too thrilled. I’ve gone here before and it wasn’t that bad. It seemed more rundown than before. It wasn’t beachfront property to begin with but at least some upkeep would be nice. It seemed light and bright in the lobby but once you went to your room it was a sketchy looking hallway. Reno is certainly needed SOON! "

"In less than 24 hours of staying here, i have had to change rooms FOUR times! They tried to put me in a room on the second floor seeing that I had a wheelchair but because I wasnt sitting in it I got a dirty look when I asked if there was elevators and he told me no stairs only. I said I have a wheelchair how am I suppose to get to it? So he put me in a room on the first floor. I get all my luggage to the room and went to turn the ac on but when I turned it on it didnt blow and it made a loud noise. So I walked back to the front office and notified him. He moved me rooms again, so after I got everything moved to the new room I was going to relax but when I pulled the blanket back I found a dead bug in the "just put on sheets". Housekeeping did come and chamge the fitted sheet but left the top sheet, blanket amd pilloows the same. Later, in that same room, i see a cockroach on the floor. I tried to kill it but it had ran under the dresser. So afraid to put anything anywhere other touch anything i was extremely uncomfortable. Also in the bathroom there looked to have been a previous water leak because you can see where the paint had been stretched from the water but all thru did to resolve that was drain the water from the pocket and they left the loose sagging paint as is. I went back to the front desk explaining look there was a bug in the sheets and I found a cockroach in there im uncomfortable staying in there, theu said we can move you rooms again. Heres a key to this room"

"Great stay! Awesome breakfast! Pool was closed but didn’t matter to us!"

"They apparently started remodeling this hotel but only did it halfway. The sink and floor of the bathroom were nice, but the shower was one of the worst I have seen - worn and nasty looking, and there was a place on the shower wall where the shampoo and conditioner had been ripped off and it had not been repaired. I would have avoided stepping foot in the shower if I could have. The carpet in the room had what I assume were permanent stains. Breakfast was pretty basic, not much to it. When I spoke to the manager about the condition of the shower he basically said it was out of his control and that is why the price is cheap. "

"Did not clean the rooms as in the past"

"Kam at the front desk was the best csr Ive ever dealt with she went above an above to make our stay was the best"