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Reviews of Townhouse 2BR/1.5BTH/AC/ Sleeps 8, Hot Tub/BBQ/Fire Pit/Netflix. comfort for 8

Townhouse 2BR/1.5BTH/AC/ Sleeps 8, Hot Tub/BBQ/Fire Pit/Netflix. comfort for 8
Harvie Heights, AB

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 37 reviews" "
Rating 8 - Good. 6 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

6.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Neil A.

Liked: Cleanliness
Ski weekend
Great location, everything we needed for a great stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kevin L.

Liked: Cleanliness
Thanksgiving
Enjoyed by all
Stayed 1 night in Oct 2023
Response from VrboOwner on 12 Oct 2023
Hi Kevin Thank you so much for taking the time to leave us a 5-star review.

10/10 Excellent

Jonathan H.

Liked: Cleanliness
Gateway to Banff
Wonderful proximity to the park, cozy residence
Stayed 5 nights in Sep 2023

10/10 Excellent

Susan O.

Liked: Cleanliness
Banff Vacation
The location of this property to Banff was great!
Stayed 7 nights in Jun 2023

10/10 Excellent

diane s.

Liked: Cleanliness
Location was perfect
For our group the location was great, price good, very clean. Had everything we needed. Owners were easy to communicate with. Quick response
Stayed 4 nights in Jun 2023

10/10 Excellent

Brian O.

Liked: Cleanliness
Great stay and great location
We had a great time here. There was ample room and the beds were very comfortable for us. The location was great for the park. We had a 5 star stay!
Stayed 3 nights in Jun 2023

6/10 Okay

Nicole S.

Liked: Cleanliness
Nice area and property, minor issues
We had a nice stay at this location. Very nice and in a really good location. There is a Hot tub on site however the set temperature is warm not hot (like a warm bath). The property manager only provided 3 towels (usually provides 5 so might have been a mistake with the cleaner) and there was 4 of us there. Even if there was 5 towels it wouldn’t be sufficient as you get one towel each to shower and no towels to go to the hot tub. We had to buy extra towels and leave them there I order to shower and use the hot tub. The property was fairly clean however there was a set of fake eyelashes stuck to the wall, the cleaner was not very thorough. We would not stay here again as we could have gotten something nicer for the same price.
Stayed 3 nights in Mar 2023

4/10 Poor

Laurie S.

Disliked: Cleanliness
Disappointed
There was not enough towels face cloths Absolutely no tea towels Snowed and there was no snow removal steps and sidewalks icy Very pricey what we received.
Stayed 4 nights in Feb 2023
Response from VrboOwner on 5 Sept 2023
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for other guests. But at least this is first time we got response from you, we know you did stay at our place, if you contacted us when you checked in we would have send more towels to you. Is it the reason that you filed a full chargeback of $1034.83?

10/10 Excellent

Charlotte D., Prince Albert

Liked: Cleanliness
The Condo was everything we needed.
Property Condo had everything we needed, was very clean and had ample back up supplies in the kitchen,bathrooms and extra bedding if needed. I would recommend this Condo to anyone would is traveling to Banff for a short or long vacation we were very pleased with our stay.😀👍
Stayed 4 nights in Jan 2023

10/10 Excellent

Sue Ellen and Bob I.

Liked: Cleanliness
Good location for Banff skiing
Family of five stayed comfortably here and ate several meals prepared in a well-equipped kitchen. Hosts were responsive and helpful.
Stayed 5 nights in Dec 2022

8/10 Good

Phyllis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The space was lovely.
Stayed 3 nights in Sep 2022

10/10 Excellent

Daeniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really clean and comfortable, just like home
Stayed 1 night in Jul 2022

10/10 Excellent

Zuleikha W.

Liked: Cleanliness
Excellent location
Everything was just perfect, right from location to the amenities. We enjoyed our stay and would certainly recommend Michael's house for families.
Stayed 5 nights in Jun 2022
Response from VrboOwner on 5 Sept 2023
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Kerry M.

Liked: Cleanliness
Beautiful condo and great location
We stayed here in early June while visiting Banff. Unlike most condo rentals there was plenty of cleaning supplies and extra trash bags. We were able to cook full meals, the kitchen had everything we needed. Having 2 beds for the kids was amazing and a king bed for my husband and I was appreciated. The washing machine broke and the company came quickly and fixed it. The condo and property were clean and immaculately maintained. Minutes from the Banff gate with gorgeous views. Can't say enough positive things about our stay.
Stayed 5 nights in May 2022
Response from VrboOwner on 5 Sept 2023
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

10/10 Excellent

Rob G., Landmark

Liked: Cleanliness
Awesome place to stay !
We couldn't have been happier with our unit! It was clean and comfortable for the 3 of us. All the furniture and appliances were like new and it was fully stocked with all the little things you need (shampoo/soaps/condiments/night lights/extra towels etc) The location is great because it is very close to banff but not nearly as crowded and busy. Canmore is 3 min away for any services and eating needs. Don't let the outside blandness of the building fool you, the inside looks and feels new. We had a little hiccup with the code on entry but the owner communicated very quickly with the solution. The value for the price we paid was outstanding. We would definitely come again!
Stayed 3 nights in May 2022
Response from VrboOwner on 5 Sept 2023
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”

8/10 Good

Dylan P.

Great location
Great location. Was not very clean though. Floors were sticky. Pillow cases had stains.
Stayed 3 nights in Feb 2022
Response from VrboOwner on 5 Sept 2023
Hi, thanks for your review for your stay, sorry about it, I will let my cleaner look into them, and replace a new pillow case.

10/10 Excellent

Anthony de P.

Liked: Cleanliness
Great place to stay
We stayed for 4 nights mid week and we enjoyed our stay. The condo was clean and we had plenty of room to stretch out for 4 adults. It was also close to the Banff entrance gates.
Stayed 4 nights in Mar 2022
Response from VrboOwner on 5 Sept 2023
"Thank you so much for taking the time to leave us a 5-star review."

8/10 Good

Janine S.

Liked: Cleanliness
Great location
Wonderful place to stay. Everything we needed was there. Comfortable beds which is always important. The only thing we had a problem with was the door to the laundry and hot tub. Other guests at the property where also struggling. I text the owner and was disappointed at not getting any response
Stayed 7 nights in Feb 2022
Response from VrboOwner on 5 Sept 2023
Hi Janine, sorry to hear about the communication about hot tub access code. I really didn't get your messages. I don't know you texted me on VRBO or my cell phone. My cell phone number is changed recently. I updated on the check in instructions.

10/10 Excellent

Shahbaz Q.

Liked: Cleanliness
Our stay in Canmore
The place was very nice and comfortable. Good communication with owner of the property. Highly recommended. We will definitely recommend to our friends and family. Thanks to make our visit very enjoyable and comfortable. Thanks you very much. S. Qaiser
Stayed 2 nights in Jan 2022
Response from VrboOwner on 5 Sept 2023
Thank you and Family for your stay over at my condo. I appreciate how you were so respectful and left the property so tidy and clean, and you would be welcome again, anytime. Feel free to contact me.

10/10 Excellent

Louise b.

Liked: Cleanliness
Great spot
Very clean, homey spot. Check in was easy and location was great for access to Banff and Canmore.
Stayed 3 nights in Dec 2021
Response from VrboOwner on 5 Sept 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

10/10 Excellent

Carla C.

Liked: Cleanliness
Great Stay
Clean, great location and lots of room!
Stayed 3 nights in Aug 2021
Response from VrboOwner on 5 Sept 2023
"Thank you so much for taking the time to leave us a 5-star review."

8/10 Good

Julie O., Alberta, Canada

Love Canmore
Great location
Stayed 2 nights in Mar 2021
Response from VrboOwner on 5 Sept 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

10/10 Excellent

Mark S.

Liked: Cleanliness
Great place
We love the place. It was so cozy and the scenery was beautiful. We were disappointed that the hot tub was not available but with the pandemic it is understandable. The place was clean and great instructions. Easy location to find. Prompt contact with the owners and very easy to deal with. Thanks for the stay. Would love to come back.
Stayed 2 nights in Nov 2020
Response from VrboOwner on 5 Sept 2023
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

10/10 Excellent

Tessia V.

Liked: Cleanliness
Great spot
Lovely location, clean condo, and well-stocked with condiments, coffee and all cooking utensils. We enjoyed our stay and the owner was very responsive when we requested an additional night.
Stayed 3 nights in Sep 2020
Response from VrboOwner on 5 Sept 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.”

10/10 Excellent

Nicole R.

Liked: Cleanliness
Great place!
The condo was clean, well stocked and perfect for the four of us! Mike was super helpful when I couldn’t access the lock code from my email and responded very quickly through text. I would stay here again!
Stayed 2 nights in Aug 2020
Response from VrboOwner on 5 Sept 2023
“Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 Excellent

Verified traveller

Liked: Cleanliness
Greguske 2019 Canadian ski/snowboard visit
Overall impress was great. The condo needs a shovel. Need to be able to find the broom before end of week. The condo is in a huge need to relocate some light/wall switches. Separate switch for bathroom fans too! Also, the "walk of rug" at entry way need to be a long larger, about the largest you can wash in a regular or commercial wash machine (So width of entry door and about 8' long to allow a person to walk into condo with snow covered feet and not get the wood flooring wet. Or remove wood floor froom entryway
Stayed 6 nights in Dec 2019
Response from VrboOwner on 5 Sept 2023
“We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.”

10/10 Excellent

Penelope S.

Liked: Cleanliness
Great access to the Park
Had a wonderful time.
Stayed 7 nights in Aug 2019
Response from VrboOwner on 5 Sept 2023
“The team here at BBL 204 is thrilled to receive such a great rating, thank you.”

10/10 Excellent

Allie W., Provo

Liked: Cleanliness
Best Place to stay visiting Banff
Michael was super helpful keeping in touch and was prompt to respond to all my questions and concerns! Our condo was clean, cozy and a perfect stay!! We will be back
Stayed 3 nights in Aug 2019
Response from VrboOwner on 5 Sept 2023
“Thank you so much for your positive rating for your recent stay in my place.”

10/10 Excellent

Anita B.

Liked: Cleanliness
Enjoyable stay
Pros: Comfy beds, well stocked kitchen, clean, owner very prompt with replies. Cons: Not much space to store food besides fridge.
Stayed 4 nights in Jun 2019
Response from VrboOwner on 5 Sept 2023
“Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to BBL 204.

10/10 Excellent

Beth T.

Liked: Cleanliness
Great location, very comfortable!
We loved our stay in Harvey Heights! It was an awesome location- close enough to Canmore for grocery runs, close enough to Banff for great excursions. The condo was perfect for 2 adults (king size) and 2 kids (queen) The beds and bedding were very cozy and comfortable. The kitchen had all the pots/pans/utensils we needed for basic cooking. Shower had great hot water, great pressure and the tub seemed nice and deep for soaking on cold nights. We loved having breakfast every day on the picnic tables by the grills. The views were great, especially from the hot tub. Michael and Cat were great and easy to communicate with.
Stayed 4 nights in Jun 2019
Response from VrboOwner on 5 Sept 2023
“We're happy to see that you had a 5-Star experience at my condo. Thanks for sharing.”

8/10 Good

eugene B.

Very clean and reasonably priced
Very sweet and very reasonably priced, owner is also very accommodating. Yes I would stay again in this small, very clean and cozy condo. Thanks again for letting us stay😀
Stayed 1 night in Feb 2019
Response from VrboOwner on 5 Sept 2023
thanks for taking your time, we as an team really appreciate it. we love to hear from our guest everytime they stay with us, if there is anything else we can do, just let us know and we be on top of it, again THANK YOU SO MUCH! see you soon!

10/10 Excellent

Joey T.

Great location
Great place for the price you pay! Not to far away from Banff that you feel out of the loop, but great in the fact that you don’t feel the craziness of being around all the other tourists.
Stayed 3 nights in Oct 2018
Response from VrboOwner on 5 Sept 2023
“Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

10/10 Excellent

G., GTA

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and very comfortable. Highly recommend!
Stayed 4 nights in Aug 2018

10/10 Excellent

sharon d., White Rock, BC

Met our needs perfectly!
Spacious, well equipped condo just outside of Canmore. Didn't use the hot-tub or BBQ but found everything we needed for a comfortable 3 night stay while we visited family in Banff. We would book this unit again for sure! Great communication with the owners made this a great great-away, thanks!
Stayed 3 nights in Aug 2018
Response from VrboOwner on 5 Sept 2023
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”

8/10 Good

Ron C., Edmonton

Good location with a well equipped kitchen.
This is a well equipped condominium that sleeps 4 comfortably. Pleased overall, however there is a very limited view of the mountains as it is located in the centre of the complex. The location between Canmore and Banff is good for accessing restaurants and exercise facilities in either location.
Stayed 3 nights in Jun 2018
Response from VrboOwner on 5 Sept 2023
Recommendations “Thanks so much for sharing your experience with us. We hope to see you again soon.”

10/10 Excellent

bin j.

clean and good location
Cat was an excellent host. Fast response time and the house was extremely well stocked and clean. We were very pleased with our stay. Mike
Stayed 6 nights in Jan 2018
Response from VrboOwner on 5 Sept 2023
“Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.”