All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Excellent location, right off 403 exit so simple to reach and then get back on. Staff helpful. I left my laptop charger in the room and they retrieved it for me, averting disaster. I'm a grateful guest.
Richard
Stayed 1 night in May 2024
Response from brantford comfort inn on 21 May 2024
thank you
6/10 Okay
Bruce, Port Dover
Travelled with partner
12 May 2024
Liked: Staff & service
Worked for what we needed it for. A place to sleep for a few hours.
Bruce
Stayed 1 night in May 2024
Response from brantford comfort inn on 13 May 2024
The staff are very friendly and helpful, the room very very clean and roomy and the restaurant attached has a complete menu with great food at affordable prices
James
Stayed 1 night in May 2024
Response from BRANTFORD COMFORT INN on 6 May 2024
Thank you James for a great review
10/10 Excellent
Shannon
3 May 2024
Shannon
Stayed 1 night in Apr 2024
Response from brantford comfort inn on 24 May 2024
The staff were very helpful and friendly, good location, the only issue was one of the beds had dry blood on the blanket
Kayla
Stayed 1 night in Apr 2024
Response from Brantford Comfort Inn Team on 17 Apr 2024
Hello Kayla, thank you for filling out our online survey. If you have any issues with anything in your room please always come to the front it will be our pleasure to fix the problems for you. Thank you so much for staying at a Choice property
Easy check in and check out. Property needs some major upgrades; there was a pungent smell throughout the property.
Laura
Stayed 1 night in Mar 2024
Response from Brantford Comfort Inn on 26 Mar 2024
Hello Laura, Thank you for taking the time to fill out the online survey. On behalf of the entire team here I do apologize that we failed to meet expectations. I do hope you give us another chance.
8/10 Good
Paul
21 Mar 2024
Liked: Cleanliness, staff & service
the only issue was the plug in the bathroom did not work.
Paul
Stayed 1 night in Mar 2024
Response from Brantford Comfort Inn on 22 Mar 2024
Hello Paul, please do not hesitate to call the front desk 24/7 with any issues with your room. We will do our best to make it right.
6/10 Okay
Joan
13 Mar 2024
Joan
Stayed 1 night in Mar 2024
Response from BRANTFORD COMFORT INN on 22 Mar 2024
Good Morning Patricia! Thanks so much for the glowing review! I am so glad that you enjoyed your stay and looking forward to seeing you again in the future!
2/10 Terrible
shahidah
4 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Cold room
shahidah
Stayed 1 night in Mar 2024
Response from brantford comfort inn team on 5 Mar 2024
Hello Shahidah, On behalf of the entire team here we do apologize for failing to meet your expectations on your recent stay with us. Please feel free to call or come to the front desk with any issues you have as we are on duty 24 hours.
8/10 Good
Cathie
3 Mar 2024
Cathie
Stayed 1 night in Mar 2024
Response from Brantford Comfort Inn on 26 Mar 2024
Hello Cathie, thank you for filling out the online survey. I do apologize that we failed to meet your expectations with your stay with us.
6/10 Okay
patrick
Business traveller
28 Feb 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The place was not clean! There was hair in both bed and half eaten candy on the floor.. pubic hair all over bath and toilet seat..very dirty
patrick
Stayed 1 night in Feb 2024
Response from BRANTFORD COMFORT INN TEAM on 5 Mar 2024
Hello Patrick, On behalf of the entire team here at Brantford Comfort Inn I do apologize which I realize is not sufficient enough for the condition you found your room in.
2/10 Terrible
Shannon
26 Feb 2024
Shannon
Stayed 3 nights in Feb 2024
Response from BRANTFORD COMFORT INN TEAM on 5 Mar 2024
Thank you for submitting the online survey. We appreciate all feedback from our guests.
8/10 Good
Tim
20 Feb 2024
Tim
Stayed 1 night in Feb 2024
Response from BRANTFORD COMFORT INN TEAM on 5 Mar 2024
Thank you for submitting the online survey. We appreciate all feedback from our guests.
4/10 Poor
Selina
Business traveller
20 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very tired looking Motel - friendly front desk staff however small single door - difficult to carry baggage through door - upside - restaurant is the Symposium Cafe which you can access directly from the motel - no need to carry heavy coats or wear your heavy winter boots
Selina
Stayed 2 nights in Feb 2024
Response from Brantford Comfort Inn on 20 Feb 2024
Hello Selina, thank you for filling out the online survey. On behalf of the entire team here at Brantford Comfort Inn I apologize for failing to make your stay great. We do hope to see you again in the future.
This was one of the best maintained inns that I have chosen in recent memory. It exceeded my expectations and was terrific value. In addition, the breakfast at Symposium Cafe was excellent!
Dave
Stayed 1 night in Feb 2024
Response from Brantford Comfort Inn Team on 19 Feb 2024
Hello Dave, thank you so much for such a lovely, positive review. You are so kind, thankyou I will share these comments with the entire team here and with the restaurant staff. Deborah- Front desk
10/10 Excellent
Joshi
17 Feb 2024
Joshi
Stayed 1 night in Feb 2024
Response from BRANTFORD COMFORT INN on 22 Mar 2024
Response from BRANTFORD COMFORT INN on 19 Feb 2024
Hello Duncan, thank you for filling out the online survey in such a wonderful positive review for us.
6/10 Okay
Donna
Travelled with partner
17 Feb 2024
Liked: Cleanliness, staff & service, amenities
Staff were curtious, room was clean. The bed was firmer then we like. The Inn could use new pillows - the ones in our room were fairly flat. The drains on both the sink and tub were extremely slow at draining the water out. We were only staying one night so the room met our needs.
Donna
Stayed 1 night in Feb 2024
Response from BRANTFORD COMFORT INN TEAM on 19 Feb 2024
Hello Donna thank you for filling out the online survey. Thank you also for bringing to our attention that the drains are draining slow. We will have maintenance look into this issue