Search Chalets in Hamburg

"Affordable and comfortable. Perfect for my quick trip. Quick drive into NYC so great location. Minor updates needed, but the staff were so nice and helpful. "

"Poor breakfast offering. Room thermostat didn't work on arrival. Had to get help to get it working. All soap and shampoo dispensers in bathroom were empty"

"Clean large room. Great bed and kitchen area. "

"No complaints about the room or amenities. "

"Everything was good. I would stay there again."

"Clean room house keeping ladies were and is an amazing staff, nice hotel but key cards didn’t work and checking out girl was terrible front desk deanna I think her name she was inhospitable , she’s rude doesn’t know how to talk to people I guess that’s why she doesn’t answer the phones and noncompliant when we ask about late checkout her answer was no we busy full !!! , the breakfast was terrible, the noise from the highway and the next door slamming the door our room shook I pay one night for a business meeting that was delayed a bit and we asked for a couple more hours and was turned down . I’m glad because we won’t be going back!!"

"Very nice environment, staff was pleasant, and breakfast was delicious!!"

"We tired to check in to our room just before 11pm, the code was incorrect. We went back to the lobby and by sheer luck a person who worked there ran into us. He was able to call someone to get the correct code. Customer Service is not bad it’s just not there at all. You are on your own. "

"The shower faucet was not working well and you cannot control the temperature of the room. The only thing you can do for the temperature is to turn off the thermostat. The parking however was the worst offense seeing as we’re already paying for the room we should be able to get free parking. Parking was unnecessarily $15 a night and WiFi was not free either."