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"Room was lovely, very big, spotlessly clean. Staff were very welcoming and helpful. Lovely free toiletries, home made biscuits, lots of choice of tea, coffee or hot chocolate. Food was delicious."

"Was good value for money, right in the centre of town. It was really busy though. Breakfast was decent. Really loved Frome!"

"Excellent value. Clean room and very comfortable bed. Always enjoy staying here. "

"Staff friendly "

"Cleanliness was tops. Distance to Heathrow and ease of shuttle to the airport were great, but we expected it to be free. When we called to book, and ask about a shuttle, we found out it was available, but no one mentioned a per person fee....we had spent all our pounds so we wouldn't take any home to the states, and the driver didn't have change for a 20pound note, so we had to use a debit card. Minor annoyance, but..."

"Check in was simple and easy thanks to the WhatsApp photos/instructions sent through. Room was spotlessly clean and comfortable. It was also very warm which was a nice luxury, I had to turn the radiator down (but I'm used to living in a house without heating). The shower was hot and had good water pressure. Tea kettle station was absolutely wonderful. There was plenty of parking behind the hotel. Overall a very comfortable stay while I visited family over the weekend leading up to Christmas."

"Beautiful inside and out. We will be back!"

"Wonderful stay x everything was amazing "

"Great size room, cot provided. We were pre-warned of Christmas parties being on over the weekend and had been put further away from an potential noise, we didn't hear a thing and weren't disturbed at all."