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Reviews of Hotel Harbour Grace

2.5 out of 5
Hotel Harbour Grace
66 Water Street, Harbour Grace, NL

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 134 reviews" "
Rating 8 - Good. 58 out of 134 reviews" "
Rating 6 - Okay. 31 out of 134 reviews" "
Rating 4 - Poor. 9 out of 134 reviews" "
Rating 2 - Terrible. 7 out of 134 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Roman

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you wish to explore this part of the island, beautiful countryside, close to many locations. The hotel is quite and a clean.
Stayed 4 nights in May 2024

6/10 Okay

michael

Liked: Cleanliness
It was ok. Pricey. For. What it is. Small. Old. Hotel
Stayed 1 night in May 2024

4/10 Poor

Joshua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I don’t know where to start!! The room: The room and it’s contents were very old. Very very old. It smelled of mold and mildew. There was what looked like, black mold in the bathroom. We took pictures. Unfortunately, we had to leave the room before 7:00am because of my partners asthma. There wasn’t anyone on the front desk when we went to check out. The front door was locked. We had to return the key later in the morning. The Dining Room: Ted waited over an hour for our order. The food was tasty and the portions were great. The poor waiter was run ragged. He was serving 7 separate tables himself. Nice guy though. And, I noticed that the kitchen staff were the same persons who worked the front desk when we checked in. Strange place. Won’t return. I expected a bit more for 125$.
Stayed 1 night in May 2024

4/10 Poor

Verna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff want to help and the onsite restaurant has full service for breakfast, lunch and dinner.
Stayed 3 nights in Apr 2024

6/10 Okay

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room and clean but it had carpet which gave the room a musty smell, and the chair had something stains on it,it could use a microwave, other then that it was a really nice room and i would stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older building but was clean and included anything we might need ie: a fan because of no air conditioning. The food at the dining room was delicious and the staff were very friendly and accommodating! The price was reasonable as well!
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness
We were situated in the Annex (Motel) part of the property which was not an issue but the phones were not working so for any questions we had to go to the front desk. The restaurant closed at 7PM on Friday night which we were not expecting and there were no others open in the immediate area.
Stayed 2 nights in Feb 2024

8/10 Good

Christina

Stayed 1 night in Jan 2024

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
You get what you pay for...cheap. Enough said!
Stayed 2 nights in Oct 2023
Response from Manager on 29 Oct 2023
Thank you for the review. Sorry the hotel didn't meet you elevated level of standards.

4/10 Poor

Krystyn

Stayed 5 nights in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Situated right in the centre of Historical Water Street in Harbour Grace.
Stayed 2 nights in Oct 2023

8/10 Good

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, staff excellent, hotel a bit dated, but clean
Stayed 1 night in Sep 2023

10/10 Excellent

mr michael w

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, comfortable, very well-maintained cabin overlooking the harbour. Everything was in very good condition. It took us a little while to discover where tea/coffee, dishes and cutlery, etc. were stored. Very much enjoyed our one night stay!
Stayed 2 nights in Sep 2023

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

tracy

Stayed 1 night in Aug 2023

2/10 Terrible

william

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were kept awake all night by partying nent room and the room smelled old and musky will never stay there again staff were friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Brenda, Regina

Travelled with family
Liked: Amenities
Thank you. I’d stay there again.
Stayed 1 night in Aug 2023

8/10 Good

daniel

Liked: Cleanliness, staff & service
Good spot
Stayed 5 nights in Aug 2023

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property with character that i would use again without a second thought.
Stayed 2 nights in Aug 2023
Response from Manager on 19 Aug 2023
Thank you for your review, we are an older Hotel and appreciate your business

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't let looks deceive you. The outside looks rundown but the inside is nice. The Motel room was great. Clean, with TV, Fridge & Microwave.
Stayed 1 night in Aug 2023
Response from Manager on 15 Aug 2023
Thank you for your review, we are constantly trying to upgrade and appreciate your business.

6/10 Okay

David

Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Dong

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Ken

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on what once must have been nice area. The kind of area when you drive into you say " oh oh" The hotel is to be charitable " dated " big stain on carpet in our room. Still the bathroom was clean and the bed comfortable. I suppose if you are weary on looking for a inexpensive place to lay your head This might fit the bill
Stayed 1 night in Aug 2023

4/10 Poor

Kara

Disliked: Staff & service, amenities
Room didn’t smell great going in, like they tried to cover the smell of mold.. The guy at the front was a bit rude, and the lady I spoke to of the phone was so condescending. Front desk is not 24/7 like stated. No restaurant open the 2 days we were there. You get what you pay for, $50-75 a night should be the going rate. Wouldn’t stay here again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

10/10 Excellent

Gwen

Stayed 1 night in Jul 2023

8/10 Good

Chris

Stayed 1 night in Jul 2023

6/10 Okay

Leroy

Travelled with family
Liked: Staff & service
A lot of historic homes near by.
Stayed 2 nights in Jul 2023

10/10 Excellent

Pamela

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Slept well, & was pleased with our check in service.
Stayed 1 night in Jul 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean & comfortable. Not modern, but well maintained. Friendly staff. Great location.
Stayed 1 night in Jul 2023

6/10 Okay

Linda

Stayed 3 nights in Jul 2023

8/10 Good

Wilfred Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms,great stop over but no ac in rooms and window blinds could be updated,didn’t completely close
Stayed 1 night in Jul 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very quiet rooms.
Stayed 1 night in Jul 2023

8/10 Good

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Rene

Stayed 4 nights in Jun 2023

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Staff were attentive when needing something like glasses or a hairdryer. Rated as a 3star and it is TV good
Stayed 1 night in Jun 2023

4/10 Poor

Judy

Travelled with partner
Next door to pub so very noisy-other occupants in and out presumably out to smoke. Old hotel, somewhat updated. Would not stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness
Reasonably priced accommodation in Harbour Grace. Nothing fancy but suited our needs for a one night stay. Bar and restaurant on site.
Stayed 1 night in Jun 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality
They cleaned the room everyday and changed our room as we were having to go up steps of stairs when i requested a bottom floor as of being handicapped and i had a problem walking the stairs
Stayed 10 nights in Jun 2023

8/10 Good

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Unassuming but good.
Anassuming in appearance but very welcoming and great burger.
Stayed 2 nights in Jun 2023

6/10 Okay

Jamie

Stayed 1 night in May 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Despite the hotel being dated, it was clean and the staff were courteous and friendly.
Stayed 2 nights in Mar 2023

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Wish the restaurant was open later than 7pm. We will return:)
Stayed 1 night in Mar 2023
Response from Manager on 20 Mar 2023
Thank you for your feedback we appreciate it.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, good rates , clean, friendly. Dining room excellent food.
Stayed 1 night in Feb 2023
Response from Manager on 26 Feb 2023
Thank you for staying with us. We hope to see you again.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2023

8/10 Good

Crystal

Stayed 1 night in Nov 2022