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Beautiful new hotel, great value and convenient to the train station, park and restaurants
Miranda
Stayed 1 night in May 2024
Response from IntercityHotel HBF-Ost Team on 25 May 2024
Dear Guest,Thank you for your wonderful review. We are thrilled to hear that you enjoyed our new hotel and found it to be of great value. It's great to know that our location, convenient to the train station, park, and nearby restaurants, added to the enjoyment of your stay.Your IntercityHotel HBF-Ost Team
Response from IntercityHotel HBF-Ost Team on 1 May 2024
Dear Guest,Thank you for your 4 out of 5 rating. We are pleased that you were mostly satisfied with your stay and are committed to continuous improvement. If you have specific suggestions on how we can earn that fifth star, we welcome your feedback.We look forward to welcoming you back soon.Best regards,Your IntercityHotel HBF-Ost Team
10/10 Excellent
Loubane
27 Apr 2024
Loubane
Stayed 3 nights in Apr 2024
Response from IntercityHotel HBF-Ost Team on 25 May 2024
Sehr geehrter Gast,vielen Dank für Ihre perfekte Bewertung. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und uns die volle Punktzahl gegeben haben.Ihr IntercityHotel HBF-Ost Team
It was difficult to find using GPS. Parking was convenient in the public ramp adjacent to the hotel, but it was expensive! Breakfast was excellent with a variety of options for your taste.
Joe
Stayed 1 night in Apr 2024
Response from IntercityHotel HBF-Ost Team on 1 May 2024
Dear Guest,Thank you for taking the time to provide feedback on your stay at our hotel. We are sorry to hear about the difficulties you experienced with GPS navigation and appreciate your bringing this to our attention. We will look into how we can improve directions and signage to make it easier for our guests.We're glad to know that you found the parking convenient, although we understand your concerns regarding the cost. We strive to offer competitive rates and will review our parking fees to see how they compare with similar facilities in the area.It’s great to hear that you enjoyed our breakfast and found the variety of options appealing. We take pride in offering a wide selection to cater to different tastes and dietary needs.We hope to have the pleasure of welcoming you back soon and providing you with an even better experience.Kind regards,Your IntercityHotel HBF-Ost Team
10/10 Excellent
Hallie
21 Apr 2024
Hallie
Stayed 2 nights in Apr 2024
Response from IntercityHotel HBF-Ost Team on 25 May 2024
Sehr geehrter Gast,vielen Dank für Ihre perfekte Bewertung. Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und uns die volle Punktzahl gegeben haben.Ihr IntercityHotel HBF-Ost Team
Property is conveniently located to the central station.
Isagani
Stayed 2 nights in Sep 2023
8/10 Good
Wei
26 Sept 2023
Wei
Stayed 2 nights in Sep 2023
6/10 Okay
richard
22 Sept 2023
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Minimal room no wash cloth or hair specific products. Location is convenient to train station but you walk through a gauntlet of homeless drunks that smell like urine
Seemed like a newer property. Easy walk under the train station to the city. I don’t think it has AC, I think the rooms just have an air circulator. If that is the AC it doesn’t work well. I would stay here again if the weather was cool.
Nice clean hotel.
Update about the drunks and junkies at the underpass nearby the hotel which some people found very uncomfortable. They are no longer there. Look like the authorities has done a clean up of that area.