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Reviews of Residence & Conference Centre - Hamilton

Residence & Conference Centre - Hamilton
245 Fennell Avenue West, Hamilton, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 623 reviews" "
Rating 8 - Good. 252 out of 623 reviews" "
Rating 6 - Okay. 105 out of 623 reviews" "
Rating 4 - Poor. 38 out of 623 reviews" "
Rating 2 - Terrible. 26 out of 623 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I LOVE staying at these places! They are amazing for traveljng w a baby/toddler...I can put him to bed and go to the other room to watch TV without waking him. Love the kitchen area too. This particular location I wish had more within walking distance in terms of food/coffee but lots just a short drive away. My only complaint (and for the pri e I dont expect it to be perfect!) is that it took forever for the hot water to come for a hot shower.
Stayed 2 nights in May 2024
Response from RCC Staff on 21 May 2024
Hello Kelly,Thank you for your review and your feedback. We are happy to hear you and your toddler had a great experience with us. Please accept our apologies regarding the hot water - sometimes, it can take a few minutes for it to work properly.Warm regards,RCC Staff

10/10 Excellent

Mehran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff
Stayed 1 night in May 2024
Response from RCC-Hamilton Staff on 16 May 2024
Thank you for choosing the Residence & Conference Centre Hamilton. We are happy to hear you enjoyed your stay and had a good experience with the staff. We always strive to provide great customer service!

10/10 Excellent

Michael

Stayed 1 night in May 2024
Response from Thais Ribella on 7 May 2024
Hello Michael,Thank you for your review and for choosing RCC Hamilton! We are happy to hear you enjoyed your stay. Warm regards,RCC Hamilton Staff

8/10 Good

jennifer

Travelled with group
The noise in the hallway from carts used by laundry staff to transport the laundry. The hallway has a tile floor and hard wheels on the carts are extremely noisy. Rubber tired carts would be quieter.
Stayed 2 nights in May 2024
Response from RCC Hamilton Staff on 6 May 2024
Thank you for your review and for choosing the RCC Hamilton for your stay! We appreciate your feedback and your suggestion regarding the carts. We will pass that along to our Sales and Management team.

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I was a student here years ago so staying here was a bit nostalgic. What people need to realize is that yes, this is a dorm throughout the school year so it’s only going to have the basic necessities, but it’s a comfortable, cost friendly roof over your head. Beds were comfy. If you’re 6 ft tall, you’ll have to duck a bit in the shower. (Not a complaint, just an FYI) Checkin and checkout were easy and the staff were friendly.
Stayed 1 night in Aug 2023

6/10 Okay

revy

Travelled with family
Disliked: Cleanliness
Dirty bedsheets upon check in (blood stain).
Stayed 3 nights in Aug 2023

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, room comfort
Definitely be back
It was outdated, but it is a residence! 2 separate bedrooms, modern bath, quiet, small kitchen. The price was great for what I got! Thanks
Stayed 1 night in Aug 2023

8/10 Good

Margery

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Great accommodation - price is right. Two bedrooms, Kitchen area with fridge and microwave and 3 pc. bathroom ( no tub ) My 2nd time staying there and very pleased. Remember it's a student residence - don't expect 5 star - but I was happy with my experience.
Stayed 1 night in Aug 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nothing really to say. This is a collage, so there should not be too many expectations
Stayed 2 nights in Aug 2023

8/10 Good

Sami, Surrey

Travelled with family
Liked: Amenities
Good value for money you spent. My only concern was the bathroom, there was no cold water, almost impossible to take a shower way too hot. Staff was friendly, honestly i was not expecting a lot but in the end it was an ok stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Ezra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Victoria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Shah

Disliked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Excellent stay. Having coffee available in the room or even the lobby would be an improvement
Stayed 2 nights in Aug 2023

8/10 Good

david

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked that the property was close to all amenities, parks, scenic lookouts, and the Hamilton airport. My two young grandsons enjoyed having their own room within the suite.
Stayed 1 night in Jul 2023

8/10 Good

Kesha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money. Good location. All in all a good experience.
Stayed 5 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Worth more than the money
It was a stay that exceeded the amount paid compared to other places.
Stayed 4 nights in Jul 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good prices
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
Thank you for staying and for your positive feedback.

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot for guests is far from front door. Shower water is barely warm. Shower curtain small and water leaks through. Towels are cheap and rough. Room lighting is very poor. Noisy halls. Thin noisy ceilings. No coffee/tea machines are available. No food on site, machines or otherwise. Smokers were right outside front door. Elevators are stifling hot. Poor security. Main door doesn’t lock downstairs leading onto floors. Rooms overall feel either cold or stuffy with ac on or off. Price better than most, but you feel like your in a detention center with concrete block walls and just bland. The area is very bad around the Residence. Hamilton has gotten much worse over the years. Traffic is very bad and not safe getting to the room. We had to leave early due to a family emergency. Didn’t regret leaving. My advice. Pay an extra 50 dollars,stay somewhere nicer. Not in a dorm.
Stayed 1 night in Jul 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to crash one night, fair price, super clean; easy check in/out. Two observations there; for the ones who are not really familiar should be nice to know clearly that it is a student’s residence and the AC was too high we froze the whole night even when the control was in off
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
Thank you for choosing to stay with us and we appreciate your feedback.

10/10 Excellent

Ken

Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
Thank you very much for your positive feedback. We look forward to your stay next season.

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great allowed me to check in a bit early and got me checked in and omw to room very quick
Stayed 1 night in Jul 2023
Response from A. Brandon on 20 Jul 2023
We are so pleased an early check in was available for your stay. Thank you for staying with us!

8/10 Good

Jesse

Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
thank you for choosing to stay with us and for taking the time to provide us with your feedback.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
Thank you very much for your positive response and we look forward to having you again next season.

10/10 Excellent

Alfredo

Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 1 Aug 2023
Thank you for choosing to stay with us and for the perfect rating!

10/10 Excellent

Darien

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money. It is actually a residence hall at a local college that rents rooms/suites during the summer. We got a suite with two bedrooms, a kitchen and dining area (no stove, but a 7cu ft fridge and microwave), and a nice bathroom for far less money than a comparable hotel. Our check in and conversations with Vera O'Brien were friendly and extremely helpful and made our stay there a bright spot in our trip. If we ever travel to Hamilton again, we hope to stay here.
Stayed 2 nights in Jul 2023
Response from A. Brandon on 14 Jul 2023
Thank you for your review - we are so pleased to read you enjoyed your stay and your check in with Vera! We will pass along your lovely comments!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed a few hours for a flight but very clean, friendly, and great price.
Stayed 1 night in Jul 2023
Response from A. Brandon on 14 Jul 2023
Thank you for staying with us before your flight! We hope you had a wonderful trip.

10/10 Excellent

Julie

Liked: Cleanliness, room comfort
Nice place with free parking
Nice place to stay during a road trip. Everything was nice and clean. There are big desks in the bedrooms, so that is convenient if you need to work. There is also a free parking onsite.
Stayed 1 night in Jun 2023
Response from A. Brandon on 14 Jul 2023
Thank you for staying with us!

10/10 Excellent

John

Room was very clean and quiet.
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 1 Aug 2023
Thank you for staying with us! we are happy to hear that you had a pleasant stay.

6/10 Okay

john

Business traveller
Disliked: Amenities, property conditions & facilities
Not clean
Stayed 6 nights in Jul 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for choosing to stay with us. We are sorry to see you were not fully happy with your stay. If you would like to reach out to discuss this, you are more than welcome to contact our property directly.

8/10 Good

Deming

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for booking with us and for taking the time to provide us with your feedback.

10/10 Excellent

Marinko

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for booking with us! Hope to see you again!

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2023
Response from RCC- Hamilton Hotel Management on 21 Aug 2023
Thank you very much for your positive response and we look forward to having you again next season.

4/10 Poor

Scott

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for staying with us and we appreciate you taking the time to provide us your review. Please do not hesitate to connect with our property directly to discuss your feedback. We hope to see you again.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious free parking would like swimming pool
Stayed 2 nights in Jul 2023
Response from A. Brandon on 14 Jul 2023
The summer months certainly call for a swimming pool, it is not unfortunately one of our amenities but we are glad you found the room spacious for your stay.

8/10 Good

Victoria

Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 1 Aug 2023
Thank you for your review! hope we get the chance to have you again as our guest

8/10 Good

Rajaa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for staying with us and for taking the time to provide us your feedback

8/10 Good

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
thank you for booking with us and we appreciate your feedback

10/10 Excellent

Pierrette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from RCC- Hamilton Hotel Management on 30 Jun 2023
Thank you for choosing to stay with us and we are glad to see you have enjoyed your stay.

10/10 Excellent

Viqtoria

Travelled with group
Liked: Cleanliness, property conditions & facilities
There was no signage in front to tell us where this was. No Dining room. Other than that we loved it and would recommend.
Stayed 1 night in Jun 2023
Response from A. Brandon on 20 Jul 2023
We are pleased to read that you would recommend our property - thank you! Signage is difficult on the Mohawk College campus, we appreciate your feedback as it assists us in planning for better service.

8/10 Good

Norbert

Travelled with group
Liked: Amenities, property conditions & facilities
Nice clean rooms, helpful people! The one complain we have is the upper blankets (only) of the beds had little biting bugs. And the toiletflush did not work properly.
Stayed 2 nights in Jun 2023
Response from A. Brandon on 29 Jun 2023
Thank you for your review. We are dismayed to read that you found any insects and take reports very seriously so we can proactively remedy any issues. If you would like to connect with the property directly to discuss your stay please call and ask to speak with management.

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff - Excellent Location
Stayed 2 nights in Jun 2023
Response from A. Brandon on 29 Jun 2023
Thank you!

10/10 Excellent

Laszlo Tibor

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very pleased.
Stayed 3 nights in Jun 2023
Response from A. Brandon on 27 Jun 2023
So happy you were pleased with your stay.

8/10 Good

Lynnette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cheap
Stayed 1 night in Jun 2023
Response from A. Brandon on 27 Jun 2023
We are glad you found your stay affordable.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, room comfort
Close to the college
Amazing, next to the college. Perfect for the graduation week.
Stayed 4 nights in Jun 2023
Response from A. Brandon on 26 Jun 2023
We are pleased you stayed with us during graduation, you can't get any closer to the College! Have a great summer.

10/10 Excellent

Helen

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked housekeeping option. Would like to get some cream for coffee
Stayed 1 night in Jun 2023
Response from A. Brandon on 26 Jun 2023
Thank you for your review.

8/10 Good

Karl-Eric

Stayed 1 night in Jun 2023
Response from A. Brandon on 26 Jun 2023
Thank you!

10/10 Excellent

Tamiko

Stayed 1 night in Jun 2023
Response from RCC- Hamilton Hotel Management on 24 Jul 2023
Thank you for staying with us! hope to see you again

10/10 Excellent

Debbie

Stayed 1 night in Jun 2023
Response from A. Brandon on 20 Jun 2023
Thank you for staying with us!