Helena Bay Apart Hotels

"very cleaned room, very friendly staff, excellent bar and food."

"If ni road work would be perfect. Hope they mention it when booking next time or show in the price"

"I had a wonderful stay and was genuinely impressed. The apartment exceeded my expectation, it was even nicer than the photos, and the view was absolutely stunning. Everything was spotless, the staff were warm and welcoming, and the restaurant food was delicious. The location was perfect, with everything close by, and it catered beautifully for my children. The five spa pools were a real highlight, and having a park just across the road was an added bonus. I would also like to give a special mention to Tama, who is truly an incredible asset to your team. My son had been unwell in the car, and as I was alone with two boys, I was feeling quite overwhelmed. Tama noticed this and went above and beyond to help me clean my car and car seats something not many people would offer to do. His kindness and willingness to help meant so much to me. Thank you so much, Tama you truly make this place special."

"Great location, Great vibe away from Auckland and very friendly and helpful staff. Amazing experience!"

"All good"

"Very nice. We were in the newer section in the back - the space worked for us. Overall the hotel is fine - we ate dinner there once. Sat on the porch which was a little cold - they have plastic curtains to close it off (to a degree) and radiant heaters. Seems like they were a bit light on staffing - saw only 2 waitstaff - so they had a hard time keeping up. We were there at the end of the season (mid April) so I need to cut them some slack. Russell is nice and peaceful, but quite small. Stayed for 3 nights which was probably one night too long."

"Was definitely in low season. Paid for breakfast, none to be found. No employees. Pool area locked up after dinner. Disappointed."

"The unit was clean, in good condition, and the bed was comfortable. Getting in the unit was no problem. We would stay here again."

"Great rooms in the Blue Dolphin block"